I can't download the driver for my printer. Says Windows print aplications are used, but I've never installed a printer before. Windows 8

My Canon printer driver will not install on my laptop with windows 8. The laptop & printer are brand new, it has never been a printer is installed, but windows says printing applications are used & must be closed to complete the driver installation. The printer manual says it's compatible with windows 8.

Hello

You attach the printer to your computer before you tried to install the drivers of Canon?

If so, win 8 have tried to install his own...

I would say going to devices and printers and looking for a printer on the list...

Right-click on it and select REMOVE...

Pick up your printer from your computer, if it is hung and then try to run the CD to install the printer... Do not set the printer up to this as requested by the installer.

Even if it's supposed to be compatible, it still may be necessary to OPEN the CD instead of run and set the compatibility mode for Win 7 Installer... Usually, this would be a file named SETUP or INSTALL...

Right click on SETUP or INSTALL and select PROPERTIES, then the COMPATIBILITY tab at the top... In the window that opens, check the Compatibility Mode and select Win 7 from the drop-down list.

You can try it without this step first if you want and if it doesn't work, then try setting compatibility...

Be sure to REMOVE the printer from devices and printers whenever you reinstall the software...

My installations failed if I have done this with a Lexmark printer...

Tags: Windows

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