I can't find my photos or documents after making a full backup of the system.

Ihad to create a set of rescue disks due to what I think is a type of malicious software. I could not 'start' my PC in any safe mode and had no choice other than to create records and reset to its factory settings. I did this, then loaded the backup of disks, but I can't find anything that was on them, like docs and photos... etc... What gives?

I down loaded "Avira" an anti virus program and when I do a "full system scan" I see on the screen that they are being monitored, but I can't access them I can not find them... They are not on my shortcuts (desk top)... I am the only user and the Administarter, giving... I think I got the virus from the school, or a global game...

Hello

You can check the location of the files when you run the Virus can use Avira.

Method 1:

The problem may occur if the files are hidden.

Check the following steps to display hidden files.

(a) open the right clickink CD/DVD drive on the CD/DVD icon in Windows Explorer.

(b) press the ALT key on the keyboard.

(c) now in the menu bar, select Tools.

(d) click on folder options.

(e) select the second tab view

(f) scroll and select Show hidden files, folders and drives.

(g) click OK.

Method 2:

Download and run a full scan using the Microsoft Safety Scanner.

Microsoft safety scanner

http://www.Microsoft.com/security/scanner/en-us/default.aspx

Note:

The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again

See also:

Tags: Windows

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