I can only connect to the Internet in safe mode

I tried - virus checks, HijackThis, disabling services and startup.  I have three tabs for House (CNN, Yahoo and Gmail).  Gmail connects but I can't access any other sites.  Outlook 2007 connects to the MS Exchange Server.  Everything has been fine for years and then suddenly it happened.  I have excluded router and other connection issues.

I have a Lenovo Thinkpad T300, under XP SP3.

Here is the HijackThis log.  Nothing jumps, but I'm not an expert.  Any guidance would be greatly appreciated.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:47:14, 04/23/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: safe mode with network support

Ongoing process:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.exe
C:\Program may Explorer\iexplore.exe
C:\Program may Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU Software Microsoft Internet Explorer hand, Start Page = http://edition.cnn.com/
R1 - HKLM Software Microsoft Internet Explorer Main, Default_Page_URL is http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM Software Microsoft Internet Explorer Main, Default_Search_URL is http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM Software Microsoft Internet Explorer hand, Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM Software Microsoft Internet Explorer hand, Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM Software Microsoft Internet Connection Wizard, ShellNext is http://go.microsoft.com/fwlink/?LinkId=74005
R1 - Software Settings, ProxyServer = 172.29.127.2:8080
R1 - Software Settings, ProxyOverride = 80.146.191.86; *.local;
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Fichiers Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: Spybot-S & D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy SDHelper.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton AntiVirus\Engine\18.5.0.125\IPS\IPSBHO. DLL
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared Windows Live WindowsLiveLogin.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program skypeieplugin.dll skypeieplugin.dll
O2 - BHO: Password Manager Browser Helper Object - {BF468356-BB7E-42D7-9F15-4F3B9BCFCED2} - C:\Program Lenovo Client Security Solution tvtpwm_ie_com.dll (file missing)
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll (file missing)
O2 - BHO: Java (TM) plug-in 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:\Program Files\Google\Google Gears Explorer\0.5.36.0\gears.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: ask toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll (file missing)
O4 - HKLM\... \Run: [TVT Scheduler Proxy] C:\Program Files\Fichiers Files\Lenovo\Scheduler\scheduler_proxy.exe
O4 - HKLM\... \Run: [TpShocks] TpShocks.exe
O4 - HKLM\... \Run: [TPHOTKEY] C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe
O4 - HKLM\... \Run: [TPFNF7] C:\Program Files\Lenovo\NPDIRECT\TPFNF7SP.exe/r
O4 - HKLM\... \Run: [TosDockApp] C:\Program Files\TOSHIBA\dynadock_II\TosDockApp.exe
O4 - HKLM\... \Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\... \Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\... \Run: [StartCCC] "C:\Program Files ATI Technologies ATI." ACE\Core-Static\CLIStart.exe"MSRun
O4 - HKLM\... \Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR. DLL, PwrMgrBkGndMonitor
O4 - HKLM\... \Run: [picon] "C:\Program Files\Fichiers Files\Intel\Privacy Icon\PrivacyIconClient.exe" - start
O4 - HKLM\... \Run: [message Center Plus] C:\Program Files\LENOVO\Message Center Plus\MCPLaunch.exe/Start
O4 - HKLM\... \Run: [MaxMenuMgr] "C:\Program Seagate Status\StxMenuMgr.exe.
O4 - HKLM\... \Run: [LPManager] C:\PROGRA~1\THINKV~1\PrdCtr\LPMGR.exe
O4 - HKLM\... \Run: C:\PROGRA~1\THINKV~1\PrdCtr\LPMLCHK.exe [LPMailChecker]
O4 - HKLM\... \Run: [HP Software Update] C:\Program HP HP Software Update\HPWuSchd2.exe
O4 - HKLM\... \Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\... \Run: [cssauth] "C:\Program Lenovo Client Security Solution\cssauth.exe" silent
O4 - HKLM\... \Run: [BLOG] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
O4 - HKLM\... \Run: [adobe Reader Speed Launcher] "C:\Program 8.0\Reader\Reader_sl.exe Adobe."
O4 - HKLM\... \Run: [ACWLIcon] C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
O4 - HKLM\... \Run: [ACTray] C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
O4 - HKLM\... \Run: [client access Service] "C:\Program Files\IBM\Client Access\cwbsvstr.exe".
O4 - HKLM\... \Run: [put customer help Access] "C:\Program Files\IBM\Client Access\cwbinhlp.exe".
O4 - HKLM\... \Run: [client Access Check Version] "C:\Program Files\IBM\Client Access\cwbckver.exe" LOGIN
O4 - HKLM\... \Run: [client Access Express welcome] "C:\Program Files\IBM\Client Access\cwbwlwiz.exe".
O4 - HKLM\... \Run: [Cm106Sound] RunDll32 cm106.cpl, CMICtrlWnd
O4 - HKLM\... \Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" - atboottime
O4 - HKLM\... \Run: [TkBellExe] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\... \Run: [carbonite Backup] C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
O4 - HKCU\... \Run: [SansaDispatch] C:\Documents and Settings\William L. Jenner\Application Data\SanDisk\Sansa Updater\SansaDispatch .exe
O4 - HKCU\... \Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" / background
O4 - HKCU\... \Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\... \Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears Explorer\0.5.36.0\gears.dll
O9 - Extra 'Tools' menuitem: & Gears Settings - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears Explorer\0.5.36.0\gears.dll
O9 - Extra button: Skype plugin - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program skypeieplugin.dll skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype plugin - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program skypeieplugin.dll skypeieplugin.dll
O9 - Extra button: research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR. DLL
O9 - Extra button: enter Web - {B4E30F61-16D9-11D3-85D1-005004229569} - c:\lotus\organize\bandobjs.dll
O9 - Extra button: (no name)-{DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583}-C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: (no name) - {F4F55DC8-0B69-4DFE-BA94-CB677B88B2A3} - C:\Program Lenovo Client Security Solution tvtpwm_ie_com.dll (file missing)
O9 - Extra 'Tools' menuitem: Lenovo Password Manager... - {F4F55DC8-0B69-4DFE-BA94-CB677B88B2A3}-C:\Program Lenovo Client Security Solution tvtpwm_ie_com.dll (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
Ø16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft data collection control) - https://oas.support.microsoft.com/ActiveX/MSDcode.cab
Ø16 - DPF: {488A4255-3236-44B3-8F27-FA1AECAA8844} (EditCtrl Class) - https://login2.alibaba.com/download/2125/aliedit.cab
Ø16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6087.cab
Ø16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file)
O18 - Protocol: Skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program skypeieplugin.dll skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: ACNotify - ACNotify.dll (file missing)
O22 - SharedTaskScheduler: Preloader Browseui - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: component categories - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll cache daemon
O23 - Service: Ac Service (AcPrfMgrSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe Profile Manager
O23 - Service: Access Connections Main Service (AcSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Fichiers Apple Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Service Hello - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CarboniteService - Carbonite, Inc. (www.carbonite.com) - C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Cisco Systems Client\cvpnd.exe
O23 - Service: iSeries Access as Windows - command Ferner (Cwbrxd) - IBM Corporation - C:\WINDOWS\CWBRXD. EXE
O23 - Service: DisplayLinkManager (DisplayLinkService) - DisplayLink Corp. - C:\Program Files\DisplayLink base Software\DisplayLinkManager.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe
O23 - Service: Service (FreeAgentGoNext Service) Seagate - Seagate Technology LLC - C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
O23 - Service: Google Update Service (gupdate1c9f1db3850d284) (gupdate1c9f1db3850d284) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Google Updater\GoogleUpdaterService.exe
O23 - Service: ThinkPad (IBMPMSVC) - Lenovo - C:\WINDOWS\system32\ibmpmsvc.exe PM Service
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Fichiers Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Fichiers Common Service\IntuitUpdateService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Fichiers Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Intel Active Management Technology local management Service (LMS) - Intel Corporation - C:\Program Files\Intel\AMT\LMS.exe
O23 - Service: Norton AntiVirus (NAV) - Symantec Corporation - C:\Program Files\Norton AntiVirus\Engine\18.5.0.125\ccSvcHst.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: power DBC Service - Unknown owner - C:\Program Files\ThinkPad\Utilities\PWMDBSVC Manager. EXE
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Fichiers Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Intel® Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Fichiers Files\Intel\WirelessCommon\RegSrvc.exe PROSet/Wireless
O23 - Service: RoxMediaDB10 - Sonic Solutions - C:\Program Files\Fichiers SharedCOM Shared\10.0\SharedCOM\RoxMediaDB10.exe
O23 - Service: Intel® PROSet/Wireless WiFi Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\WiFi\bin\S24EvMon.exe
O23 - Service: ScsiAccess - Unknown owner - C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Fichiers SureThing Shared\stllssvr.exe
O23 - Service: System Update (SUService) - Lenovo Group Limited - c:\program Lenovo update\suservice.exe
O23 - Service: ThinkVantage Registry Monitor - Lenovo Group Limited - c:\Program Files\Fichiers Files\Lenovo\tvt_reg_monitor_svc.exe Service
O23 - Service: Registration Service of the APS of the HDD (TPHDEXLGSVC) - Lenovo ThinkPad. -C:\WINDOWS\System32\TPHDEXLG.exe
O23 - Service: TSS Core Service (TSSCoreService) - Lenovo - C:\Program Lenovo Client Security Solution\tvttcsd.exe
O23 - Service: TVT backup Protection Service - Unknown owner - C:\Program Lenovo and Recovery\rrpservice.exe
O23 - Service: TVT - Lenovo Group Limited - C:\Program Lenovo and Recovery\rrservice.exe backup Service
O23 - Service: TVT - Lenovo Group Limited - c:\Program Files\Fichiers Files\Lenovo\Scheduler\tvtsched.exe Planner
O23 - Service: TVT Windows Update Monitor (TVT_UpdateMonitor) - Lenovo Group Limited - C:\Program Lenovo and Recovery\UpdateMonitor.exe
O23 - Service: Intel(r) Active Management Technology User Notification Service (EACH) - Intel Corporation - C:\Program Files Files\Intel\Privacy Icon\UNS\UNS.exe

--
End of file - 14122 bytes

"Internet Explorer cannot display this page".

I disabled NAV - no change.  As I said, I've tried everything.  I just reinstalled Windows and it works again.

Tags: Windows

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    This can happen if the uninstall process fails and leaves behind a Symantec registry value. See the following Symantec article.

    Unable to connect to the Internet after uninstalling Norton AntiVirus.

    http://Service1.Symantec.com/support/NAV.nsf/8d071816eedd7cac88256c0e005a96e5/751c3298ab99cf7188256d34006702e2?OpenDocument

    Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

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    My netbook has a virus so I did a scan and remove infected files and a program which the virus attached itself to.  Now, I can not connect to the internet.  He is looking for an IP address, and he also says that the RPC server is unavailable.  Any ideas?  Help

    Hello

    Step 1: Start your computer in safe mode, and then try to start the Remote Procedure Call (RPC) services and start the computer in a clean boot
    a. Click Start, type services.msc and press to enter.
    b. in the list of services, double-click Remote Procedure Call services.
    c. change the startup type to automatic, and then click Start.
    d. click ok to apply the changes.

    Reference: http://windows.microsoft.com/en-US/windows7/what-is-safe-mode

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    Hello

    I suggest you to follow the steps in this link and check if it helps:

    http://support.Microsoft.com/kb/870702

    It will be useful.

  • My wireless on my laptop will read the files on my desktop but I can't connect to the internet, my lapto electrician iI unless other computers work well

    My wireless on my laptop will read the files on my desktop but I can't connect to the internet, hard wire my laptop iI unless other computers work fine

    The following diagnostic information:

    1. Connect your laptop wireless so that you can "read the files on your desktop."
    2. Open a command prompt window (start > run > cmd > OK)
    3. Type the following command in the black command prompt window and press enter

      ipconfig/all > "% userprofile%\Desktop\testdata.txt".

    4. Let the window open orders and "hard wire" your laptop to connect to Internet
    5. Type the following commands in the black command prompt window and press ENTER after each one

      ipconfig/all > "% userprofile%\Desktop\testdata.txt".
      Notepad '% userprofile%\Desktop\testdata.txt '.

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    I have a WAN Miniport PPPOE problem. Can't connect to the internet.

    Hello

    If you have a Modem and a wireless router or a Modem/Router combination. Read its manual and configure the WAN for PPPOE port.

    http://www.ezlan.NET/PPPoE.html

  • I can't connect to the internet? I called Roadrunner and everything is good on the end there, it is something with the computer?

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    Hello

    1 how long have you been faced with this problem?
    2 do you have you can all changes on the computer before this problem?
    3. what type of internet connection do you use?
    4. do you get an error message trying to browse the internet?
    5. have you checked if you are able to access the internet in safe mode with networking?

    In response to the questions above could help us help you better.

    See also the article below, that might help.
    How to troubleshoot possible causes of Internet connection problems in Windows XP
    http://support.Microsoft.com/kb/314095

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