Similar Questions

• I can't find my order number and therefore cannot download my product again

  I can't find my order number and therefore cannot download my product again. I have connected to MyAdobe with the e-mail address to which I was sent the confirmation of order (in 2010). I found "my orders and subscriptions, but it says that I have no old or new order. So, what should I do?

  Thank you very much for the help of nay so I can solve this problem! (I wish there was a chat service that could help with this!)

  Chances are you can download the demo version of the software using the link below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important article Instructions on the pages to download on this site.

  http://prodesigntools.com/tag/DDL

• Seems that I live in the United States and I not able to change it in Italy. So I can t download. Phone number 800-... is not existing...

  Seems that I should live in USA (never) and I not able to change it in Italy. So I can t download. The number of assistance-phone 800-... is not existing...

  Hello

  Please see the change the country associated with your Adobe ID

  You can contact customer service for the same.

  Kind regards

  Sheena

• Where can I find the "order number" during the installation of Adobe Creative Suite 6?

  I can't find any "order number" what so ever. All I have is the 'product code' which is printed on the yellow booklet which accompanies the software. I tried to enter this code in the 'order number' box and there are too many characters so he can fit in the area. Hense, I received an email off Apple saying that it didn't work. However, they said that this 'product code' was the correct code and that I should use, so why it does not work? I found a set of instructions explaining how to install this software online and it said to get the 'order number' I need to go to "my order history" I did... and apparently I have no history of buy anything when clearly this is false, because I bought the software package with my macbook on Monday 11 March 2013 (3 days ago). I called the Apple Store in Birmingham and the guy I talked talked me through the installation of the software on a trial basis, using the disc that came with the package. He said once it was installed, it would give me the possibility to test in the real version and could provide me with a code to do this. It did not. I'm almost tearing my hair. Someone help me please? I am a student and need the "serial number" (I think that's what his name) in order to prove that I have a legitimate copy of the software. But before you enter the serial number I need to sort this 'order number' so I can send my file and prove that I am a student. I also want to be able to use the software as soon as possible, I study Graphic Design and that is why I bought it.

  the order number is provided by the vendor who sold the software.  Check your Bill.

• I can't find my order number

  I bought a book in iBooks with my last iPhone, but I had little problem with it. I would like to get my money back because, well, it was 6.99 and I did nothing with it. I have no emails where can I report a problem, so I looked on the internet.

  I got to this list where I can report any problems I have with the things I bought, but this book isn't on it.

  So I won't give up and searched Apple's Support, but it seems that I need to have the order number for this book, which I did not, because it is not listed.

  What can I do?

  What you mean

  I had little problem with it... and I did nothing with it

  ?

  The site of http://reportaproblem.apple.com list all purchases made an account in the past 90 days - await you for more than 90 days?

• How can I download or order the installation of replacement media

  I am having trouble finding my local media and I am unable to access the download file to repair/restore my installation xi pro adobe acrobat.    When you try to access the download on adobe.com, I get the following error:

  Access denied

  You do not have permission to access to " " http://trials2.adobe.com/AdobeProducts/APRO/11/Win32/AcrobatPro_11_Web_WWMUI.exe "on this server. "

  Reference #18.179ca5d8.1437526132.167774c

  I still have my product purchase listed on my account and I have my valid installation

  How can I access the media appropriate through download or installation cd by postal mail?

  Thank you for your help.

  Alan Solocinski

  If you look at a screen where the download link is in front of the Spanish, but there are several languages listed, a link applies to everything in the other column, it is just vertically centered and arrives at the Earth apart from Spanish.

• How can I download previous ordered product?

  I bought the download Photoshop and had to wipe my computer.  I want to download Photoshop but it sends me to this Jet-customer site and I can't find where to download my previous purchases.

  Download and Installation Help-
  https://helpx.Adobe.com/download-install.html

  http://www.Adobe.com/downloads/other-downloads.html

  CS3 - http://helpx.adobe.com/creative-suite/kb/cs3-product-downloads.html

  CS4 - http://helpx.adobe.com/creative-suite/kb/cs4-product-downloads.html

  CS5 - http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html

  CS5.5 - http://helpx.adobe.com/creative-suite/kb/cs5-5-product-downloads.html

  CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

• Order number Adobe Creative Cloud

  I have to cancel my subscription (annual) compared to the Creative clouds and I need the order number, but I have not found in any location.

  How can I get my order number (request for payment) of Adobe CC? I lost my email of confirmation of this information.

  Thank you.

  Hi elielgvs,

  Welcome to the Forum from Adobe.

  I'm reproducing part of the link: http://helpx.adobe.com/x-productkb/policy-pricing/adobe-stores-online-order-payment-faq.ht ml tab

  How can I find my order number?

  Your order number is included in your order confirmation email. You can also visit theAdobe store for your country, go to your account and click my orders

  Under support you want to cancel the subscription, please see http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html for cancellation.

  Incase you are unable to find the order number, please contact the Adobe Support:http://adobe.ly/yxj0t6.

  It may be useful if you find useful information, please state the position as correct or useful. We value your opinion.

  Kind regards

  Baudier

• I'm frustrated: Adobe my can´t account view serial number and downloads. I can downlooads my orders from order confirmation and Adobe product page! But if my computer goes down - I hab I can restart! Thomas/DK

  I'm frustrated: Adobe my can´t account view serial number and downloads. I can download my orders from order confirmation and Adobe product page! But if my computer goes down - I hab I can restart! Friendly and kind regards Thomas Pedersen, Aalborg, Danmark/DK

  Hello

  Please see find the serial number of your product Adobe quickly

  If you are unable to see your serial number associated with the account, please let us know the error message.

  Kind regards

  Sheena

• I have a number of VIP to order my software. The licency has already been paid. How can I download and install the software.

  I have a number of VIP to order my software. The licency has already been paid. How can I download and install the software?

  Download/install the desktop application, connect and install applications subscription.
  https://helpx.Adobe.com/creative-cloud/help/download-install-app.html

  Creative cloud to desktop
  https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html

  Sign out, sign in | Creative office cloud app
  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

  Help of activation & deactivation
  https://helpx.Adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#a ctivate-how-to's

  Install, update, or uninstall applications
  http://helpx.Adobe.com/creative-cloud/help/install-apps.html

  Install creative Cloud applications
  http://TV.Adobe.com/watch/CS6-creative-cloud-feature-tour-for-video/installing-desktop-app s-of-creative-cloud.

• I can't download the Creative Suite CS ^ from the site. Could not find the disk and I don't see in my orders, although it shows in my products. Download from Adobe site has no button to allow me to download. I have a serial number. How can I download this

  I had a crash of hard drive about a month ago and I'm now trying to reinstall applications, including the standard for CS6. I have a serial number, but there seems to be no way to download. According to the uo order in my account but I can't click on anything to download, because it was not an electronic control. What can I do to download?

  George Gula

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If he continues to not try to use a different browser.

  CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

  You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html

• Recently, I'm subscribed to Acrobat XI after the test expired, but when I went to turn it on I was asked for the serial number. I don't have the order number on the invoice. How can I get the serial number for the trial software that is on my computer?

  Recently, I'm subscribed to Acrobat XI after the test expired, but when I went to turn it on I was asked for the serial number. I don't have the order number on the invoice. How can I get the serial number for the trial software that is on my computer?

  Hi Kenneth,

  Subscription does not have any serial number. Please use your Adobe ID to update the licensed software.

  Kind regards

  Rave

• I can't find my order in the order history, but I have my serial number. How can I download cs6?

  I can't find my order in the order history, but I have my serial number. How can I download cs6?

  Download the trial version and activate it with your serial number

  http://www.Adobe.com/go/trydesignwebpremium

• Hi, I bought acrobat adobe pro ms with order number: 12287735659 but I have not received the download link and the serial numbers of adobe and had this message there is a problem processing your order, please contact our Service team at the 800 448 custom

  Hi, I bought acrobat adobe pro ms with order number: 12287735659 but I have not received the download link and the serial numbers of adobe and had this message there is a problem processing your order, please contact our Service team customer to 800 448 1642 for assistance. my credit card is already loaded, but not received numbers.please series suggest

  Hi Kunal,

  If the problem still persists, can you please contact the support for this issue through https://helpx.adobe.com/support.html#/top_products.

  Please do not hesitate to me message in person if assistance is needed.

  Concerning

  Stéphane

• I bought adobe dc - annual fees - have an order number but no serial number... . How can I get it?

  I bought adobe dc - annual fees - have an order number but no serial number... . How can I get it?

  I am working on mac book pro$

  Creative cloud does not use a serial number and creative cloud subscribers for not having any serial number associated with their programs.  Creative cloud subscribers use their adobe ID to activate their programs.

  Download and install the desktop creative cloud application (after signing with your adobe - the same as that used to pay for your creative cloud subscription ID), https://creative.adobe.com/products/creative-cloud

  Open the office application (a shortcut will be on your desktop) > click applications, and then select the programs you want to install.

  the desktop application gives you access to cs6, cc, cc 2014 and cc apps for 2015.  and probably more in the future.

  If you already have the cc desktop application and you need to update your adobe id, log out and then back to your client application using the adobe id to pay for your subscription in cc: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html