I can't play cities xl and don't know why
So, I've already installed the game and created an account on the site, but it did not appear the icon on the desktop or in the start menu! and when I try to run it it says: "a new version of cities XL has been downloaded. Click on install to continue. ». I clicked it and it appeared a box showing information "your version of cities XL is up to date: 1.1.0.457.
What it means? Can you help me solve this problem?
Hi Botto,
Do you have any firewall installed on your computer or third-party security software?
If you have firewall or third-party security software I suggest to temporarily disable the security software and firewall on the computer and try to access the game. If you are able to access the game, you can contact the manufacturer of security software and check if you need to change the settings. Later, re - activate the firewall and security software.
If the problem persists, go to the link below to find more information on play the game cities XL and contact the support team for Cities XL. http://www2.citiesxl.com/index.php?option=com_flexicontent&view=items&CID=40%253Asupport&ID=297%253Atechnical-information&Itemid=76&lang=en
I hope this helps. Let us know the results.
Thank you and best regards,
Srinivas R Microsoft support.
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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