I bought Adobe Acrobat 9 standard. It works on my laptop but not on my desktop. He said: Error 1311 source not found file installation files.

Similar Questions

• I bought ADobe Acrobat XI Standard previously. My computer has been changed and I have lost the need to reinstall. Were unsuccessfule and need help

  I bought Adobe Acrobat XI Standard previously. My computer has been changed and I have lost the need to reinstall. Have failed and need help. My serial number does not work.

  Hi Dean,

  Please refer to the KB Doc:https://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html

  Kind regards
  Rave

• I bought Adobe Acrobat XI Standard for Windows.  I now have an iMAC.  How can I get the download for my iMAC?

  I bought Adobe Acrobat XI Standard for Windows.  I now have an iMAC.  How can I get the download for my iMAC?

  You must run a swap of platform. Serial numbers are platform specific.

  Exchange a product for a different version of the language or platform

  Mylenium

• I just bought Adobe Acrobat Pro DC of Office Depot. I followed the instructions GB/getserial enter the redemption code and downloaded the file. When I tried to install the file that it did not recognize my numbered series, I'm not sure wha

  I just bought Adobe Acrobat Pro DC of Office Depot. I followed the instructions GB/getserial enter the redemption code and downloaded the file. When I tried to install the file it did not recognize my serial number, I don't know what to do next?

  What exactly does it say when you try to install it? What is the exact error message?

• I changed my apple ID password. I restarted my computer and my iphone. My new password works with my laptop, but not my iphone.

  I changed my apple ID password. I restarted my laptop and my iphone. My new password works on my laptop but not on my iphone, I can't update my applications.

  iowaoma wrote:

  I changed my apple ID password. I restarted my laptop and my iphone. My new password works on my laptop but not on my iphone, I can't update my applications.

  Apps are tied to apple id and password that was used to download/purchase it.

  Try your old password and see if you can update or not.

• I bought Adobe Acrobat Pro XI through Dell, the it - installed but the Basic program starts not even - the only thing I can do is open the forms - I'm tired of working with foreign personnel to solve my problems can someone seated?

  1. Last week I bought Adobe Acrobat Pro XI - it does not work - I can access the forms - but I can't access the Basic program - reps tech worked on it for a long period of time last week and now I can't even open the Basic program.  Frustrated

  
  

  2 weeks as my hard drive (XPS18) locked Windows me - I could not go to a restore point, I couldn't do anything.  So I had to start from scratch - re-load the operating system - windows 8.1 Pro 8.1.  Then it is time for reloading MS Office 2013 - I got my Dell/MS product key - but had to get involved Microsoft (do whatever they did) to allow me to put it back in my current product key.  All resolved, then is the time to go to my Adobe product - I've contacted Dell and I shared the purchase and shipment showing slip $ 299.00 for the Adobe product.  I assumed that it is in my digital library - I could not find any digital library - so I called the customer support number (Overseas) and they couldn't help me.  Bottom line, I paid for an installed electronic product and don't have no way to access to re - load.  After several days and calls - I am at my last appeal on October 23 in the morning - bottom line the tech rep could not find any information on my Adobe product.  In order for me to get my business online, I ended up buying another Adobe product price still an another $ $299,00.  Yes, it was a new version of what I had, but again he did have to pay full price, even if it's an upgrade, then after installation, integration, and the Fund - I asked for documentation for the Adobe product and the license key.  He said "do not worry about this, all you have to do is call the customer service number and we will help you" - well this isn't enough for me - because you can see above what happened earlier and I am complete was dissatisfied with the results.   I've been a long-time buyer/user and believe in the Dell product - but the service the customer to your loyal customers really sucks!  As a consumer of your product (s), all that I pay because I should receive the required documentation, the numbers of license and any information related to that hardware, software and firmware - I should have a way to access.

  Thank you

  Gene Davenport

  Hi gdavenpotx,

  No more, Adobe provides Acrobat XI, seems that you purchased from a dealer.

  Please run this tool cleaner uninstall all previous installer Acrobat Download Adobe Reader and Acrobat tool - Adobe Labs, retsrat your system & reinstall it using this link Download Adobe Acrobat products. Standard, Pro | DC, XI, X.

  Activate by using the serial key provided to you. If the serial key still does not work, please contact your Acrobat reseller.

  Kind regards
  Nicos

• I bought Adobe Acrobat 8 Standard and Photoshop Elements 6.0 in 2008. I now need to load it on a new computer. I see in these purchases downloaded in my account, but I can't access it. Help, please! Is there a CD that can be sent to me, or another

  Help, please!  I downloaded on the internet and have my serial number.

  Generally, you will have to go back to the original download and use it. If you do not save the download, you can be out of luck. If the new machine is a machine to win 8, AA 8 probably won't work in all cases. Not sure about PhotoShop. The use of the standard which makes it even more difficult. There are downloads for the Pro, but not so well understood STDS. You can try to Adobe Acrobat X (10) Pro, reader and the continuation of the direct download links | ProDesignTools to see if you can find a copy.

• I bought Adobe Acrobat XI Standard. How can I get my serial number after sending in the redemption

  I bought I can get my serial number after posting my redemption code?

  Hi Kerk,

  Please see the Docs KB: http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  http://helpx.Adobe.com/x-productkb/global/find-serial-number-student-teacher.html

  Kind regards

  Ravi

• Adobe Acrobat XI Standard stops working whenever I try to delete multiple pages.

  I repaired the installation and even removed and re-installed and it still happens.  Help, please.  And if programs does not work, stop it indicates one or several pages are in use and could not be deleted

  Abhishek,

  I don't know where to find the Windows preview pane to see if it is enabled.  Nevertheless, I got the TerraGo toolbar and so I thought that this could be the problem, so I disabled it.  And voila!  I was able to delete multiple pages without problem.  If I run into it again (oh don't like it), I'll try to close the file Explorer as you suggest.  Thank you.

• Executable work on a laptop, but not on the other

  Hi all

  I have a project of labview in which the main program calls the second program, I use the shared variable to share information between these programmes and made an executable file, the problem I am facing is that works execuatble on the machine where it is made, but on another machine. Y at - it no problem using variables shared in the executables. ? Please let me know.

  Thank you

  Ankit

  
  

• Adobe Acrobat 8 Standard vs Windows 7

  When I had an XP system, I bought Adobe Acrobat 8 Standard. I have the serial number for it. The product and serial number are recorded here in my account. I still have the drive to it and the box with the sticker of the series.

  My problem is that whatever it is built for Win XP is not compatible with Win 7 or higher. My new motherboard does not work with Win XP installed -only Win 7 +. Therefore, I can not install this paid version of Adobe Acrobat 8 on my Win 7 system. For the software on the machine in order to upgrade to a newer version of the Web... I can not do so he could see that I had a previous version.

  Y at - it no help for it, or I am just sorry out of luck?

  I guess you're out of luck. Support for Acrobat X (10!) ended last year: Adobe Acrobat X and end Support of Adobe Reader X. Adobe Document Cloud

• Adobe acrobat XI standard

  I have Adobe Acrobat XI Standard that I installed it on my old laptop from a disk.

  I just bought a new laptop for Windows 10 with no CD/DVD.

  Can I download Adobe Acrobat XI Standard on my new computer laptop and save it with my serial number?

  Hello Lauren,

  You can install and activate the perpetual software (purchased) two computers of the same type (mac or pc), as long as you use it on one at a time.

  For deactivation refer:- https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

  To load the software on another computer, download and install it as you did on the first computer. Then enter your serial number to activate it.

  Please visit the link below to download:

  Download Adobe Acrobat products. Standard, Pro | DC, XI, X

• Adobe Acrobat 8 Standard in Windows 8

  My Adobe Acrobat 8 Standard version installed in Windows 8, but won't make PDFs from Microsoft Office files.  Most of the other operations are working properly.

  Is there any solution for this?

  The latest version of Acrobat is 11 with the version also announced yesterday. Acrobat 8.1 (i.e. 8.0 with the latest updates) may install and run on WIndows 8.x, but she certainly was not designed for this. In addition, Acrobat 8 integration with office (that is, PDF files part of Office applications) is for versions of Office dating back to when Acrobat 8 was released. The PDFMaker for the Office of Acrobat features are highly dependent on Office version and as a result, you can't wait for Acrobat 8.x to work with any modern version of office (Office 2007 and beyond).

  -Dov

• Reinstall Adobe Acrobat 9 Standard

  Hello

  I recently had a hardware malfunction and had to replace my Pro Surface. I bought Adobe Acrobat 9 Standard and you want to reinstall it on the new Tablet but impossible to find a link to the installation files. I have the serial number in my Adobe account but you cannot find the update installation files.

  Can someone direct me to the link to complete installation for 9 Standard?

  Thank you

  George

  Hi Meridian5,

  Acrobat 9 Standard download is not available.  However I suggest you upgrade to Acrobat XI, which is the latest version of Acrobat 9 is a very old software.

  Kind regards

  Pranav

• Adobe Acrobat 8 Standard online download

  Hello everyone, I recently got a new laptop that does not have a CD player. I had Adobe Acrobat 8 Standard installed on my old laptop and have a serial number for it. Is it possible to download Adobe Acrobat 8 Standard online? I don't see as an option in the downloads available on the Adobe Web site. All the tracks/guidance will be greatly appreciated.

  Hi ah38256492,

  You can download Acrobat standard 8 of the link mentioned below:

  Shared files - Acrobat.com

  Kind regards

  Ana Maria