I can't locate the Adobe Elements seerial number I am trying to install that I just bought

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• How can I disable the first elements adobe from my computer crashed

  How can I disable the first elements adobe from my computer crashed

  Hi Franks,

  This probably should have been posted in the Premiere Elements forum, as this forum is a place of social discussion.

  However, you can simply install Premiere Elements of the new computer and activate it. If not, then you will need to contact Adobe customer service and use the 'chat' option - they will help reset your activation:

  Contact the customer service

  I hope this helps!

  Mike

• Ho I convert my catalog of items 5 to 13 items that I just bought.  I took one of the tutorials and I converted my catalog of 5 elements in a file 'pse.13db '.  How can I get 13 elements to recognize this converted file?  When I open it Ca 13 items

  Ho I convert my catalog of items 5 to 13 items that I just bought.  I took one of the tutorials and I converted my catalog of 5 elements in a file 'pse.13db '.  How can I get 13 elements to recognize this converted file?  When I open elements 13 Catalog Manager and navigate to the correct location, it does not show the file.  Help!  Thank you

  Hi bumps and Spooley,.

  Would it be possible for us to have a look at the file catalog.pse13db from your machine?

  If the file size is not too large, please feel free to send me by email @ [email protected]. If it is too big, I'll share with you a Dropbox folder where you can download the same.

  Thank you

  Catherine

• I have just downloaded/subscriber to photoshop and paid the annual fee.  Following purchase, my very first time to load the Client creative Cloud, the app closed and will not reopen.  I can't locate the original location of the purchase binding, so now I'

  I have just downloaded/subscriber to photoshop and paid the annual fee.  Following purchase, my very first time to load the Client creative Cloud, the app closed and will not reopen.  I can't locate the original location of the purchase link, so now that I'm just try the 'free download' option.  Still crashes the Client Creative.  I upgraded to Yosemite.  Same thing.  There, anyone have a suggestion for me?  Thanks in advance.  Frustrated and at $119.

  Login on Adobe.com with your user ID and the password manage you account to see if your subscription is here. If it's usr Adobe cleaner for the installation of the creative Cloud Desktop application.  It allows to download, install and enable you to creative cloud applications.

  The Adobe Creative Cloud Cleaner tool allows to solve installation problems

  Download Adobe Creative cloud apps | Free trial of Adobe CC

• I can't locate the folder document and setting on the C drive of my computer where it is...

  I can't locate the folder document and setting on the C drive of my computer where it is...

  In Windows XP, you should be able to see by opening my computer and clicking on the C: drive.  What do you see if you are doing this? Boulder computer Maven
  Most Microsoft Valuable Professional

• JAVA instructions tell me to locate my Autoexec.bat file to edit and add a file name path. I can't locate the file

  Original title: JAVA

  I am a beginner of JAVA.  Instructions to tell me my Autoexec.bat file to modify and add a file name path.  I can't locate the Autoexec.bat file.  I tried to locate using C:\windows\program files.  This .bat file hidden or located somewhere else where?

  Hello

  Autoexec.bat was used to BACK depending on version of Windows (95,98 and ME).

  1. What exactly are you trying to do?
  2. Indicates which statement allows you to edit?

  I suggest you to give us more information about the issue, so that we can help you better.

• How can I locate the server info and start it I can send documents

  I can't send or send my 'file documents' file incorrect server. How can I locate the server info and start it I can send documents

  I have a problem, find out who is my server and then set this info in my PC so that I can send or send my files that are in my Document folders

  http://www.SimpleHelp.NET/2007/02/07/a-beginners-guide-to-setting-up-Windows-Mail/

  Link above has an easy to follow Guide to set up Windows Mail.

  Contact your ISP (Internet Service Provider).

  They offer your broad band/Dial-up connection.

  Ask them to:

  username
  password for your service account to wide band/Dial-Up with them

  Server of incoming POP3 mail
  outgoing mail SMTP server

  The above information is required to set up Windows Mail.

  ISPS are usually happy to help you set up your email account.

  See you soon.

  Mick Murphy - Microsoft partner

• I can't locate the contents of what was in the folder 'my documents '.

  I recently upgraded to vista XP, I can't locate the contents of what was in the folder 'My documents' anywhere. When these files is passed or they deleted in the upgrade?

  In the Security tab, add you in its own right. Go to advanced and control who has access.  Add yourself (if not there) and delete all others.  Then come back and go to the tab of property and take over the case.  Here are a few tips and information on permissions and provides which may help.  But take courage - it seems that we have to fear that found the lack of file and it should be as a matter of time before we can access despite the problems affecting permisions them.  You will have to perhaps give you all the rights and take in hand the folder of the user himself access - but let's see if it works this easier way first (or if it does not, we invite you to try to change the property on the users folder and the permissions, even if she is used to.  In this case, do remove other USERS from the permissions section.

  To view your permissions, right-click on the file/folder, click Properties, and check the Security tab.  Check the permissions you have by clicking on your user name (or group of users).  Here are the types of permissions, you may have: http://windows.microsoft.com/en-US/windows-vista/What-are-permissions.  You must be an administrator or owner to change the permissions (and sometimes, being an administrator or even an owner is not sufficient - there are ways to block access (even if a smart administrator knows these ways and can move them - but usually should not because they did not have access, usually for a very good reason).)  Here's how to change the permissions of folder under Vista: http://www.online-tech-tips.com/windows-vista/set-file-folder-permissions-vista/.  To add take and the issuance of right of permissions and ownership in the right click menu (which will make it faster to get once it is configured), see the following article: http://www.mydigitallife.info/2009/05/21/take-and-grant-full-control-permissions-and-ownership-in-windows-7-or-vista-right-click-menu/.

  To resolve this problem with folders, appropriating the files or the drive (as an administrator) and give you all the rights.  Right-click on the folder/drive, click Properties, click the Security tab and click on advanced and then click the owner tab.  Click on edit, and then click the name of the person you want to give to the property (you may need to add if it is not there--or maybe yourself). If you want that it applies to subfolders and files in this folder/drive, then check the box to replace the owner of subcontainers and objects, and click OK.  Back and now there is a new owner for files and folders/player who can change the required permissions.  You can change now switched to read-only (even if the main folder indicates that they are always read-only - you can access yourself as the owner).  You can keep them in read-only to other users, customers and administrators even (although they can support themselves and access, if they wish, and it is really not that you can do to stop it except protect the file with a password by using a 3rd party product.)  Here is more information on the ownership of a file or a folder: http://www.vistax64.com/tutorials/67717-take-ownership-file.html.  To add take ownership in the menu of the right click (which will make it faster to get once it is configured), see the following article: http://www.howtogeek.com/howto/windows-vista/add-take-ownership-to-explorer-right-click-menu-in-vista/.

  Good luck and I hope this helps!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• I just bought Adobe Acrobat Pro DC, and I can not find the 24-digit serial number. I can only find 2 codes to 19 different figures, but it will not accept them in the redemption of the student? Where can I find the codes?

  I just bought Adobe Acrobat Pro DC, and I can not find the 24-digit serial number. I can only find 2 codes to 19 different figures, but it will not accept them in the redemption of the student? Where can I find the code?

  Hi dobbynation,

  Please see this KB doc for help: redemption code help

  Let us know if you need help.

  Kind regards.

  Meenakshi

• How can I get the adobe Creative Cloud ENT 1.0 for Windows 10 Installer?

  How can I get the adobe Creative Cloud ENT 1.0 for Windows 10 installation program?, is - if compatible win 10 Pro?

  I don't understand if you're talking about the creative cloud Packer, which is used to create deployment packages or the creative Cloud Desktop Application that is used to install and update applications on office services and access.

  Creating cloud packer is available from the deployment Enterprise Dashboard, site Licensing tab or the creative teams of cloud portal.

  The creative Cloud Desktop Application can be downloaded to desktop applications Adobe Creative Cloud | Adobe Creative Cloud

  Both are compatible with Windows 10.

• How can I contact Adobe to request Adobe Acrobat 9 Extended license? I have the Bill, but I can't find the installer, nor serial number

  Hello, how can you contact Adobe to request Adobe Acrobat 9 Extended license? I have the Bill, but I can't find the installer, nor serial number

  [personal information... [Mod - https://forums.adobe.com/docs/DOC-3731]

  [This is an open forum, not the Adobe support, please do not post personal information]

  Hi Virgina97724206,

  If you are unable to retrieve your serial number and the installer through the links provided by John, you can contact customer service via chat. Cat representatives are unable to technical troubleshooting for older software like Acrobat 9, but they can get your serial number or answer questions about licensing.

  Best,

  Del

• I created an adobe account and I am currently trying to install creative cloud to be able to try the trial version of photoshop and lightroom, however I can get insofar as the process of checking e-mail and adobe is sending the e-mail to my nephews one em

  I created an adobe account and I am currently trying to install creative cloud in order to try the trial version of photoshop and lightroom, but I can't get insofar as the process of checking e-mail and adobe is sending the e-mail to my email from hotmail to nephews who is not associated with this account.  He used my iMac in November but I only created this adobe account this week.  His e-mail address is not linked to this account anyway... help.  I really need to try out photoshop and lightroom and do not want to buy the monthly where the same problems occurs.  Thanks in advance.

  > He used my iMac in November

  What you need to do is to get him to sign with the cloud on your computer, uninstall and clean all Adobe, then login with your account

  Disconnect the TWO accounts... Uninstall... to run vacuuming...

  -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

  -using the vacuuming after uninstalling and before reinstalling is often necessary

  -https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  -Restart your computer... Sign in to YOUR account... Reinstall

• Since Sunday, I can't download the adobe reader software. Stop the server. Answers?

  Since Sunday, I can't download the adobe reader software. Stop the server. Answers?

  Adobe Acrobat Reader DC Instalacao para todas as paid

  ""ERR_CONNECTION_TIMED_OUT " "

  At the end.

  The problem was the internet provider.

  Thank you.

• HOW CAN I PREVENT THE ADOBE BEING THE SYSTEM THAT RECORDS MY DOCUMENTS?

  HOW CAN I PREVENT THE ADOBE BEING THE SYSTEM THAT RECORDS MY DOCUMENTS?

  You must associate the file with MS Word .doc extension.

  How to change file Associations in Windows | eHow

• Unable to connect to creative cloud but can connect to the adobe site... Please help

  Unable to connect to creative cloud but can connect to the adobe site... Please help

  already done. without success. now chat with adobe helpdesk. Thank you