C310a

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• ePrint does not-C310a

  Yesterday bought a C310a, everthing seemed to work perfectly (print apps included) outside of the ePrint, use the update software option the firmware update (which reset the e-mail ID) but still no ePrint.

  The problem is that, although Web Services if poster to assign an ID e-mail the printer does not print the instruction sheet. I also tried to register email to ePrintCenter identification but the email is not recognized - probably because I have not finished the configuration of the printer using the instructions sheet.

  Have also tried disabling Web Services and reactivation. This has not fixed the problem but for a time also thrown upward and the error on the re-login to web services.

  Sent by e-mail to the e-mail address on the printer to confirm and as expected no. print. The stupid thing is I get a confirmation of the eprintCenter when there are in fact that the printer is not fully configured.

  HP ePrintCenter could really do with a service status page - there are clearly a number of problems at the present time.

  Yes, reset Web Services and all now work and in sync.

• Photosmart premium C310a missing c: eallinone enable web services in the web services settings menu

  I am trying to connect via the GET more button in the main menu and the printer will not connect to internet, everything else works fine. Look at web services menu not enabled email eprint printer is disabled. looking at

  http://h30434.www3.HP.com/T5/user/viewprofilepage/user-ID/2585903 it shows enable web services, such as a menu item, that it is not present on my c310a. Any ideas?

  Hi @hunterj1957

  Welcome to the Forums of HP's Support. I understand that you are unable to access one of the applications on your Photosmart Premium C310 printer.

  I've included a link to a post of @PrintApper respect to platelets called HP Apps Service retirement on several printers.  It has information about apps on your printer.

• Photosmart Premium C310a: Photosmart Premium C310a does not detect photo paper in the status bar

  Prints on plain paper e.g. A4, but does not recognize the 6 x 4 photo paper in the tray above, asks me to load paper in the tray.

  Hi @Ebeniste1uk,

  Welcome to the HP Forums!

  I understand that your HP Photosmart Premium c310a does not detect your photo on Mac OS X 10.10 tray. I am pleased to see that for you!

  I would recommend going through this guide, the printer is not Pick Up paper from the Photo Trayand watch this video:

• OCR to file for C310a all-in-One format is incomplete?

  For c310a all-in-one printer, how can I find the included OCR software that converts .docx, .rtf format? The current software Win7 64-bit v.14.4.0 seems only to analyze a 'document' in PDF format (or other type of image). Help files indicate the alleged ability to select the ".docx" or ".rtf" file formats, but it does not offer the software installed.

  Doing research on the software CD files and online help files. Anything will do, yet.

  Thanks for ANY help.

  Thanks for the clarification. Documentation with the printer is not clear as to the availability or the OCR feature and has been the software provided with many other models of printers.

• Photosmart Premium C310a impossible to scan several files into a single file.

  I often send documents several pages by e-mail, and I can't seem to get all pages of the document 1 in 1 file with the C310a. I don't know if it's the printer or HP Solution Center software. I've used both the scan function on the printer and the HP Solution Center and I'm still not able to scan a document of several pages in a single file. Is it still possible more?

  I use Windows 7 64-bit.  I have to do with HP director on my pcs 2355 printer, by simply choosing the more option to check after each page.

  Try again with the steps indicated by the user ScottBrown2011

  • Scan multiple pages into a single PDF - ScottBrown2011

  * Thanks to this original post by ScottBrown2011 - http://bit.ly/HPscan2011

  I hope that these steps will help you

  * Click the stars KUDOS to say thanks

  * also click on the Solution button if your question is answered.

• PhotoSmart Premium C310a: Error code 06x1011bef

  I have a HP PhotoSmart Premium C310A get error code 06x10011bef, no idea what it is?  It was error 0x610000f6 I found to be 'Transport Jam'.  Found a sunken world of black ink cartridge cartridge everywhere inside the printer.  took the print head and cleaned and do not have this error more, but now the news.  Any help would be appreciated.

  Hello @Hummer49,

  Welcome to the HP support forums.

  I understand that you have found an error code after the cleaning of the print head of your Photosmart Premium C310A.

  Usually, the error refers to a print head or of ink system failure.

  He could have maybe been damaged during cleaning.

  Try to go though the following document.

  "HP printers - solve the 'problem with printhead,'"Printer failure,"'Ink system failure,' or a ' 0 x ' r a 'C2 '.... "Error

• Help! My photosmart hp c310a printer/scanner will not analyze of my HP Director... that has happened?

  I had to reinstal my photosmart c310a while only printer.scanner, now my scanner does not work in HP Director... what would have happened?

  Hello

  Please specify your operating system version.

  Director HP wass used in the old Macintosh or Windows versions... in any case it is not compatible with the new device as the Photosmart C310...

• problem installing drivers on my HP Photosmart Premium C310a

  For some reason, out of the blue my printer has stopped printing from the computer.  After having gone through the troubleshooting of HP and told to download the updated drivers to update, I downloaded and tried to install the drivers for my printer Wireless C310a but keep said that the installation failed because it cannot locate the C:\Users\Jeanelle\AppData\Local\Temp\7zS655A\Setup\hpqbhp01.exe

  I don't think I can use the solution using the cd because it is a wireless and never used the cd initially set up printer and install the printer in the first place. I appreciate your help for this problem.

  Hello luvridinghorses!

  I'll do my best to help you get your printer print again. Based on the information you provided, the error indicates the facility is looking for a files 'temp' folder which is where go downloads. I think you may have success using the software disc supplied with the printer if you still have it.  Do a test and if that doesn't help you, what is the operating system of the computer you are trying to install this printer on and what is the IP address of the printer?

• How to add or create a format of custom paper (200mmx300mm) for hp photosmart prem c310a or 7960 series

  How should I do to add or create a format of custom paper in the list of paper sizes.

  I need to add a 200mmx300mm without borders

  I have two printers Photosmart prem c310a Photosmart 7960 and neither show the size of paper.

  I am running Windows 7 64 bit

  I have the HP Toucjhsmart PC 520

  Found the solution below listed on another thread...

  Thank you 007OHMSS

  The printer driver allows a custom like this size, if so how to do it:

  Click Print (in whatever program you use), the print dialog screen should appear. Make sure that the selected printer is the 7000 (in my case the c310a). Click Properties, click the features tab, in the size field, click down, select custom. Then put in the size you want.

  Like I said, it's only if the installed printer driver supports this feature. Hope that helps.

  007OHMSS

  I am an HP support engineer.

  If the Council has resolved the situation, please mark it as a solution. Thank you.

• Color ink does not work. Black is working I have a hp C310a.

  I have a HP C310a photosmart printer.  She needed a black ink cartridge.  I put it and it works fine.  But now the color inks do not work.  Grayscale is not verified.  Color is verified.  I ran a diagnostic page and it says that everything is good.

  Hi hsrmom,

  What color is not printing? (Cyan, Magenta or yellow)

  Try the procedure described in the document at the link below.

  Troubleshooting print quality problems

• HP Photosmart Premium eAll-in-one C310a, scanning and change it.

  HP Photosmart Premium eAll-in-one C310a

  Mac OS X Leopard 10.5.8

  I want to be able to analyze text and then change it. When I bought this printer renovated, I said it was my wish. I guess that this printer doesn't let me do. But I can't understand how to make this feature work. Can you help me?

  Harold

  Harold, welcome to the forum.

  You will need an optical recognition program characters (OCR) to change the text that has been scanned into your computer.  You must ensure that you have installed all the software supplied with the printer.  If there is an OCR software, it will be included.

  Here is the Product Specifications page for this.

  If your problem is solved, please click "accept as a Solution.

• Photosmart e-all-in-one C310a: download page for the driver for Photosmart C310A for Windows XP does not have drivers to download.

  Download page for drivers and software for the Photosmart C310a never makes drivers.  He said that it could take up to 3 minutes, but I allow the page to run all night, and she was always in the morning.  Tried to load the page on Chrome and IE.  Windows operating system.  I need to download and install the drivers and the HP support center.

  The HP support site is back running for driver downloads.  Please report back if you have any additional questions.

• Cleaning of the printheads on model C310a

  My wife has not used the painter is several years. I have purchaced all new cartridges. I did the cleaning heads at least 7 times, did the alignment at least 7 times and he always failed. Print the quality report and only half of the colors are there and they are just a bunch so thin lines. Can I get some sort of vacuum and clean the heads where the cartridges off the ink.

  Thank you

  Brian

  The paper here is troubleshooting steps that may help solve black and color print not on your Photosmart c310a.  Be sure to check the vents.  If the above does not resolve the problem, the message here can help.  If the printer has been idle for years this may take several cycles of soaking to solve the problem.

• pages white print Photosmart premium c310a e-all-in-one

  Bought a c310a e-all-in-one Photosmart premium in 2011-12.  He just started printing blank pages. I replaced all ink cartridges and now have the message: alignment failed. I tried the alignment printer and HP solutions without success. Is there a solution to this problem?

  Hi trainweck

  Although article I recommend you will be able to select your operating system

  If you other help I should know the what operating system are you using.

  Try this article, it may help to GO HERE

  Let me know the result, I will do my best to help you

  RobertoR

  Don't forget == ▼

• Printing problem with my HP c310a (on wireless network now) MacBook Pro 2012 Maverick

  Like SingingDixie, I sent 4 messages in January 2014, not being able to print from our MacBook Pro with Maverick OS 2012 on our network, a HP c310a printer, but I don't see that I got all the answers. This printer is on our network as it is

  Our HP c309g, the default printer. The MacBook Pro will print to the HP c309g printer, but don't print not in the

  HP c310a printer range - Message appears on the Mac, saying that this printer is not installed! Originally, tried my DH

  install the cd that came with printer c310a, but the Mac (with Maverick OS) said it would not be installed above the

  10.6 for Mac os.

  How can we get this 2012 MacPro to print from this printer from HP c310? My email is [edited by Moderator] and I

  want to know how to print with the printer hp c310a on our network. It was installed on the network and

  works fine for me on my PC, and my ipad and my iphone 4 (via App. Printer Pro for ipad and iphone).

  I don't see no response to my 4 messages sent in January 2014.

  Thanks, Lulie Felder (singing Dixie or SouthernLady33)

  Hi @SingingDixie ,

  Thank you for visiting the Forums from HP Support. I'm sorry to inform you that your message needs some changes to remove personal information such as email in your message. Our Participation rules:

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  Thank you
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