I can't cancel my account
I bought just accidentally Lightroom instead of Photoshop. But now I can't delete the account. When I go in 'Manage account' nothing shows up and I have no option to cancel anything. I know that I bought because I see that my card has been charged for it. Help?
Go to Adobe Creative Cloud
Hello
Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please go through the Adobe - General conditions of subscription as well.
Kind regards
Sheena
Tags: Adobe
Similar Questions
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How can I cancel my account and create a new one
How can I cancel my account and create a new one
Hello..
If you are referring to an Apple ID, which cannot be cancelled. Just don't use it.
https://discussions.Apple.com/thread/6598901?start=0 & tstart = 0
Be aware, if you are referring to the Apple ID on your iPhone, if you sign up with the old Apple ID, then connect with a new, any content bought and downloaded from the original Apple ID is removed.
I see your message of May 18 > my phone is off and I don't remember my security question answers
And here too > I forgot my security question answers and my recovery email is closed, what should I do?
Niel has given you instructions to contact Apple support...
"You have to ask security team account Apple to reset your security questions." To contact them, click here and choose a method; If this page does not list one for your country or if you are unable to call, complete and submit this form. »
That's what you need to do.
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How can I cancel my account?
How can I cancel my account?
To cancel the https://helpx.adobe.com/creative-cloud/help/cancel-membership.html
- or answer #1 in https://forums.adobe.com/thread/2023066 - includes a link to Chat from Monday to Friday
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How can I cancel my account when the need help page only allows me to go to forums and does no real contact for adobe? How can I contact Adobe actually?
Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please go through the Adobe - General conditions of subscription as well.
Concerning
Stéphane
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How can I CANCEL my account? I keep clicking on links that lead me in circles and never to give me contact information.
I checked your account and I see that there is a subscription to acrobat.
Please see ices.html https://helpx.adobe.com/x-productkb/policy-pricing/cancel-subscription-acrobat-online-serv
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Can not cancel my account. Have not used within one month.
I want to cancel my subscription. I thought that I did months ago, but apparently there is not possibility to do it on your site. How do I get my money back? I haven't used photoshop or this account this year at all, and it keeps me load. I can't find a way to cancel. Even if I do not get the 30 dollar or to return for the last 3 months, I want to be able to cancel my account again. All of the instructions?
I thought about it. The only thing that does not work with adobe is Chrome. Internet Explorer has the option to select the reason for cancellation but Chrome is not and instead, it takes you to a completely different option which only makes the rounds on their site. If I could cancel earlier, he would have made the cancellation is worth it.
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How to cancel an account? It's frustrating that I can't cancel easily. I do not need this subscription and I am not able to pay anyway. I have no time to talk to someone right now, please just cancel this account. Thank you.
Post edited by: Danila Timofeev
Hi Danila,
I apologize for posting against your will, however since it solves your problem I sent you a message once more in this regard.
Please check and acknowledge the same.
Kind regards
Syed Rizvi
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How can I cancel my account on adobe?
I have an Adobe ID, but I use no more.
If I want to delete this account, but I can't find anything on the cancellation of accounts.
Hi Nadine,.
Please contact support by calling/chat for the request.
* Be sure to stay connected with your Adobe ID before accessing the link above *.
Kind regards
Sheena
-
Chat down function? How can I cancel my account?
I have to cancel my account, its CC account annually cannot call on the phone since I am a foreigner and I do not have. The chat feature seems to be 'closed' or I can't access it. How can I cancel?
Hello David,.
Please see: cancel your creative cloud membership
Reset your browser, remove caches and cookies and try again the cat. Reference: contact customer service
It will be useful.
Concerning
Bianka Attre
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How can I cancel my account so I don't get charged
Can how I cancel my iTunes Store account?
How to cancel the iTunes Store account?
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I have a 1 year subscription with Creative cloud (using PS) and I like it canceled but he asked me to contact support... and at the same time they are im opened to work... it's a joke, so manny people have problems with that... just close my subscription... id prefer to use MS paint if you are going to attempt to deceive your customers like that.
This is an open forum only Adobe can do what you want
Cancel see answer #1 in https://forums.adobe.com/thread/2023066 - includes a link to Chat from Monday to Friday
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How can I cancel my account illustrator?
I can't use illustrator but I was not able to cancel it, can someone help me with this.
I don't want to pay one more month!
asampi,
Have you tried here in vain?
Cancel your subscription or membership. Creative cloud
I think that chat and phone support will be on January 2, not sooner, I'm afraid.
Creative cloud support (all creative cloud customer service problems, chat open from 05:00 to 19: 00 PST/PDT weekdays)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
http://helpx.Adobe.com/Adobe-Connect/Adobe-Connect-phone-numbers.html
-
....
You need to contact Adobe technical support by chat or phone.
Cancel your subscription or membership. Creative cloud
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
https://forums.Adobe.com/thread/1703848
Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN ) -
It would be nice if Adobe has a helpline that they staff. I guess that this Byzantine system is designed to counteract the customer so that they give UP. I'm not a happy camper!
For these questions, you should contact customer service.
[subject moved to cloud Document PDF Services forum]
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Why can't I just cancel my account creative cloud
Hello
Why I can't cancel my account and stop the payment of my creative cloud to Adobe account.
I looked in the instructions that Adobe gives you and nothing works properly.
I don't have any possibility to cancel or change your plan.
Please help me.
Hi Shai,
In case you cannot cancel it online you can contact support for this issue through https://helpx.adobe.com/support.html#/top_products .
Concerning
Stéphane
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