I can't open attachments to emails.

I can't open attachments to emails.   I get the message "Required registry information is missing and this application cannot run.  Please return to the settings and correct the problem.  The program to open the attachments is broken and needs to be uninstalled and reinstalled.   I don't have any idea how to solve this problem.

The error message says that MS Word is not correctly installed and you need to remove a reinstall it. You have MS Word on your computer? If this isn't the case, get this viewer.

Word Viewer
http://www.Microsoft.com/downloads/details.aspx?FamilyId=3657CE88-7CFA-457A-9AEC-F4F827F20CAC&displaylang=en

If you do not have Word, you can try this, but if no joy, you may need to remove and reinstall Word.

Create a file association.

1. download and save the attachment to the office.
2. right click on the saved file.
3. Select: Open with on the shortcut menu.
4. click on: choose [default] program.
5. Select: Microsoft Word.
6. check: always use the selected program to open this type of file.
7. click on OK.

Specific assistance from MS Word, there is a forum of Word found here.

The Applications Microsoft Office forums
http://answers.Microsoft.com/en-us/Office

Tags: Windows

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