I buy just creative photography of cloud and the two programs show that I left 27 days on the trial.
How can I erase this? I am connected with the same account in which I bought the programs
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
Tags: Adobe
Similar Questions
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Difference between plan creative photography of cloud and unique App.
I have a plan simple app for Adobe Photoshop CC, which is $19.99 per month. In my view, there is a plan of creative photography of cloud that comes with CC Photoshop and Lightroom CC $9.99 per month. What is the difference between the two Photoshops in each plan?
There is also a practical document that explains it - helps Photoshop | Differences between Photoshop and creative photography programs Cloud
Thank you
Bev
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I bought Creative Cloud CC and the amount has been deducted from my account, I used a trial version for a month and now when I go to install the applications it shows the trial on buy now. Although the payment is made and I am connected.
Hello
Please try the following steps: -.
First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.
https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
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I wonder if the plan of creative photography cloud contains the full version of photoshop including texturing 3d model?
Jacob is the full version.
The decline in prices compared to the composition unique app are due to the cloud storage space that is 2 GB.
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Revel in terms of creative photography of cloud
Yesterday, I received an email that says: Act now to activate your one-year free member ship toward the creative photography of cloud. So I started the process of image transfer in terms of creative photography of cloud and Revel. But I can't seem to understand how to write code that has been locked up in the mail for a free use of the year of the plan of creative photography of cloud. Can you help me with this?
Hello
Please see redemption code help
Hope that helps!
Kind regards
Sheena
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Prepaid package of creative photography of cloud cancelled by mistake
I bought my plan of creative photography of cloud in the 20/06/2014 (one year subscription).
I bought a creative photography of cloud prepaid plan one year on 22/04/2015. After the purchase the prepaid plan, the new expiry date was 20/06/2016. So far so good.
20/06/2015, Adobe automatically renews the membership for a year that is not what I wanted but was willing to accept it if it was the fact that the expiration date was not extended as a result (should have been 20/06/2017). So basically, membership has been renewed for $119.99 and the expiry date was still 20/06/2016.
So far, I had 5 chat sessions. Finally managed to get the reverse automated/incorrect renewal (not for the full amount that the refund is prorated (!), but, at the same time, the prepaid plan of one year was canceled by an agent too. Officials keep telling me that the question has been raised, but I never got emails from back. Agents, so far, have refused to reactivate the prepaid plan without being able to tell me why. Of course, I have the confirmation e-mail received and so on.
I obviously can't rely on officers of chat and I'm trying to understand where to go then. It's fraudulent and frustrating.
I see that both the command line CC & the redemption code was bought under an Adobe ID. The CC can not be enabled however can you send me the code to Exchange personal e-mail, I'll follow him to provide you with a solution, I see that many cases are escalated & work.
Concerning
Stéphane
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I am looking to buy the version of creative photography of cloud. Will I be able to use it on multiple computers or just one that I buy and download it?
An allowed activation through registration in your AdobeID CC license on up to two computers at the same time. You can install it and more, but you can allow only on two at a time.
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last buy and pay creative photography plan cloud. When I open lightroom I get a warning message indicating that Lightroom will open with reduced functionality, you get a subscription to continue using lightroom. But I already bought! I don't know what to do! In his time, that was my trial, which appears as outdated... Can someone help me? Thank you!
Please see:
FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?
It would be a good idea to also check your system against the minimum requirements:
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Hi, I have had to do a reset on my phone and lost all my programs. I can't work how to re - install Photoshop and Lightroom without buying again. I have a plan of creative photography of cloud, but can't even work out how to download the item creative cloud program/app.
Hello
You can download the installer for Creative Cloud from here:
Creative cloud help | Creative cloud desktop.After you install the creative Cloud desktop application, you will need to sign in with a login password and Adobe. Then you can install applications. This link provides more information and step by step instructions, if you need: CC help | Download, install, update or uninstall applications
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I buy creative photography of Cloud, but they say I have to buy
I buy the creaI buy creative photography of Cloud, but they say I have to buy ittive cloud photography, but they say I have to buy
Refer to this:
Mylenium
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Hello how are you
I'm unable to use my programs, I made the purchase could be used for a month, but it does not all Bill and any charges for this month and now appears as Plan of creative photography of cloud (annual) expired, when I walk in the plans and products. It is necessary to activate the urgent, but I just can't and would like to know by what means is the monthly bill.
Urgent await returnThank you
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
I just bought creative editing student and teacher of clouds and the payment got through, but I can only download a free trial period?
Hello
Please see buy your student and teacher edition purchase, convert a redemption to a serial code, etc..
Hope that helps!
Kind regards
Sheena
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Hello. I have a problem with the payment process when trying to buy the plan of creative photography of Cloud (one year).
the error is: there was a problem processing your order, please contact our Service team customer care for assistance. Middle East & North AfricaBahrain: 80081097Egypt: 08000000447Jordan/Kuwait/Lebanon/Qatar/Yemen: English + 44 207 365 0735Jordan/Kuwait/Lebanon/Qatar/Yemen: Arabic/French + 44 203 564 4145Oman: 80077173Saudi Arabia: 8008446638Tunisia, the Morocco and the Algeria: + 33 United Arab Emirates 157324642United: 80004443085Commonthwealth of independent States (CIS): + 44 207 365 0735
Help me please to solve this problem. I need my lightroom immediately)
Hi mohamed,.
Please see the link below to buy the plan of photography:
Pricing plans and creative Cloud membership | Adobe Creative Cloud
In case you still have question, please contact sales at Adobe team.
Adobe Middle East and North Africa
Kind regards
Sheena
-
Creative photography Cloud and the CP bridge
Hello
because I can't find any information online, just a quick question:
I will be able to install and use the bridge as part of a cc photography subscription?
I find only information about photoshop, lightroom and mobile apps, but nothing on other applications possible.
Best regards, Heiko
Yes, CC bridge is included in the subscription of creative photography of cloud
Whatever the soft is available with install Apps tab menu button in the desktop creative cloud application, they are all included with the subscription as full version applications. .
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I can't buy the plan of creative photography of Cloud (one year)
I tried several times to buy the plan of creative photography of Cloud (a year), but I couldn't. I tried different PCs and devices, but he always says that there was a problem when I click on the button (confirm the membership). Here is the error:
There was a problem processing your order, please contact our Service team customer care for assistance. Middle East & North Africa Bahrain: Egypt 80081097: 08000000447 Jordan/Kuwait/Lebanon/Qatar/Yemen: English + 44 207 365 0735 Jordan/Kuwait/Lebanon/Qatar/Yemen: Arabic/French + 44 203 564 4145 Oman: 80077173 Saudi Arabia: 8008446638 Tunisia, the Morocco and the Algeria: + 33 157324642 United Arab Emirates: 80004443085 Commonthwealth of independent States (CIS): + 44 207 365 0735
I'm from Saudi Arabia, so I called this number: 8008446638, but there was a problem with this number too! I can't call this number from a mobile phone, it must be done via a landline and I do not have.
Could you please advice me what to do to solve this problem.
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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