I can not connect with my apple on iphone 6s ID

1. after turning my ID and password in the login fields and click login, nothing will happen if the iphone 6 s is connected to the internet. It's the same thing with Itunes, iclouds and all connection except safari browser portals.

2.i can't update my iphone to ios 10 6s, when I click on settings = general software update: it says ios 9.3.3 your aoftware is up-to-date.

Please can someone help me?

Thank you!

Hello

Is your iPhone opportunity has it been used with another Apple ID?

You must contact support.apple .com

See you soon

Brian

Tags: iPad

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