I can't access my email

I can't access my e-mail account to view e-mail messages

Hi Emmanuel,.

You can try to perform the following:

Reset the navigation pane

  • Close Outlook
  • Press the Windows key + R, type Outlook /resetnavpane

Open Outlook in Mode safe

  • Close Outlook
  • Press the Windows key + R, type outlook/Safe

Disable add-ins

  • Open Outlook
  • Click file, click Options , and then click Add-ins
  • Under Manage, click Add-ins, com
  • Click on go next to Manage
  • Disable all add-ins, and then click OK.
  • Try to open Outlook again.

Let us know if you need more assistance.

Kind regards

Tags: Windows

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