I bought PES 14 two months ago, but cannot update to 14.1.

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• I bought a monthly subscription to PS and LR two months ago, but still can not download it to my computer. got an error, but now its completely undownloadable.

  After the purchase, so I was unable to download on my computer so I tried it on my wifes computer, he worked on his own, but I can't my programs purchased on this subject, only trial versions. so im stuck. I have LR4.2 on my computer but she discovered my. My D610 Nikon NEF files. so now im really irritated that I can't use everything I bought from Adobe.

  Egman702 please use the steps listed in sign in, activation or connection errors. CS5.5 and later to solve the connection error that prevents your membership being authorized.

• I bought windows 7 two years ago, but I have the activation key.

  I got the original disks, but I don't have activation key, even though I have the sticker with the code series, is - this posible to recover serial key of microsoft?

  If you bought it on the Microsoft Store:

  Find your key product if your purchase of Microsoft Store:
  http://store.Microsoft.com/Help/FAQ?Err=T2#AT2

  If it is a license purchased at retail that you have installed:

  Here are four utilities, which can display your product keys if they are still there:
  Belarc Advisor: http://www.belarc.com/free_download.html
  (He did a good job of providing a wealth of information.)

  Also: http://www.magicaljellybean.com/keyfinder.shtml
  and: http://www.nirsoft.net/utils/product_cd_key_viewer.html
  and RockXP: http://www.majorgeeks.com/download4138.html which has additional features

• I bought acrobat Pro DC a few months ago, but now I replaced my computer for a new. How to get back my acrobat Pro DC on the new computer?

  I bought acrobat Pro DC a few months ago, but now I replaced my computer for a new. How to get back my acrobat Pro DC on the new computer?

  Hi turbomail,.

  I see that you have an active subscription Acrobat Pro. Please try to download and install from this page: https://cloud.acrobat.com/acrobat. Please see Acrobat DC subscription | Download and install for more information.

  Let us know how it goes!

  Best,

  Sara

• try to download LR5 I bought a new computer about three months ago, but I get a msg of error why?

  try to download LR5 I bought a new computer about three months ago, but I get a msg of error why?

  Available downloadable Setup files:

  • Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: XI, X | 9,8 | 9 standard
  • First Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
  • Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
  • Lightroom: 5.7.1. 5 | 4 | 3
  • Captivate: 8 | 7 | 6 | 5.5, 5
  • Contribute: CS5 | CS4, CS3

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• I bought adobe student teacher 1 month ago but all my adobe still on trial, and my muse adobe programs expired. What should I do?

  I bought adobe student teacher 1 month ago but all my adobe still on trial, and my muse adobe programs expired. What should I do?

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  or

  A chat session where an agent can remotely look inside your computer can help

  Cloud creative support chat (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I have a hero go pro 4 and it worked fine a month ago but now my footage is ignored.

  I have an end 15 in 2011 macbook pro 2.2 GHz Intel Core i7, AMD Radeon HD 6750 M 512 MB, 4 GB 1333 MHz DDR3.  I have a hero go pro 4 and it worked fine a month ago but now my footage is ignored.  Can anyone help? Do you think that its to do with the GHz? or do you think I have some bugs? because it worked a month or two ago? very frustrating.  Don't want to spend more money on a new mac when the one I have is perfect whether this problem.

  Your profile is correct for your MBP runs 10.7.2?

  What updates have applied recently?

  Please download and install EtreCheck from http://etrecheck.com/

  Run it and post the report here.

• About three weeks ago, I bought a new MacBook Pro, disabled Adobe CS 6 on my old MacBook and re-intalled on my new computer portable DVD with success. I used all my Adobe fine until today. Two days ago, I've updated all my creative suite after receivi

  About three weeks ago, I bought a new MacBook Pro, disabled Adobe CS 6 on my old MacBook and re-intalled on my new computer portable DVD with success. I used all my Adobe fine until today. Two days ago, I've updated all my creative suite after having received an automatic notification. Photoshop will not launch now (everything else is OK). When the Photoshop window it immediately crashes with the message "adding extensions...."  Quick basic routines' but nothing happens and I have to "force stop" window. Advice please?

  reset your preferences: https://forums.adobe.com/thread/375776

  In addition, if you inadvertently "improved" cs6 in the cc version, you use a trial (unless you have purchased a subscription) which will expire in 30 days.

• Apple still has a spare battery for Macbook late 2008 13 "aluminum unibody? My battery status shows the service battery. I have reset the alert status about 6 months ago, but he will not be reset again. Thinking I need a new battery Apple

  My battery status shows the service battery. I have reset the alert status about 6 months ago, but he will not be reset again. Thinking I need a new battery Apple!

  Batteries are no longer available on the Apple online store but can be at your nearest Apple Retail Store, you must check with your store. A better option is probably buy one yourself and replace it. Buy a quality like this http://eshop.macsales.com/shop/apple_laptop/batteries/MacBook_13_Unibody battery

  Avoid imitations cheap as those who are sold on auction sites.

• (Redirected) I'm angry, I ordered my laptop DELL M3800 two months ago and has not yet arrived, it's a shame!

  I'm angry, I ordered my laptop DELL M3800 two months ago and has not yet arrived, it's a shame!

  Hi s - blu,.

  Please repost this in the forum for more quick help customer care.

  http://en.community.Dell.com/support-forums/customercare/

• No puedo descargar imagenes. hicimos el contrato annual two months ago. What pasa?

  No puedo descargar imagenes. hicimos el contrato annual two months ago. What pasa?

  Hello

  There are 7 credits image available on your account.  When you connect to stock.adobe.com Please select the option of the company, not the personal option.

  

  Thank you

  Bev

• Hello. Recently, I buy the suite adobe for students. I also paid for two months. But in my profile it says I have a free plan for testing applications. And I can't get the entire application. How can I solve this?

  Hello. Recently, I buy the suite adobe for students. I also paid for two months. But in my profile it says I have a free plan for testing applications. And I can't get the entire application. How can I solve this?

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I received 5 Lightroom as a gift a few months ago and cannot install it because my new computer doesn't have a CD player. Instead, I downloaded the demo and hoped I could enter a product key, but was never invited. Now, the trial has ended and I still

  I received 5 Lightroom as a gift a few months ago and cannot install it because my new computer doesn't have a CD player. Instead, I downloaded the demo and hoped I could enter a product key, but was never invited. Now, the trial has ended and I still have not been invited, just denied access. What should I do to go on the record as owning this software?

  Hi junenfante,

  Please see the download links where you can download the installer and activate the product using the serial key.

  WIN: Adobe - Lightroom: for Windows

  MAC: Adobe - Lightroom: for Macintosh

  Kind regards

  Sheena

• Had upgraded LR 4 to 6 a few months ago.  Have updated all the software and am running LR 6.4 and 9.4 Raw.  Mac also improved to 10.11.3 software.  Camera not too new... Nikon D800e.  Always make me "files have been imported because they couldn't"

  Had upgraded LR 4 to 6 a few months ago.  Have updated all the software and am running LR 6.4 and 9.4 Raw.  Mac also improved to 10.11.3 software.  Camera not too new... Nikon D800e.  Always make me the note 'files were imported not because they could not be read ".  Any thoughts?  Thank you

  This means that you don't have WRITE permission in the destination folder.

  You should:

  1. In Lightroom, determine the exact destination folder (it is on the right side of the import dialog box under Destination)
  2. Change the permissions in your operating system on this specific file WRITE permission; OR Change the destination folder in a place where you don't have WRITE permission

• I need to cancel my monthly Illustrator, but cannot find the link that says that adobe will be in the area of management plan.

  I need to cancel my monthly Illustrator, but cannot find the link that says that adobe will be in the area of management plan.

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html