I can't access my microsoft account?
I tried to go back to a local account to my Microsoft account, but I got a message saying: "we cannot access Microsoft at the moment, if this problem persists, look for 'referee' on the home page" but when I do it doesn't change anything. This has happened for a week or two, this has affected me because it won't let me send emails.
Hi FloCook,
Thank you for choosing windows 8 and we join on our community.
After the description of the question, I understand that you are unable to convert your local account on behalf of Microsoft.
Could you answer a few questions to understand the question:
1. are you connected to the internet?
2. are you using the local account to connect to the computer?
I would go you through the link and check the steps that says how to convert a local account on behalf of Microsoft. Here is the link for your reference.
Your life connected
http://Windows.Microsoft.com/en-us/Windows-8/Microsoft-account#1TC=T1
If nothing is done, then you can try to create a new account to Microsoft and check. Here are the links that tell how to do.
Create a user account
http://Windows.Microsoft.com/en-us/Windows-8/create-user-account
User accounts: frequently asked questions
http://Windows.Microsoft.com/en-us/Windows-8/user-accounts-frequently-asked-questions
It will be useful. For any windows questions do not hesitate to join us.
Tags: Windows
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Hi GwenBright,
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Hi Dan,.
Thanks for posting in the Microsoft Community.
From the description, it seems that you want to remove one of the two Microsoft accounts.
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I submitted to a process of recovery, but so far I still can't access my account and it has been more than 24 hours. After Microsoft's answer, I submitted additional information to verify my identity, but still no answer. Please send me an email to my alternate e-mail address * address email is removed from the privacy * to let me know what additional information is needed to have access to my above email account.Sincerely, BarryHello
Answers is a peer support for the site and has no real influence on Hotmail.
HotMail has its own Forums, so you can ask your questions there.
Windows Live Solution Center - HotMail - HotMail Forums Solutions
http://windowslivehelp.com/Hotmail - Forums
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Hello Jackie,.
Who is your email provider?
If you use Windows Live, post your request on Windows Live Forum for help more specialized.
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You can read the article below
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Here is the tutorial that everyone will offer you when you have this problem to logon:
http://support.Microsoft.com/kb/947215
I have a little more to add...
The user profile Service has not the user of the connection failed to load profile
See if the suite you can get an admin account...
Go to Safe Mode...
Restart your computer > immediately and repeatedly pressing the F8 key until you see a black and white screen. The top/down arrow and select Mode safe mode with networking.
Now, while in safe mode, you perform one of the following?
1 can connect to your account admin without the error message?
If so, do. Then do a system restore. Choose a date when you were free to login to your account admin as your restore point.http://www.howtogeek.com/HOWTO/Windows-Vista/using-Windows-Vista-system-restore/
If the system restore does not slove the problem, then use this tutorial
http://support.Microsoft.com/kb/947215
2. If you are unable to log in to your account administrator in safe mode, you see another administrator next to your account?
If so, you are lucky. This is the built-in Administrator account.
There is, by default, no password.
It could connect and do system restore by using the link given above.If the system restore is not enough, then perform the tutorial even as above:
http://support.Microsoft.com/kb/947215If you can't do or of what precedes, I'm afraid you will have to re - install your Vista.
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I can't access my user account even if the password is correct.
I was not able to access my user account even if the password is correct. It happened to our 2 admin represents, so now we only use the guest user account.
Hello
Something must have corrupted these accounts.
You can try to fix it with Safe Mode - repeatedly press F8 as you bootup. The ADMIN account in trunk
Mode has no default password (unless someone has changed the password so it should be available).These problems and similar bugs can help:
A temporary profile is loaded after you connect to a Windows Vista-based system
http://support.Microsoft.com/kb/947242How to fix error "your user profile was not loaded correctly! You have been connected with a
temporary profile. "in Vista
http://www.Vistax64.com/tutorials/135858-user-profile-error-logged-temporary-profile.htmlSome programs such as the updated Google (if you added the toolbar Google, Chrome or Google Earth)
has been known to cause this problem.How to fix error "the user profile Service has no logon. User profile cannot be loaded. »
http://www.Vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.htmlTry these to erase corruption in the case where it plays a role.
1. run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup
2. start - type in the search - box COMMAND find top - RIGHT CLICK – RUN AS ADMIN
sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/9282283. then run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html-----------------------------------------------
Other methods:
Use the hidden administrator account to lower your user account (to the lowest level) APPLY/OK then go back
and reset it to the Admin APPLY/OK - this clearly allows corruption. Do this several times. Do the same for others
accounts that may be difficult. If necessary you can also reset your password in the accounts.
Do not forget to leave your Admin account and the other to the desired level.Make another Admin account with your password and use it to fix the others if necessary. (just for
repair, don't use regular account, not a safety valve) always keep a spare ADMIN account.DO NOT LEAVE THE ENABLED LSA OR USE DAILY. If it corrupts you are toast!
How to enable or disable the real built-in Administrator account in Vista
http://www.Vistax64.com/tutorials/67567-administrator-account.htmlYou can run the Admin account hidden from the prompt by if necessary.
This tells you how to access the System Recovery Options and/or a Vista DVD
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspxIf you cannot access your old account, you can still use an Admin to migrate to another (do not forget to always
not that an Admin account that is not used except for testing and difficulty).Difficulty of a corrupted user profile
http://windowshelp.Microsoft.com/Windows/en-AU/help/769495bf-035C-4764-A538-c9b05c22001e1033.mspxI hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
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