I bought the license of photoshop and lightroom for 1 year, I guess it's double pay. I would like to cancel the double payment 1. Where can I find the license?
I bought the license of photoshop and lightroom for 1 year, I guess it's double pay. I would like to cancel the double payment 1. Where can I find the license?
You will probably have to contact the Support from Adobe directly through chat or by phone when they are available.
Manage your membership and your payment. Creative cloud
To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )
Tags: Adobe
Similar Questions
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Adobe CC will not update my Photoshop and Lightroom for the new 2015 CC, it fails at 43% every time and gives an error code 50.
Hi Gregory,
Please refer to the threads below to resolve the error code 50:
Which is updated CC 50 error Code?
Setup error - code error 50 creative cloud.
You can also try to download the app from the link below:
Direct download links of Adobe CC 2015: 2015 creative cloud release | ProDesignTools
* Be sure to read the important Instructions before downloading *.
Kind regards
Sheena
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What I need to buy other products such as CC Photoshop and Lightroom for them to be integrated with creative cloud? Or do I have to understand that the versions of these products are delivered with the purchase of 9.99?
TC III
The $9.99 rate is only for Photoshop and Lightroom. The entire Collection of CC is $ 49.99 per month.
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CC of Photoshop and Lightroom for the owners of Photoshop CS3 or later
I have a copy of Photoshop CS6, so I take advantage of the new offer of CC of Photoshop and Lightroom $5 9.99 per month. I have currently Photoshop CS6 installed on my desktop and laptop computers, but only use one at a time. If I am at home, I do all my image on the desktop, but a treatment when away from home, I use the laptop and generally do some final desktop adjustments when I get back. I can do the same thing with the combination CC Photoshop and Lightroom 5?
Yes, even if a machine is a Mac and a PC development!
This question and many others is addressed on this FAQ page: http://www.adobe.com/products/creativecloud/faq.html#getting-started
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Photoshop and Lightroom for EOS 5DSR
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Same question for photoshop.
Devices supported by Adobe Camera Raw
Camera Raw plugin and Adobe application compatibility
The 5DSR was first supported by Camera Raw 9.0 (only compatible with versions Photoshop CS6 and cloud) and Lightroom 6/CC.
Options:
- Upgrade Photoshop and Lightroom, or
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Digital Negative (DNG), Adobe DNG Converter | Adobe Photoshop CC
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Lightroom and Photoshop crash immediately after the update until 2015. How backdating? I have to go through all the trouble to uninstall everything and reinstall from scratch?
Windows 7 x 64 Pro
Signature of the problem:
Problem event name: APPCRASH
Application name: Photoshop.exe
Application version: 16.0.0.88
Application timestamp: 55681d 39
Fault Module name: MSVCR120.dll
Fault Module Version: 12.0.21005.1
Timestamp of Module error: 524f83ff
Exception code: c000001d
Exception Offset: 0000000000096cd 5
OS version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Information has additional 1: 096
More information 2: 096a2e6fc4d77a7a966ff48506139a6c
Additional information 3: d 016
Additional information 4: 016dfb7218e8ce18ad1c15d79aa0a2ae
You can uninstall applications as any other of your panel system programs and features and then select the versions earlier in the section of the older Versions of CC app. Before that, you can always try to fix real MSVC DURATION 2012 by equalyl uninstall and reinstall directly from Microsoft.
Mylenium
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How can I unsubscribe in photoshop and lightroom
Hello
I recently participated in Photoshop and Lightroom for a year in Exchange for pay 3.5 RO on each month.
But now I no longer use a large number of programs.
How can I unsubscribe?
and thank you :
Hello
You can follow https://helpx.adobe.com/creative-cloud/help/cancel-membership.html
Alternatively contact our the customer service here https://helpx.adobe.com/contact.html
I hope this helps!
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CPU is dead now, I need to install Photoshop and lightroom on a laptop?
I have photoshop and lightroom install on a laptop and a desktop through the creative cloud. Last week my laptop had a failure or a failure of the CPU motherboard. Anyway its dead. I can get my pictures on the hard drive, but now I want to move the photoshop and lightroom for my laptop to marry while I decide what to do on a new machine. After I bought a new machine then I will suggest two programs to it. My question is how can I move my subscription for a new machine because the old is dead?
According to my understanding, you only need to install the cloud on the new machine and sign in using your account id/code. This should close autonatically of other activations you have. You can then connect to the desktop again.
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Veteran Photoshop and Lightroom
I used Photoshop and Lightroom for years, buying upgrades. If I join CC should I pay the same as someone new to PS and Lightroom?
If you have purchased the full package of CC, you probably qualify for a 40% discount the first year. (if you have CS3 or later version)
Photography (PS + LR) plan is not a first year discount, but is a very reasonable price.
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Is it possible to have a CC of Photoshop and Lightroom for $9.99 month installed on my desktop computer + laptop for the same monthly rate?
You can install on two computers at the same time. They both can be Mac or Windows, or one of each
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Where can I find the Wi - Fi on my C70 - A Satellite adapter?
I got a Satellite C70 - A - 17 c
I want to replace the + Qualcomm Atheros AR956x wireless network adapter.
And put in a + Intel Centrino +.Because Intel WiDi does not work with a qualcomm.
So, where can I find this qualcomm adapter in my laptop?
And it's as simple as that?Thanks a lot for your help!
At first, I must say that these updates is not supported and to be honest I don't know if the new wireless network card will work correctly.
It is also important to mention the valid warranty for these updates so I don't know if it's so good as you think.
> And it's as simple as that?
Good question. For someone who has experience with laptops disassembly it is certainly simply but I don't know if this may be just for you. Fact is that laptop must be disassembled and the bottom cover should be removed completely.Please think twice before you do anything.
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A week ago, I bought a subscription to CC in Adobe Photoshop and Lightroom. I can access Photoshop but this screen still ask me for the license number or if I want to continue with the trial. The same thing happens with Lightroom, only it makes me sign and taking me in the tutorials. I can't access the actual program. Help!
Ask the serial number http://forums.adobe.com/thread/1234635 has a link to FAQ
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I bought a CC of Photoshop, Lightroom + bridge CC yesterday, paid for 1 year. In my creative cloud Manager, it seems that I have downloaded the trial versions of CC of Photoshop and Lightroom CC and also purchased versions. I don't know what I have to do. Is the version that I use the purchased version? I'm afraid that I always use the 30 day trial version. It will change to that purchased once the payment by credit card has been approved? Or do I have to download some versions of Photoshop and Lightroom again? It is quite confusing. Thank you for your help.
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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I have Photoshop webdesign and Design Premium I bought in 2012. Today, he wants a payment to open my Photoshop I own or start a trace. I just bought 7 Photoshop and Lightroom (I had, but it was a package deal and maybe it has a few updates). How to work around these new demands of payment? I do not pay for the product I own. Adobe monthly plan prices are just too high for me. I will continue to buy on disc.
Amy_Wong Zoheir Debbie Clawson General Photoshop discussion
Hi flourish,
Yes, you do not have Adobe Design Premium CS5.5.
When you open Photoshop, there is a possibility of "license this software" you need to choose and enter your serial key to allow.
Once you enter your serial key, it should be allowed under your account and you do not have to buy it again.
Make sure that you open the right program and version.
Kind regards
Claes
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I bought the Plan of Photography - Photoshop and Lightroom. Is it possible to get Lightroom to Acrobat, or buy Acrobat separately as well?
Any help would be appreciated!
The special scheme is a plan, but you can buy an additional subscription to any other program pricing and creative cloud composition plans | Adobe Creative Cloud
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