I got a message saying that the RPC server not available. I can't print or download the software for my printer.

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• Want 4500: I get a message saying that the "the printer is not connected.

  I just bought a HP Envy 4500 all in one printer.

  I can't print to it without having to restart it every time.

  I get a message saying that the "the printer is not connected.

  I can access the built-in web server, so I am sure that it is connected.

  It seems that he is going to sleep but cannot be awoken by activity.

  I checked network settings changed and tried to change the Hello Service of priority higher to 9100 (because the default Internet Printing Protocol) seems odd, but makes no difference.

  The State indicates that the power of the wireless signal is 5 - that sounds just because it's six feet from my PC that has a great wireless signal.

  I uninstalled and reinstalled the printer.

  The restart is only viable if the printer is restarted and sent instantly - work if you wait a few minutes (energy saving option is set to 15 minutes and it's inside that) is the same thing - the said printer dialogus "Opening conection printer" and then, almost immediately, "the printer is not connected.

  If I try to scan I get an error-9923

  Hi @jpkeates,

  Welcome to the HP Forums!

  I understand that you can not print with your HP Envy 4500, once he falls asleep on your computer Mac OS X 10.11. I'm happy to help you!

  Please, try the steps in this guide, "printer offline" or "printer not responding" Message (OS X). It is also important to ensure that:

  Make sure that the multicast is supported

  If you use a wireless network, make sure that muticasting is supported and enabled on your router.

  If the new connection is working, you know that the printing problem is tied to the computer.

  If the new connection does not work, then the printer may need to be repaired or printed using a different type of connection.

  Disable IPv6 (network connection)

  Disable IPv6 on the printer to make sure IPv4 is used on your network.

  If your printer has a control panel with display, find the IPv6 settings in the advanced network configuration menu and set it to Off or disabled.

  If your printer does not display, use the built-in web server (EWS) to disable IPv6.

  From a computer on your network, type the IP address of the printer in the field URL of your Internet browser.

  NOTE:

  If the Web page appears empty, try another Internet browser.

  Click on the tab network or network, and then open the section or page corresponding to your type of network - wired or wireless.

  Select enable IPv4 only (or similar).

  Figure: Configuration example IPv4 using an integrated Web server

  

  If this, or one of the posts on this thread, helped you to solve the problem, please click on accept as Solution on the message. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  Hope this guide and help the steps!