I can't buy the program because it is said that the direction is not the same one that has the credit card
I really need to buy some Ae but I can't because the page has problems with the direction of the Bill, but I already 2 programs of CC so I don't understand
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===>===> NOTE DAYS AND TIME
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
Tags: Adobe
Similar Questions
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Hi, when I buy an annual service by my credit card, after the first month, for the next can I change the credit card?
Hello
You can change the billing information anytime before the next renewal. Please see the link below on how to update the billing information.
Manage your creative cloud membership
Hope this will help you.
Kind regards
Hervé Khare
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I can't activate my membership because it is said that "this card was purchased in a country that does not match your Adobe ID" what should I do?
That's what I saw:
Hello
This link might help: help code them redemption
Kind regards
Sheena
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How can I change the credit card for auto-pay information?
How can I change the credit card for auto-pay information?
for creative cloud: http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html
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If I buy Adobe Creative cloud with 1-year commitment, can later change the credit card?
I have a new credit card in about a month. Can I buy now and change my credit card later (because now I have a credit card from one of my friends)... Or is - this better if I wait for the new credit card to make the purchase?
I already finished the trial period and I need to have access to Adobe CC as soon as POSSIBLE.
Thank you.Https://helpx.adobe.com/utilities/credit-card.html of the credit card can help
or
Change account https://forums.adobe.com/thread/1465499 can help
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I have a subscription to Photoshop through the creative cloud and I want to cancel it. For the life of me I can't understand what email I used to get the subscription, because none of the ones I usually use are my subscription. I am in charge of every month and you want to just out of this subscription. Is it possible to get my login email from the credit card on file? Help, please! I know the password so I understand what email is associated with the account. Thank you!
Hi Katy,.
The Adobe ID on the forums has no any active subscription under him.
You can contact support by calling/chat and they can help you find the email associated with your card details.
Kind regards
Sheena
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How can I change the credit card on my iPhone information is
I'm trying to change the credit card on my iPhone information SE. When I delete my old information, it is not delete it. I as soon as I go out and re-enter the information is back. Can someone tell me what I am missin.
Your answer lies here, change or delete your Apple ID - Apple Support payment informationhope this helps, good luck to you.
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I can't change the credit card information
Hello I have used before for the subscription to a credit card that doesn't work anymore, Im trying to change payment information, but it leaves me only to change the card number that I need to change all the info. I change just the number and its does not work. I can't access to illustrator.
Hi Jeffg1970,
Sorry for the inconvenience!
I see a subscription active creative cloud under the same Adobe id as in the forums. If you have an active subscription under a different account although wanting to share the Adobe ID in a private message.
You can cancel the subscription, see:cancel your creative cloud membership
Contact customer service for any assistance!
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How can I change the credit card on my account number?
My membership is charged on my paypal account but I need to load the map of my mother, but she won't let me change the information. I also tried to log into my moms paypal and it keeps saying "we are not able to process your payment using your PayPal account at this time. "Please return to the site of the recipient to complete your transaction using their regular cash flow." What should I do?
John guided correctly to contact Adobe support, you will need to cancel the present CC & buy an another CC with PayPal payment method, the service can help you about this.
You can contact billing via the Customer Contact support directly
Concerning
Stéphane
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How can I change the credit card for automatic payments?
How can I change my card number credit or debit on my account for automatic billing? My account has been compromised, and I need to change the map that I use.
Hi Villabolo,
We apologize for the inconvenience,
would call you or chat with our helpdesk
Contact no to our helpdesk: 1800-833-6687
To Chat please click on http://helpx.adobe.com/contact.html (the steps)
Let me know if you still not able to change your contact information
Kind regards
~ Dominique
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How can I change the credit card if I do not see a box that says "Edit payment information"?
Everything keeps leading me to a page that said I should see a box to click "Edit payment information", said, but I don't quite see that box.
Hello
Please contact Adobe Support: -.
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If I buy a T-Mobile unlocked iphone7, can I use the sim card by carrier other than T-mobile on the iphone7? Because I travel abroad from time to time, I need to use another sim card when I'm outside of US. So if I order a T-mobile unlocked iphone7, he will accept my sim card from a foreign carrier? In addition, he will accept my 2nd sim card which is Sprint (my sprint sim card is not related to a device)?
An unlocked iPhone for use with any compatible GSM carrier.
Sprint is NOT a GSM carrier. They are a CDMA carrier.
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Windows 7 says that I can't uninstall a program because I don't have the admin rights, but I am the only user on this computer and I am logged on as administrator.
Please ignore the lectures about how I'm not supposed to use the machine as admin all the time and help me solve the problem. :)Hi EnergyIntell,
-Uninstall on what program are you facing this problem?
I suggest you to run the fixit and check if it helps.
Solve problems with programs that cannot be installed or uninstalled
http://support.Microsoft.com/mats/program_install_and_uninstall/?WA=wsignin1.0
I suggest you check if you're facing the same question in an administrator account account / new user.
Create a new user account-
http://Windows.Microsoft.com/en-us/Windows7/create-a-user-accountIf you are not facing the same problem in a new user account, it is understood that the user account is damaged. You can check the link below and use the steps provided in difficulty a user account is damaged.
http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile -
I installed Photoshop and Lightroom CC programs by creative cloud, but after 30 days expired programs. The payment is in discount on my credit card. I can't open these programs because Adobe ask activation or the code number.
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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can I buy the old Windows 7 games for Windows 8?
OK, I'll leave on the side of all the sarcastic comments on Windows 8, which I hate to date very well. I bought a DESKTOP COMPUTER, and I want the FUNCTIONS of OFFICE, not smartphone, uncompressed, etc.. I went from a perfectly usable in a non-intuitive and cluttered environment Windows 7 environment ridiculously all of a sudden, and I have used all versions of Windows since I made the leap from BACK to Windows 3.1.
But anyway.I want the old version of Solitaire and Freecell, the kind that took only a small part of the screen so that you can wait to (for example) or play during boring parts of a Webex (for example) and do not interrupt the rest of what you do.I read many messages of complaint on this site and the enormous amounts found in a Google search, and I think that Microsoft has the message that people want the old version but so far did not care one iota.So, can I BUY an old version of games? I'm not interested in free downloads from CNET, etc, they have ads and other junk that comes with free downloads.I'm not interested in wasting any more time with the dam * "store" "charm".Anyone know if I can actually buy the old games? A person stands make money from us oldtimers, if so.Thanks in advance for any advice unless advice that I "get with the new times" and etc. I'm on the 'new time' and I'm not afraid of technology. I WANT JUST THE OLD GAMES REALLY SIMPLE.Is not obvious because there is no title bar to drag, but you can do as a normal program: just tap the very top edge of the screen and drag and down and each side to snap into place. The next program you open and then will open in the remaining empty space.
If you have a touch screen, you can use the same movement by dragging it down, from the top edge.
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