I can't reinstall Adobe Application Manager (AAM)

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• Could not update to 11.0.15 because "Adobe application manager is running." I can't find Adobe Application Manager on my computer to close.  What gives?

  Could not update to 11.0.15 because "Adobe application manager is running." I can't find Adobe Application Manager on my computer to close.  What gives?

  Hi michaell67763173,

  Which operating system you are using?

  > Restart your computer and then try to update again.

  Or

  Mac: Adobe all force them to leave the activity monitor processes (for example Adobe application manager, sync Core, Desktop Services, broker CIB Adobe Adobe, Adobe Crash demon etc..)

  Windows: Force quit Adobe all processes from the Task Manager (for example Adobe application manager, sync Core, Office Services, Adobe, broker IPC from Adobe, Adobe Crash demon etc..)

  Let us know if that helps.

• Can I reinstall my application manager? My computer can't seem to pull up.

  I tried to copy my Adobe Application Manager on a hard disk to speed up my computer and now I can't access the Manager at all. Whenever I try to pull up, he asks if I want to reinstall the system. How can I get that back to normal where I can access all the programs?

  amazing what mac owners can sometimes do successfully. It's a disaster guaranteed with windows.

  Anway, move back where it came from.

• can't run adobe application manager

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  I don't really know what is happening here except pass the buck. I asked about a different question months ago and never received any response. Now, I have problem with Revel as does the entore would be and accidentally stumble on your answer to this question. As I followed the links to help directly from Revel help, I ask you for help. Send you it to the discussion of Revel. If I could find that I would not have asked your help. And if Revel was useful, Revel help files don't would not have directed me to you. So I can't go tro Revel help because I will be sent to you and I can't find the discussion of revel you sent my question, I'm in a catch-22 here. I don't know if it's intentional or not, but it is compatible with all my other research assistance, such as Photoshop and elements. My questions are never an answer help local pages with program itself can be found on the adobe site and after days looking for something similar to the problem, adobe managed to wear down me and I give up and get rid of the program.  Never once, I was able to only use items 11 due to installation and interfaqce problems wuth no response.  I rarely use Photoshop because despite what is said how easy it is to accomplish complex tasks, I found that there is nothing in Photoshop which cannot be done without all the fuss that allows to program and cheaper also. The only reason why I learned so much about what can do other programs is extra volume, I had delays and refusals of help from Adobe. If you have the time could you please tell me how to find discussions of revel or where ever is that my question has finished?

  Thank you very much.

• How to make date/reinstall Adobe Application Manager?

  I have the Photoshop CS6 program and I went to download the free trial version, and the Application Manager opens, finished the download, to finish with a pop - up box saying that "Adobe Application Manager cannot install". There was also a message that came up to the top that says "Adobe Application Manager is damaged and must be reinstalled." Don't know what to do here, someone help me please?

  Hi Cdawg100,

  Welcome to the community!

  If please update Adobe Application Manager manually from the adobe Web site and restart the machine. Try to install again after that.

  Links to download the application manager are:

  Windows : http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773

  Mac : http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774

  Thank you!

  Ankit

• How can I reinstall the Application Manager?

  I got an error message saying that he was corrupt.

  Download and install Adobe Application Manager installer from the link below.

  Windows: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773

  Mac: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774

• How can I get Adobe Application Manager to start (again)?

  Hello!

  Application Adobe Manager just told me that there are updates available for Cs5.

  I pressed the update, but has noticed that Photoshop and Bridge were running, so I stopped the installation to exit programs.

  
  I stopped the installation when you are supposed to do to get your password for the computer, then Adobe Application Manager chrashed.

  I restarted the computer, but the update wouldn't automatically start again.

  Is it possible to start Adobe application Manager manually? I want my updates, haha.

  Thank you!

  (Oh, and I'm on a Mac!)

  Hello

  This forum is linked to questions about the application "Adobe Community Help". For CS5 queries, post your query on the Creative Suite Macintosh forum.

  ~ Sandeep

• How can I uninstall Adobe Application Manager?

  Hello

  My Manager (AAM) Adobe Application crashes so I can't download programs or updates of my creative cloud... I talked to Adobe on the phone, and they told me to uninstall my AAM and then reinstall it. But how do I do this?

  Hope someone can help out me.

  Best regards

  gbl11

  Hi gbl11,

  Please try these steps and remove OOBE folder of the below locations

  MAC: -.

  Please navigate these GB file - Go to the folder and type

  ~/Library/application support/Adobe

  / Library/Application Support/Adobe

  Windows: -.

  C:\Program Files (x 86) \Common Files\Adobe

  C:\Users\(your user acount Name) \AppData\Local\Adobe

  Once you these steps please download latest version of MAO from this location.

  http://www.Adobe.com/support/downloads/thankyou.jsp?ftpID=4773&FILEID=4437

  Please let me if it works for you or not.

  Kind regards

  Abhijit

• Photoshop has crashed - can't uninstall Adobe Application manager opens either - Please HELP!

  My photoshop broke down. I have the costume design standard-paid for the license, 2 years ago. InDesign and Illustrator work without problem. I took my Mac at the apple store to see if it was to do with their update and it was not. They advised me to contact adobe and its impossible!  I read on the forums to update Java that I did and it always helps docent. Now, I'm trying to uninstall the application and the Setup program will not work - cannot use the adobe Manager yet. The error message is the following:

  Process: Adobe Photoshop CS6 [401]

  Path: / Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6

  ID: com.adobe.Photoshop

  Version:?

  Code type: X 86-64 (Native)

  Parent process:? [1]

  Responsible for: Adobe Photoshop CS6 [401]

  User ID: 501

  Date/time: 2015-02-05 + 0000 09:51:54.515

  OS version: Mac OS X 10.10.2 (14C109)

  Report Version: 11

  Anonymous UUID: EA1D0E4A-3CF8-8A05-1534-23A3AE6FEC43

  Time since started awake: 1800 seconds

  Crashed thread: 0

  Exception type: EXC_BREAKPOINT (SIGTRAP)

  Exception codes: 0 x 0000000000000002, 0 x 0000000000000000

  Request for clarification:

  dyld: launch, loading of the dependent libraries

  Dyld error message:

  Library not loaded: @executable_path /... /Frameworks/AdobeOwl.Framework/versions/A/AdobeOwl

  Referenced from: / Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6

  Reason: no suitable image found.  Found:

  / Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/... / Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl: unknown file type, first eight bytes: 0 x 00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

  / Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/... / Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl: unknown file type, first eight bytes: 0 x 00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

  Binary images:

  0x7fff65497000 - 0x7fff654cd837 dyld (353.2.1) < 65DCCB06-339C-3E25-9702-600A28291D0E >/usr/lib/dyld

  0x7fff8e2f0000 - 0x7fff8e4a0ff7 com.apple.QuartzCore /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore < 72A78C43-30DF-3748-9015-4B28119DB27B > (1.10 - 361.15)

  0x7fff90a0b000 - 0x7fff90c73ff3 com.apple.security (7.0 - 57031.10.10) /System/Library/Frameworks/Security.framework/Versions/A/Security < 79C37E73-271B-3BEF-A96E-CDB83FF12CF0 >

  0x7fff912b4000 - 0x7fff91dfeff7 com.apple.AppKit /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit < 44EF7DEB-3072-3515-9F34-2857D557E828 > (6, 9 - 1344.72)

  0x7fff92ba2000 - 0x7fff92bb0ff7 com.apple.opengl (11.1.1 - 11.1.1) < F79F5FFF-372E-329E-81FB-EE9BD6A2A7A7 > /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

  0x7fff92c16000 - 0x7fff92facfff com.apple.CoreFoundation (6: 9-1152) < CBD1591C-405E-376E-87E9-B264610EBF49 > /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

  0x7fff939f1000 - 0x7fff93a3dff7 libcups.2.dylib (408) < 9CECCDE3-51D7-3028-830C-F58BD36E3317 > /usr/lib/libcups.2.dylib

  0x7fff959cf000 - 0x7fff95cfdfff com.apple.Foundation /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation < E3746EDD-DFB1-3ECB-88ED-A91AC0EF3AAA > (6, 9 - 1152.14)

  0x7fff95e72000 - 0x7fff95ee4ff7 com.apple.framework.IOKit (2.0.2 - 1050.10.8) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit < FDFB1FBE-6A0E-3D63-828C-CD53500FCB0F >

  0x7fff97d91000 - 0x7fff97d91fff com.apple.Carbon /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon < 0DF27AD6-ED64-34D7-825D-65297D276652 > (154 to 157)

  Model: MacBookPro9, 1, MBP91.00D3.B08 of BootROM, 4 processors, Intel Core i7, 2.3 GHz, 4 GB, MSC 2.1f175

  Graphics card: Intel Graphics HD 4000, 4000, Intel HD graphics card integrated

  Graphics card: NVIDIA GeForce GT 650 M, NVIDIA GeForce GT 650 M, PCIe, 512 MB

  Memory module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80CE, 0x4D34373142353737334448302D434B302020

  Memory module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80CE, 0x4D34373142353737334448302D434B302020

  Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.15.159.13.12)

  Bluetooth: Version 4.3.2f6 15235, 3 services, 19 aircraft, 1 incoming serial ports

  Network service: Wi - Fi, AirPort, en1

  Serial ATA Device: ST500LM012 HN-M500MBB, 500,11 GB

  Serial ATA Device: HL-DT-ST DVD - RW GS31N

  USB device: Hub

  USB device: FaceTime HD camera (built-in)

  USB device: Hub

  USB device: Hub

  USB device: Apple keyboard / Trackpad

  USB Device: IR receiver

  USB device: Hub BRCM20702

  USB Device: USB Bluetooth host controller

  Bus crush: MacBook Pro, Apple Inc., 25.1

  Try reinstalling on the existing installation. Download adobe CC 2014 Direct links: creative Cloud 2014 Release. ProDesignTools

• Adobe Application Manager (AAM) does not load

  Cannot install apps - AAM does not - using Mac running 10.9.3

  

  WHITE cloud screen http://forums.adobe.com/message/5484303 can help

  - and step by step http://forums.adobe.com/thread/1440508?tstart=0

  - and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

  And some 10.9.3 links

  -Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922

  -more than Mac 10.9.3 https://forums.adobe.com/thread/1491469

• How can I close Adobe Application Manager so CC update?

  I use Windows 10 and I opened the Task Manager and has completed the task, then stopped and restarted InDesign, but I always get the message in the first image below. Also is there some process that I need at the end? The second image below shows all Adobe processes are running (at least all those that begin with "Adobe").

  Thank you.

  ~ Valerie

  

  Hi kyriosity.

  > Try to close all running instances of Adobe in the Task Manager.

  > Re-open the app office creative cloud and try to update.

  If it still does not work, restart your computer and try again.

  Let us know if this will help.

• Adobe Application Manager (AAM) behaves badly

  Two questions...

  (1) recently, trying to open the AAM opens application cloud creative instead, which does not appear in the list of my apps CS6, nor any means of updating them.

  (2) when I am able to access the AAM (e.g. through automatic updates), the software update seems to stop before the end - i.e. it hangs on a certain percentage.

  Help?

  I found that I am able to manually access the AAM press 'updated... "in app CS6. So answer question 1 a little, question 2 currently not (although the problem happens only sometimes).

• "Adobe Application Manager unexpectedly.

  I paid my $9.99. Every time I have try and download CC Photoshop or Lightroom. I get this message "Adobe Application Manager in unexpected ways." What I am doing wrong?

  Hi barbarakaye1,

  Welcome to the community!

  Looks like it's corrupted. We may need to install Adobe Creative cloud, lets try the procedure below:

  • Download and install the Creative Suite from Adobe cleaner tool: http://www.adobe.com/support/contact/cscleanertool.html
  • Extract and run.
  • Select "e" for English.
  • Press on 'Y' for Yes if requested.
  • Select Option 3 to creative cloud.
  • Then select Option 1 for Creative Cloud Installer.
  • Rename the OOBE, OOBE folder to:

  Mac: MAC HD/Library/Application Support/Adobe Win: C:\Program Files (x 86) \Common Files\Adobe\

  • Also, if there is a process running named 'AAM Update Notifier' or 'AAM recording notify ". Kill these processes and try to reinstall Adobe Application Manager and check.
  • Download and install the latest version here: https://creative.adobe.com/products/creative-cloud

  -Pierre

• Adobe Application Manager installed 20/05/2013 without Permission

  Of course, there are other threads on Adobe Application Manager (AAM) and many unhappy customers.  Yet the saga continues?

  My apologies if this question seems redundant to you, but reading through the existing threads I find conflicting messages, the lack of information as to why the MAA is necessary and some apparent problems after using the cleaning tool Creative Suite to remove "Installer of creative cloud".  I'm not looking forward to my PC having problems.  So I'd be thankful some answers straight forward please, so I am well informed and can make the right decision for me!

  My o/s; Win 7 64 bit Home Premium

  Adobe products installed:

  Adobe Acrobat 9 Standard (installed Sept 2008)

  Photoshop Elements (installed in January 2013) 11

  First items 11 (installed in January 2013)

  Adobe Flash Player 11

  That's all I need and I didn't ask for all applications of "creative cloud." nor do I intend to do.  So why after all this time Adobe installed on my PC AAM - may 2013 (I see messages about this back in 2012)? I received updates very well.  Has been notified of new updates this week, normally accept (nothing noting something extra) and low and behold there is a new "Adobe Application Manager" program, which took forever to launch after the fact only to eventually introduce a login screen.  God knows what he was doing in the background... and it better NOT have been installing the evaluation version!

  I spoke with a representative of Adobe C/S.  He told me that this is how Adobe has chosen to distribute the updates now and in the future.  Despite my distress and the desire to uninstall it, he took the trouble to introduce me to the cleaning tool until I mentioned to see it here in the forums.  Then he pretty much abandoned my concerns with nothing else to do for me.  Who does Adobe think of their customers?

  My Questions:

  (1) is AAM required to receive updates that I used to receive for the applications that I installed?

  (2) not "Creative Suite Cleaner tool" completely uninstall "Adobe Application Manager" by choosing "Creative Cloud Installer"?

  (3) Will Adobe sneak this MAO on my PC again during future updates after installation?

  (4) my Adobe apps is regarded as 'CC' applications uninstall before removing the "Creative Cloud Installer?

  lack of information as to why the MAA is necessary

  This is the program that adobe uses to give users their updates/upgrades of our days. It is therefore very important to have this working properly.

  I received updates very well.  Has been notified of new updates this week, normally accept (nothing noting something extra) and low and behold there is a new "Adobe Application Manager" program, which took forever to launch after the fact only to eventually introduce a login screen.  God knows what he was doing in the background... and it better NOT have been installing the evaluation version!

  You need the Application Manager, you can't get around it (as I know). And no, new trial software does NOT automatically get installed. Adobe has not yet addressed this bass. (But they can if they want... parts just reading the EULA)

  11.4 the software may automatically download and install updates from Adobe. These updates are designed to improve and develop the Services and may take the form of bug fixes, enhanced functions, new software modules and completely new versions. As part of your use of the Services, you agree to receive such updates (and permit Adobe to deliver to you, with or without your consent).

  Your questions:

  (1) Yes, very necessary. Do NOT uninstall it.

  (2) no idea. But I recommend to use it.

  (3) Yes, because this is the app that will update all your programs when there are updates available.

  (4) I'm not quite sure what you mean. But if you have not done anything yet, you should be fine as is. Don't worry the MAO.

• Adobe Application Manager Me only allows you to download selected programs

  Hi all

  I just downloaded the application manager, and it runs great. However, more than half of the programs/applications 'Up to date' in a reading text greyed and are installable. The programs that read 'Install' in blue, clickable text download and run properly after download. See photo for refrence. Thanks in advance for any help!

  Best,

  Brandon

  

  Sorry for the delay of HaynesBM.  Our forums are very busy today with the recent announcement of creative cloud.

  Can you please check that you do not have available installers always listed in the Applications/Utilities/Adobe Installers folder?

  Also to reinstall Adobe Application Manager it will be downloaded and ask to install when you click on the download button for applications which can be found at https://creative.adobe.com/.  Alterantely you can download the Mac OS of Adobe Application Manager version from the link available in the #3 message.