I can't change my credit card details
I can't change my credit card details
Contact Adobe Support by chat or phone.
Here is a link to a page with options to help make contact:
http://www.Adobe.com/support/download-install/supportinfo/
Tags: Adobe
Similar Questions
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I can't change my credit card information. When I try to make these I got a message that I can not do this activity now
Hello
If you are not able to update CC details you can contact Adobe customer support contact customer service
Make sure that you are connected using your Adobe ID.
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I'm trying to change my credit card details, but it does not accept my new postal code (new card and address are not in the United States).
My subscription is cancelled because I can't update card details. How can I fix?
Contact adobe support, http://www.adobe.com/support/chat/ivrchat.html
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I need to change my credit card details
I need to change my credit card details
Hi Colleen,
Please follow the article: https://helpx.adobe.com/creative-cloud/kb/change-account-payment.html
Please contact customer service if you have additional questions.
It could be useful!
Kind regards
Shelly
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Hi, when I buy an annual service by my credit card, after the first month, for the next can I change the credit card?
Hello
You can change the billing information anytime before the next renewal. Please see the link below on how to update the billing information.
Manage your creative cloud membership
Hope this will help you.
Kind regards
Hervé Khare
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How can I change my credit card on my account?
Hi everyone, I can't share my credit card on my account, here, can someone help me? The first time I used a credit card we, now, I move to the Mexico and get a Mexican credit card to pay. So I can not change the credit card, the steps to do this, I'm not working, so I really need help. Thank you for your support.
You must contact Adobe, contact customersupport. The reason being that the country Adobe ID, credit card country & Adobe store must be from the same place.
Support will guide you in this regard.
Concerning
Stéphane
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How can I change the credit card for auto-pay information?
How can I change the credit card for auto-pay information?
for creative cloud: http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html
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How can I change the credit card on my iPhone information is
I'm trying to change the credit card on my iPhone information SE. When I delete my old information, it is not delete it. I as soon as I go out and re-enter the information is back. Can someone tell me what I am missin.
Your answer lies here, change or delete your Apple ID - Apple Support payment informationhope this helps, good luck to you.
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I can't change my credit card number
I can't update my new card number and so I get a message asking me to re-new my subscription when I just paid it. In accordance with the instructions from Adobe, in these cases, there is a link that allows me to edit my payment information, but if I go to my account, this link does not exist, or at least does not appear, just the 'plan to manage' a. What to do in this case?
I use a computer Mac, please if someone could help me I would be grateful.
Thank you.
Access your Adobe ID account Change your credit card Manage your Adobe ID account Change your password Change Adobe ID email address Add the phone to the account recovery Change of address or phone number Change your personal profile Update communication preferences Restrict access to third-party applications https://helpx.Adobe.com/x-productkb/global/Adobe-ID-account-change.html
If that not help, contact adobe during the time pst support by clicking here and, when available, click "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html
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If I buy Adobe Creative cloud with 1-year commitment, can later change the credit card?
I have a new credit card in about a month. Can I buy now and change my credit card later (because now I have a credit card from one of my friends)... Or is - this better if I wait for the new credit card to make the purchase?
I already finished the trial period and I need to have access to Adobe CC as soon as POSSIBLE.
Thank you.Https://helpx.adobe.com/utilities/credit-card.html of the credit card can help
or
Change account https://forums.adobe.com/thread/1465499 can help
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How can I change my credit card information when I get an error message?
I had to cancel my credit card because it was fraudulently used by someone. Now that I have my new card, I want to update my payment information as soon as POSSIBLE. When I try to enter in the box where you can change your credit card information, I get an error that says: "sorry, there seems to be a problem on our end, please try again later." Can someone please help me because it looks like I'm not the only one who has had this kind of problem. Thank you.
Hi Mr_Underhill_995,
I'm sorry for the inconvinience that appeal to you, we recommend that you contact us through http://adobe.ly/yxj0t6.
You can also send me a message & a phone number as well as the order number private so that I can follow up the matter for you.
Waiting for your mail.
Kind regards
Baudier
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I can't change my credit card on my account details
I followed the instructions http://helpx.Adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html #creditcard but it gives me the error:
Error:
We are not able to perform the selected action. Please accept our apologies for this inconvenience. We have been notified and are already working to fix this as quickly as possible. Please click the back button on your browser and try this action at a later date or take a different action.
Error number: PMT_000008
Help, please!
Thank you
Leslie
Hi leslieccy,
I understand your concern, in this case, it will be best to contact Adobe to change credit card information.
Please use this link http://www.adobe.com/support/download-install/supportinfo/
Thank you!
Florianne
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I can't change the credit card information
Hello I have used before for the subscription to a credit card that doesn't work anymore, Im trying to change payment information, but it leaves me only to change the card number that I need to change all the info. I change just the number and its does not work. I can't access to illustrator.
Hi Jeffg1970,
Sorry for the inconvenience!
I see a subscription active creative cloud under the same Adobe id as in the forums. If you have an active subscription under a different account although wanting to share the Adobe ID in a private message.
You can cancel the subscription, see:cancel your creative cloud membership
Contact customer service for any assistance!
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How can I change the credit card for automatic payments?
How can I change my card number credit or debit on my account for automatic billing? My account has been compromised, and I need to change the map that I use.
Hi Villabolo,
We apologize for the inconvenience,
would call you or chat with our helpdesk
Contact no to our helpdesk: 1800-833-6687
To Chat please click on http://helpx.adobe.com/contact.html (the steps)
Let me know if you still not able to change your contact information
Kind regards
~ Dominique
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I can't change my credit card.
I found the right page to change the method of payment, for sure, but there is no option to set up my paypal credit card.
The "Edit" button takes me to my paypal account. Absurd, thank you.
Please contact the Support from Adobe on the Contact with the customer.
Concerning
Hervé Khare
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