I can't get MacBook Pro to start what it is.

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  reset your preferences-

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  Adobe media encoder: https://forums.adobe.com/thread/1713540

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  Muse (mac): https://forums.adobe.com/thread/1246022?tstart=0

  Photoshop: https://forums.adobe.com/thread/375776

  Photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm

  elements of first: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html

  First pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html

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• Can't stop MacBook Pro after upgrade to Mac OS Sierra

  Yesterday I had upgraded my MacBook Pro since OS X El Capitan with macOS Sierra. Unfortunately I can't stop him, I can't even restart. Whenever I have start/stop I get a black screen (no slider) and it remains frozen. I have to hold the power button for a few seconds so that he will stop. I want to avoid cleaning the installation and configuring everything. Does anyone have an idea what causes this problem? I cleaned the cache and reset the NVRAM without effect.

  ... I cleaned the caches

  I recommend that you do not have this, especially with a 'clean' non-Apple utility. All these things can do is cause problems. A SMC reset will remove some files from the system cache: reset the management system (SCM) controller on your Mac. That's all that anyone should ever do.

  Back up your Mac if you have not already done so. Read https://www.apple.com/support/backup/to learn how to do this please. To learn how to use Time Machine read to use Time Machine to back up or restore your Mac.

  Then, shut down your Mac and restart in 'Safe Mode '. To learn how to do it please read: try safe mode if your Mac does not start-up. Compare works your Mac in Mode for how safe it was.

  Then restart normally. If the same problem comes back, please read the section If a problem does not occur in safe mode for actions recommended to Apple.

  Finally, you can temporarily create a new user account and log into this account to determine if the problem also exists when connected to this account. To learn how to read How to test a question to another user on your Mac account. When you are finished troubleshooting, you can remove the temporary user account by following these instructions: macOS Sierra: remove a user or a group. Before you delete, confirm that you have not need of all the files that you have possibly set in this account.

• MacBook pro 2011 - starts greenish screen not

  Hi all

  I wonder what is happening to my macbook pro.

  Product: macbook pro start 2011-2 GHz - 8 GB ram - running os 10.11.4

  symptoms: suddenly stopped last week when I was watching a movie. Note that the fans were noisy given that the weather was warm and the hot computer as well. Now it starts but won't go to the part of connection. It shows a greenish screen with weird block lines. Please see the pictures attached.

  Looks like it could be the graphics card.

  I tried to clear the NVRAM, boot in safe mode and reinstall in wifi, but that did not help

  

  I tried to get an appointment at the apple shop local, but the waiting time is just crazy...

  Thank you for your support.

  Charles

  Use the Installation of Snow Leopard original CD and see if you can access disk utility and run first aid on the HARD drive.

  If you need, ask.

  Ciao.

• MacBook Pro A1278 starts with black or white screen

  Please help, my 13 "Macbook Pro, circa 2011 displays a white screen briefly and make sound boots, then goes to a white screen.  I tried to reset the PRAM a couple of times, no luck, reset SMC strikes did not help.

  Can anyone offer additional troubleshooting steps?

  Thank you.

  Please take each of these steps that you have not already tried it. Some of them are not applicable to your model or your situation. Stop when the problem is resolved.

  To restart a computer is not responding, press and hold the power button for a few seconds until the unit turns off, then release, wait a few seconds and press again briefly.

  Step 1

  The first step to respond to a startup failure is to secure data. If you want to keep the contents of the boot drive and you have not already at least a current backup, you should try to back up now, before we do anything else. It may or may not be possible. If you don't care the data changed since the last backup, you can skip this step.

  There are several ways to back up a Mac that is unable to boot. You need an external hard drive to store backup data.

  a. starting the partition recovery or an hour Local Machine backup volume (button option key at startup). When the OS X Utilities appears, launch disk utility and follow the instructions in this support articleto the title of the "Instructions for the backup on an external hard drive via disk utility". The article refers to the start of a DVD, but the recovery mode procedure is the same. You don't need a DVD if you use OS X 10.7 or higher.

  (b) If step 1 fails due to disk errors, and no other Mac is available, then you may be able to save some of your files by copying them in the Finder. If you already have an external hard drive with OS X installed, the start of it. Otherwise, if you have access to the Internet, follow the instructions on this page to prepare the external hard drive and install OS X on it. You will use the installation program of recovery, rather than download it from the App Store.

  c. If you have access to a Mac, and it work and have both the non-working Mac FireWire ports or stroke, start the Mac non-working in target disk mode. Work Mac to copy the data to another drive. This technique will not work with USB, Ethernet, Wi - Fi or Bluetooth.

  d. If the internal drive of the non-working Mac is replaceable by the user, remove it and climb into a docking station that is pregnant or an external drive. Use another Mac to copy the data.

  Step 2

  If you have booted from an external drive, make sure that the internal boot volume is selected in the pane of the system preferences Startup disk.

  Start in safe mode. Note: If FileVault is enabled in OS X 10.9 or an earlier version, or if a firmware password is defined, or if the boot volume is a software RAID, you can not do this. If you do not see the words "Safe Boot" in the start screen, you did not start in safe mode. Ask for additional instructions.

  Safe mode is much slower to boot and run as normal, and some things don't work at all, including the networks without wire on some Macs.

  The login screen is displayed even if you normally connect automatically. You must know the password for the connection to connect. If you have forgotten the password, you will have to reset it before you begin.

  If the startup progress bar gets stuck for more than a few minutes, or the system stops automatically when the progress bar appears, the boot volume is corrupted and the player is probably defective. In this case, go to step 9. If you have another problem with the player, replace it immediately.

  If you can start and log in in safe mode, empty the trash and then open the window of info on the boot volume ("Macintosh HD", unless you have given it a different name.) Make sure you have at least 9 GB of space available, as shown in the window. If you do not, copy as many files as necessary on another volume (not another folder on the same volume) and delete the originals. Deletion is not complete until you empty the trash again. This, until the space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)

  If the boot process hangs again, the problem is probably caused by third-party software you have installed. Ask for additional instructions.

  Step 3

  If the startup process stops at a gray screen together with a mobile cursor, then the logon dialog box may be active but not visible because of a bug. You may be able to connect by using the arrow keys or the cursor to select the password field and type your password as usual.

  Step 4

  Case of failure of step 3, the boot volume can be complete. If you saw previously implemented guard space drive is low, it is certainly the case. You might be able to start in safe mode , even if you cannot boot normally. Otherwise, boot from an external hard drive, or well technology for step 1b, 1 c or 1 d allows to mount the internal drive and delete some files. According to the documentation from Apple, you need at least 9 GB of free space on the boot (as shown in the Infolog) for normal operation volume.

  Step 5

  If a Mac desktop (without the built-in keyboard) crashes on a gray screen together with a mobile cursor, the keyboard may not be recognized. Hold down the button on the side of a wireless Apple keyboard to make it discoverable. If need be, replace or recharge the batteries. If you use a USB keyboard connected to a hub, connect it to a built-in port.

  Step 6

  Sometimes, a startup failure can be solved by resetting the NVRAM.

  Step 7

  If there is an integrated optical drive, a disk may be stuck in there. Follow these instructions to remove it.

  Step 8

  Press and hold the power button until the unit turns off. Disconnect all devices wired except those needed to start and remove all aftermarket expansion cards. Use another keyboard and/or mouse, if these devices are wired. If you can start now, one of the devices that you disconnected, or a combination of both, the origin of the problem. Discover that it is a process of elimination.

  Step 9

  Launch the utility disk in recovery mode (see step 1). Select the boot volume, and then run the repair disk. If problems are found, repeat until that clear. If disk utility reports that the volume is not repairable, the drive is defective and must be replaced. You can choose to tolerate such malfunction in the reader's life. In this case, delete the volume and restore it from a backup. If the same thing happens again, replace the drive immediately.

  It is one of the rare situations where you must also run repair permissions, ignoring the erroneous warnings, that it can produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.

  Step 10

  If the boot device is an aftermarket SSD, it may have an update and/or a forced "garbage collection". Instructions how to do this with a Crucial SSD of brand have been posted here. Some of these instructions may apply to other brands of SSDS, but you should check with the technical support of the provider.

  Step 11

  Reinstall the OS. If the Mac has upgraded an earlier version of Mac OS X, you need the Apple ID and password used to upgrade.

  Step 12

  Do as in step 11, but this time clear the disk utility boot volume before installing. The system should restart automatically in the installation wizard. Follow the prompts to transfer data from one Time Machine or another backup.

  Step 13

  This step applies only to models that have a battery logic-board ("PRAM"): all of the Mac Pro, MacBook with a removable main battery and a few others (models not updated). A flat battery logic-board may cause a boot failure. In general the failure will be preceded by the loss of the system and boot disk clock settings. Refer to the user manual for replacement instructions. You may need to take the machine to a provider of services to have to replace the battery.

  Step 14

  If you get this far, you probably deal a hardware failure. An appointment of 'Genius' to an Apple Store, or select another authorized service provider.