I bought a warranty of 2 years of more extensive access, but my license has expired and the product key does not work... Help!

The purchase details are below... Any ideas...?
Summary of the order

Order date:2014-06-19 23:31
Eastern daylight time
Order number:100301445537
Receipt of order by e-mail

Billing information

Payment:PayPal

This may appear as "Kivuto Solutions Inc." on your statement.

All prices are in Australian Dollars

Amount

Adobe Creative Suite 6 Design & Web Premium (Mac) (English) - download
Guaranteed access extended (24 months)
24 months access to your download and/or the key . This does not extend the licenses for a limited time (as applicable). Learn more  
Expires on 19-06 - 2016

Product key: [deleted]

Messages:

Contract number: 4400312765 registration number: 4400312765

$12.25Guaranteed access extended (24 months)

$4.95

Subtotal:

Taxes:

Total:

$17,20
$0.00
$17,20

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I bought CS5 while I worked at a University, and the serial number supplied with my purchase does not have an end date

Have you purchased a license limited time, as he mentions in what you posted?

I think that you must return to this seller and see what it is that you bought... 17,20 $ being any amount that you would have to pay for the actual product CS6... so, as I said, I don't know anything about a license extension

Tags: Adobe

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