BlackBerry Smartphones, internet and e-mail connections

Similar Questions

• Problems with access to the blackBerry Smartphone Internet and e-mail?

  Hey everybody

  I just got my curve 8900 yesterday t-mobile, and I wondered why I couldn't access the internet and why I couldn't use my messages. Whenever I would try to resemble something upwards using the internet from my blackberry it woud still say something about the subscription. In addition, for messages there it would not allow me to send stuff only save drafts for her, that's why I used the SMS and MMS text to work around my messages. So PLEASE someone please help me understand this problem!

  Well, it's basically what I said earlier.

  The part of your contract with your operator voice covers some elements:

  • Voice
  • Voicemail
  • SMS/MMS
  • (I'm not sure - T-Mobile can give you the full list)

  The data item for your contract covers other elements:

  • Internet browser
  • E-mail
  • Applications that require internet access
  • (I know - T-Mobile can give you the full list)

  You will only receive what you contract for services. So, if you don't have a data contract with T-Mobile, you won't get these services.

  Contact T-Mobile and find out what your policy covers. If it covers the services to which you do not have access, it must be changed (since you're already paying for it). If it does not cover data and that you want these services, then you must add to your contract (for the $$$ they will charge).

• BlackBerry Smartphones, Facebook and Yahoo mail app

  Hello

  I have a blackberry torch last week and beat me to configure yahoo mail and access the facebook application.  I don't have an option to add the internet e-mail (POP) only one company in my email settings! all ideas welcome?

  I am also struggling to access the Facebook app - when I open it say that my package does not support! I checked with my carrier and everything is ok their end! The Facebook Chat application works very well!  I was previously using a Nokia N8 and all these functions has functioned and my carrier and tarrif have not changed!

  As a user of BB newby, I tried everything I can think of.  I'd appreciate any tips and tricks, so I don't have to sell and go back to my Nokia.

  Thanks in advance

  Claire

  Hi and welcome to the Forums!

  To use FaceBook and the ability to e-mail Push RIM owner, you must have an adequate data of your carrier plan. Data for devices plans non - BB are different from those of BB devices. Carriers BIS (BlackBerry Internet Service) host for their BB users. In general, BIS is not available through generic data plans. Several ships make stop what is needed the Blackberry data plan. Whatever they call it, it is the carrier that delivers BIS users of BB - contact - the for assistance. Once you have a compatible BIS data plan on your BB (fees regardless of your carrier will charge, btw), then you will have personal email added to the e-mail Setup Wizard.

  http://www.BlackBerryFAQ.com/index.php/What_do_I_need_a_Data_Plan_for%3F

  Good luck!

• My iPAD asks me to update to OS 9.3, but the update fails because it says that the iPAD is not connected to the internet and when I connect to my computer iTunes it say my OS is up to date.  Help, please.

  My iPAD asks me to update to OS 9.3, but the update fails because it says that the iPAD is not connected to the internet and when I connect to my computer iTunes it say my OS is up to date.  Help, please.

  I'm surprised to hear that for an iPad 2 that the issue had apparently been set for 2 s. Please see this for more details as I know them. Maybe the servers at your site have not been updated yet for the new version of the iPad 2.  ???

  Apple released the update iOS 9.3 for older devices (air of iPad and previous iPhone, 5 s and previous) due to problems with Activation. See the following for details and possible solutions.

  http://www.IMore.com/Apple-working-iOS-93-fix-older-iPhone-iPad

  https://support.Apple.com/en-us/HT206203

  A new version for the iPad 2 is now available which does not require the activation step. A new version for other devices is not yet available.

• Servers blackBerry Smartphones Blackberry Internet and business not connected

  Hello

  I have a Bold 9900, v7.0.0.585 and Sunday I lost the connection to the Enterprise Server and Blackberry Internet Service. Displaying status is "not connected". I tried removing the battery several times and also tried the SIM card in my old Blackberry phone but get the same question. I did a test of activation of the radio and got

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you contact your mobile provider for formal support... After all, it's their network with which your BB is to have trouble communicating.

  Good luck!

• BlackBerry smartphone how to set up internet and e-mail?

  Hello!

  I recently bought a BB 8300 BES (I guess) and West no way to configure it! All I can do is to activate email business (which I did not), and theres no option of browser or via e-mail (I can not add email accounts)! Is it possible to change to BIS? My ISP gave me all the info I have to configure my device, but I can't find where.

  Thanks a lot for your help!

  If your provider has only a BlackBerry of pay-per-use plan, not a data plan unlimited BlackBerry? When you talked to them how did say you must configure e-mail accounts?

  BES or BIS isn't the software, just the 2 types of plans you can choose from. With BIS, you can configure up to 10 personal email accounts, browse the internet and includes the package data unlimited (generally excluding text messaging). With this plan, your Inbox of your e-mail account synchronizes with a BlackBerry. All data must be synchronized via a wired connection with the Desktop Manager software. The price of this plan is usually about $30 (depending on your operator).

  BES has all of that with the addition of the messaging capability of installation on the device company. If your employer has a BES (BlackBerry Enterprise Server) all data allows to synchronize the BlackBerry wireless. The price of this plan is usually about $ 45 (depends on your operator).

• Problem blackBerry Smartphones with the configuration of the internet and the mail (from France)

  Hey x)

  I just got my Blackberry yesterday (I'm of the France) with Universal Mobile - Bouygues Telecome, package blocked for BlackBerry.

  In this "package", I have SMS/mms, internet and unlimited emails.

  But I can't go to the internet, its does not work and when I'm trying to configure the email option in "advanced option", I don't have any kind of confirmation message.

  I tried the site but I got this error message:

  "Failed to create the account:

  This device BlackBerry (r) is not registered with your wireless service provider.
  Please register for this device and make sure that the URL of the web site current corresponds to
  one provided by your wireless service provider.
  To register:

  1. in the list of applications on your device, click on Options, or click Advanced Options.

  2. click on Advanced Options > host Routing Table.

  3. click on the Menu button, then click on register now.

  If the error persists, contact your wireless service provider. »

  And so, as I said, I've done this manipulation, but I don't have a confirmation when I put "host routing table.

  And in the configuration of the e-mail, I have just the professional thing.

  Can you help me please?

  Hello

  From what you describe, you will have to do exactly what it is say you - contact your service provider. Something is not right with your setup of BIS... and they control it.

  Good luck!

• BlackBerry smartphones "your computer must be connected to the internet to perform this operation" during the synchronization.

  My curve has this error message:

  "your computer must be connected to the internet to perform this operation. Make sure you are able to connect to the internet and try again."

  Worked well with desktop manager 4.6...

  Update 4.7 for explode...

  found an article to fix... regedit and change hklm-software-reasearch in motion-syncronize blackberry\

  change the status from 1 to 0

  has worked well...

  until the 5.0 update...

  now it does not work yet, and this key is no more.

  Of course, there are internet and there are no active firewall or any application that might block this traffic, no proxy settings, routing of questions etc...

  There must be the answer to this question... I know that I'm not the only person having this problem.

  Craig

  Hello

  You only need to connect onve, and then you meet the demand.

  I ran twice and I can't logically explain why it occurs.

  On first installation I finally have the PC connected directly to the cable modem, after disabling the firewall software.

  It took about 6 hours with Kapersky to ensure that he did not get infected. It was a friends DM 4.5

  The second was total frustration with version 4.7. On my network.

  I, like you, have the routers and firewalls in front of the cable router if I had a packet sniffer, it would have been easier to trace.

  I reasoned that the PC and applications like explore and Outlook can access internet with out fail.

  I then followed the gateway IP address for my PC.

  In Windows click on start, then run, then type 'cmd' and press ENTER to open a DOS window.
  -In this window type "ipconfig" and press ENTER.
  -L' display the IP Ethernet the subpattern options, etc..  'Default gateway' is what you need.

  -Copy the IP address of the default gateway.

  Then, I started the Blackberry device manager and open the properties Blackberry icon in the systray.

  I was trying to see if I could find what the Office Manager was trying to access, or at least which way he wanted to.

  I found the Blackberry router configuration tab. Click at the bottom right "activate the bindings defined by the user.

  So basically, you can provide a route to bypass "static route. I entered my gateway address default PC, hit apply and OK.

  I did a cold start system, began the DM and he never moans, simply press on the internet and I couldn't access to the

  synchronization options. It worked without changing the settings of firewall or a router. I deliberately left it in place that that

  Gateway IP worked for another program on my PC. (I have mu PC configuration to device on the home network.

  After constant running for a few weeks, I went and deleted the bypass address. 4.7 installation has yet to miss a

  Beat.

  Well, I broke probably 87 regulations of the FCC, all agreements of the RIM, but it worked for me. !

  If I'm not here tomorrow have a drin for me at the party!

  I just installed the 5.0 Desktop Manager and never had the problem.

  So, basically, it's your call!

  The worst that can happen is it doesn't work and close down more away, the best that happens is that you logged.

  I recommend you do a program of "sniffer". This is the one suggested by Blackberry in the KB article

  (Packet capture tool (for example, Wireshark®))

  Let us know what you think.
  Thank you

  Bifocals

  

• The blackBerry Smartphones "Internet e-mail account" option does not not to the BB Bold 9780

  I have a new BB Bold 9780 bought a month back. I package unlimited BIS and should be able to set up 10 e-mail accounts, I think.

  The problem I have is with the "Internet mail account" option in the accounts of e-mail in Setup. When I click on this option, nothing happens. The option does not meet my click.

  I know I workaround for configuration through some links e-mail account in internet and I have already set up my account gmail via the link. I would, however, have the option to add a new account via my mobile itself.

  I suspect that the problem is due to an incorrect update / failure "Email Setup Application". The version I have is 6.10.0804.1543

  Is it possible to get this updated program? or to get the option "Internet mail account" working in my BB?

  I'm unable to remove the program through the management of applications, as the DELETE option is not present.

  Thanks in advance.

  Concerning

  Damien samba

  Hey sugeshsahadevan,

  To solve your e-mail configuration problem take a look to the workaround that is described in this article: http://btsc.webapps.blackberry.com/btsc/KB26055

  Thank you.

• E-mail blackBerry Smartphones Outlook and BB not wireless sync. The BES.

  Hello

  I recently changed from seven years of Windows Mobile to BB. I am on a BES and the changes I make on the prospects to your desktop or Blackberry (Bold) are not synchronization in both directions. It's frustrating. My COMPUTER helpdesk advised me to "clean up" the BB a couple of times and we did it. Also my manager office of BB is not configured for synchronization as by their advisor who they explain everything is wireless.

  It of frustrating and makes me think how it was easy with Windows mobile. Help, please.

  Thank you.

  Your BES admins should work on the issue of synchronization.

  For the issue of the separate boxes of Messages, see this...

  By default, BES email is made only in posts emails BIS icon/App are placed in their own icons, but they are still contained in the main Messages application. This is how it works by default. It is not redundant - rather, think that Messages like the Tote place, with the BIS independent icons being a filter, traction (from message) to them only messages that relate to them... but if you act on an e-mail (read, delete, etc.) in one, the change will be reflected in the other.

  Your BES Admin can push an E-mail BES icon only to your device. This solution is free, but must be conducted at the level of the BES server and will affect all users on the BES server.

  • KB15003 How to create an icon on the BlackBerry smartphone to BlackBerry Enterprise Server messages

  Or you can get the application to empower BES Inbox. This solution costs (per user), but does not require a change at the server level and affects only a single user.

  • http://www.getempower.com/Empower_BES_MailBox.php

  Neither solution would do anything on Messages - will continue to contain what it contains today. All they will do is activate an additional icon on your home screen that is a filter for your BES emails only. You can hide or move the Messages icon/app out of the way, but beware - there are more that just the emails that arrive in Messages... it will come a day when you have a new message indicator and only by digging through Messages that you will be able to find this message.

  Or, if you have the correct device OS version (I know for sure it works on 5.0.0.32 8 of the storm), the device gives you options for what to display in Messages and you can remove BIS email accounts.

  I hope this helps explain how it all works!

  Good luck!

• BlackBerry Smartphone Internet connection / 3G

  So I just noticed that I have not received emails, and I can't connect to the internet. Under 'Manage connections', I checked all the connections, but under the heading "Services status", Blackberry Internet Service and Blackberry Enterprise Server said no "connected". I have not changed my settings, and the greeting on my phone screen shows the 3G logo. What is going on! (I'm sure it's something simple, so please don't judge me)

  Looks like a clitch any. Have you tried to turn it off, try a battery while its engine pull on?

  Definitely try the latter.

  I have a question to my friends, I can't connect to the wifi, but his son has the same BB and has no problem.

• BlackBerry smartphones < my blackberry lost day and time when connect you the bb to computer!

  Hi, my lost bb day and time when connect bb to the computer, the change time bb and another area, it is normal?

  My phone says dealer "it's normal in this smart phone" is really true?

• Combining blackBerry Smartphones personal and work e-mail

  Hello

  We have a user who has activated a personal e-mail account and also activated on BES. Both work by e-mail and personal mail is received in the Inbox. Is it possible to split these?

  Thank you

  The user must request of Inbox of Empower BES that will divide the BES email in a separate folder.

  http://www.getempower.com/Empower_BES_MailBox.php

• Browser blackBerry Smartphones bing says no network connection. Help, please!

  I just updated my 8530, and now when I open my browser bing, he said: no network connection, but I have all networks enabled and I'm typing this from my blackberry on verizon service, what can I do to fix my phone, can I recharge the old software? Please help me!

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) return Service books (pre-BB10 only devices)

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry Smartphones adding pop3 e-mail is not an option?

  I just bought a new 8310 on eBay because my last one had fallen into the water and wound up being cheaper for me. The phone is new (as far as I can tell) and shows no sigs usage, at all. I'm having a problem well and hope someone could me the tsar in the right direction. I can't add any email accounts other them those a blackberry server. I remember that my last blackberry offered three options under Configuration of E-mail:

  1. I want to use a professional email with a Blackberry server account
  2. I want the configuration of e-mail skp
  3. I want to add a... (I don't remember the exact phrase, but this was a non-blackberry/pop3 e-mail accounts)

  The third option does not exist for me, on this phone. I am able to connect to the internet and make calls but I can't get emails.

  Any help would be greatly appreciated.

  I wanted to share the resolution to my problem with everyone. I do not call AT & T and let them know that I had phones. Once I have read the info on my phone and reset it, I could add my e-mail address. I am that mark it as resolved.

  -Joe