I bought Photoshop CS4 for Mac download in 2008. I have installed PS however; He asked an additional SN for items. I have not the elements.  How to spend it?

My hard drive failed and I had to reinstall the software.  After installing Photoshop CS4, he asks a SN however does not accept my SN.  The number retired, but it says "In order to be eligible for an upgrade, you must show the SN for Photoshop Elements".  I did have a SN for Photoshop Elements.  How can I fix this and get my photoshop on my MacBook Pro software.  Thank you!

If you had purchased the update serial number, it will ask for the previous qualifying version number.

In this case, better communicate with Adobe customer service and check with the question.

Contact the customer service

Tags: Adobe

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