I bought the plan of creative photography of Cloud (one year), were charged, but have not received your activation codes so I can not use Ligthroom or Photoshop. What should do? I use a mac
I bought the plan of creative photography of Cloud (one year), were charged, but have not received your activation codes so I can not use Ligthroom or Photoshop. What should do?
I use a mac
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
Tags: Adobe
Similar Questions
-
I bought the plan of creative photography of Cloud (one year), were charged, but have not received your activation codes so I can not use Ligthroom or Photoshop. What should do?
Those who are the cause of the problem, entered blocker of Adobe, blocks access to the Adobe activation server.
To delete these entries.
It is best to reset the default Hosts file.
Run Microsoft Fix tool, it will automatically recover host. then try to activate the CC apps.
-
I bought the plan of creative photography of Cloud (a year) but still my Photoshop version's trail, what can I do to convert?
Mylenium
-
Help, please! I plugged a new plan "creative cloud membership (one year)", but cannot turn off the "Plan of creative photography of Cloud (one year). What to do?
Hello
You can try the steps on the following link to cancel, cancel your membership Adobe Creative Cloud
If it does not you or if you get an error contact Adobe to contact customer service
-
Hello. I have a problem with the payment process when trying to buy the plan of creative photography of Cloud (one year).
the error is: there was a problem processing your order, please contact our Service team customer care for assistance. Middle East & North AfricaBahrain: 80081097Egypt: 08000000447Jordan/Kuwait/Lebanon/Qatar/Yemen: English + 44 207 365 0735Jordan/Kuwait/Lebanon/Qatar/Yemen: Arabic/French + 44 203 564 4145Oman: 80077173Saudi Arabia: 8008446638Tunisia, the Morocco and the Algeria: + 33 United Arab Emirates 157324642United: 80004443085Commonthwealth of independent States (CIS): + 44 207 365 0735
Help me please to solve this problem. I need my lightroom immediately)
Hi mohamed,.
Please see the link below to buy the plan of photography:
Pricing plans and creative Cloud membership | Adobe Creative Cloud
In case you still have question, please contact sales at Adobe team.
Adobe Middle East and North Africa
Kind regards
Sheena
-
I can't buy the plan of creative photography of Cloud (one year)
I tried several times to buy the plan of creative photography of Cloud (a year), but I couldn't. I tried different PCs and devices, but he always says that there was a problem when I click on the button (confirm the membership). Here is the error:
There was a problem processing your order, please contact our Service team customer care for assistance. Middle East & North Africa Bahrain: Egypt 80081097: 08000000447 Jordan/Kuwait/Lebanon/Qatar/Yemen: English + 44 207 365 0735 Jordan/Kuwait/Lebanon/Qatar/Yemen: Arabic/French + 44 203 564 4145 Oman: 80077173 Saudi Arabia: 8008446638 Tunisia, the Morocco and the Algeria: + 33 157324642 United Arab Emirates: 80004443085 Commonthwealth of independent States (CIS): + 44 207 365 0735
I'm from Saudi Arabia, so I called this number: 8008446638, but there was a problem with this number too! I can't call this number from a mobile phone, it must be done via a landline and I do not have.
Could you please advice me what to do to solve this problem.
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
Recently ordered (and order confirmed) "Plan of creative photography of Cloud (one year). I want to cancel it, but during the procedure, I do not even the option "Cancel". How should I proceed?
In order to cancel the order, please contact customer service
You can use: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
For more information on cancellation: cancel your creative cloud membership
-
Cancellation - plan of creative photography of Cloud (one year)
Dear Sir.
I want to cancel my membership / subscription to creative photography of Cloud (a year) which began on 1 June 2015. It's because I no longer need this software. Please cancel my membership and refund the fee for the first month.
Best,
JL
Please refer to cancel your membership creative cloud
Concerning
Stéphane
-
I plan to change the plan of creative photography of cloud. I currently use 5.7 LR with photoshop elements as my level of pixel Editor. The question I have is if with the plan CC I can choose to download photoshop CC only for now. I prefer wait to download LR CC if possible, but didn't know if I could download one without the other. Thanks for your time.
Hello
Yes, you could download Photoshop cc only as well.
Concerning
Gilles marneffe
-
I bought a plan of creative photography of cloud.
I bought a plan of creative photography of cloud. However, this should not apply to photoshop CC purchase it could use photoshop cc otherwise, as I want a refund.
Your ad is not easy to understand and it seems to contradict itself. Creative photography Plan cloud includes CC Photoshop and Lightroom CC.
-
I start using adobe lightroom and photoshop with trial version and today I decided to use the creative photography of Cloud (one year) and after the purchase, I received email to confirm that, but my adobe lightroom and photoshop always demo how can I solve this problem
[moved from the download, installation, commissioning creative cloud download &install]
-
I buy the plan of creative photography of cloud, but I can't update Lr
I buy the plan of creative photography of cloud
I have should have Lr CC, right?
But it's install Lr 5.7.1
• Why I can't update to 6.4?
• How can I get the current version?
Maybe you have a 32-bit operating system?
If you have 64-bit, what happens when you click on find additional Apps?
-
I recently changed in terms of creative photography of Cloud (one year). How can I add in my package design CC what it costs?
Hello
You can buy indesign app only if you just want to add indesign. If you want all the applications included in creative suite cloud, you can go for creative cloud all apps.
For the price and Indesign added to your subscription, you can connect to both pricing and membership creative cloud | Adobe Creative Cloud
If you want to upgrade your subscription to creative cloud all the apps you can refer to upgrade or change of plan of your cloud of Adobe Creative
-
I have a payment problem trying to register for the plan of creative photography of cloud.
I tried to register for Adobe Creative cloud photography plan today and I met a payment problem, when I tried to pay with my credit card for the S $13 per month plan. He informed me that there was a problem with my order and asked me to call 800-448-1642. I did and the useful operator said that it could raise the question for the payment service. I received the answer from earlier, and I copy it here so that you can help me with it.
[email protected] through Flybe.com
16:05 (2 hours ago)
For me
Dear Kim NGO,
Thank you for your interest in Adobe Store-APAC & LATAM. According to your request, we spent reviewing your order. Unfortunately, we are unable to complete your order at this time. If you are still interested in purchasing the products, please place a new order using a non credit card payment method.
Please note: this e-mail was sent from a notification-only address who does not accept incoming emails. Please do not respond to this message.
Sincerely,
Adobe Store-APAC & LATAM Customer Service
Shop.Adobe.com
So, how to buy the monthly subscription to Adobe Creative Photography Cloud plan without using a credit card?
I called my Bank and they verified that there was no transaction on their record for any payment for S $13 today. I tried with my VISA and AMEX card credit (from different banks) and the two do not work. Why Adobe / Digital River rejects my credit card payment?
The problem seems to be resolved, please try to place another order, send me the result.
Concerning
Baudier
-
Adobe Bridge comes with the plan of creative photography of Cloud?
does anyone know if the bridge comes with creative photography of nails $9.99 plan?
Hi Scott,.
Yes special photography Plan includes Photoshop & Lightroom and Bridge & Mobile Lightroom.
Kind regards
Hervé Khare
Maybe you are looking for
-
Where can take the source of the page in the new versions?
New versions (after version 5.0), we found the way to take the sources of Web pages page.
-
How to enter the BIOS on L300 Satellite settings - 1 CM?
Hello How can I start BIOS at the start of my knees, to boot from the cd...I have the Satellite L300 - 1 CM Special greetings MacMysty
-
Version of Windows Home on Equium A60 Recovery disk
Hello I have an Equium A60 and had no problems with it overheating apartment which was resolved by changing the thermal paste on the processor (that i could tell there was little).But as other people have noticed that we're slowing down and re - inst
-
"There is no media available to read" error when I access new folders on my RN104 using my WDTV
Story: I bought a WDTV about a year back so that I can copy all my DVDs on my RN104, and then put the DVD in the loft. The last time I gott it works (after many hours!) but the movie was very nervous, I just so stressed out in the end, I decided to l
-
NI9213 Thermocouple measurement noise AC
I use a cRio with various thermocouple C-Modules NI9213. For my application, I need thermocouples not be safe and be very close (same body) sources and AC cables. When I read the thermocouple values that are close to the AC cables, I see noise sinuso