I can't connect my headphone wireless beats studio

I have an iMac and I installed windows boot camp! I bought Beats of Dr.Dre studio wireless! the headset works on bluetooth very well with the phone nokia and OS X and the iPad! but it connects to windows, I tried to search a lot for the driveres it won't work and I searched here and they suggested something broadcom and it did not work as well :/

Hello

Thanks for posting your concern here in the Microsoft Community. I want to help you.

First of all, thank you for the effort you have put in to solve the problem.

The description of the question, I understand that Windows is unable to detect the drivers wireless for wireless headphones.

I would like to know if this problem is limited only to the wireless headset or other device is affected too.

Please perform the methods suggested below and see if it can help solve the problem.

Method 1

Try to use the corner hardware store and see if it helps to solve the problem.

Link: https://support.microsoft.com/en-us/mats/hardware_device_problems

(Note: applies to Windows 10)

Method 2

Try to download the drivers for the device wireless using the update of the Windows device driver.

http://Windows.Microsoft.com/en-us/Windows-8/all-drivers

Otherwise, if the update is unable to register and download the required drivers for the device, you can also use the code provider to the Bluetooth device and search the Microsoft Update Catalog.

FAQ: http://catalog.update.microsoft.com/v7/site/FaqGeneric.aspx

Uninstalled and unknown devices appear under other. The device will have a yellow to this topic alert symbol. The properties of the device indicates that no driver was found.

Under the properties of the device, select the Details tab and scroll down to the hardware ID. Each hardware ID includes very useful information. The VID value provides the ID of the seller , and the PID value provides the product ID of the device. Make a note of the value of PID . Enter the PID value in the search field of the Update Catalog. In case you have several types of devices listed, refine your search by adding also to the VID value.

Once downloaded and extracted, you can point this driver Device Manager to install the hardware.

In addition, you can also check out the link for more information below.

Link: http://windows.microsoft.com/en-in/windows-8/why-isn ' t-windows-conclusion-device

(Note: applies to Windows 10)

Please keep us informed on the status of the issue. If it persists, we would be happy to help you.

Thank you.

Tags: Windows

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