I can't remove my microsoft bluetooth mouse!

Bluetooth mouse does not connect with windows and I can't remove my microsoft bluetooth mouse!  He used to work and connect, but I think that I pushed the reset button on the mouse or something and it connects more, but the unit rest rest under devices bluetooth for windows does not detect a new device, when I try to Resync.

I use Windows 7 64-bit.  I don't have an option to remove when right-clicking on the device under devices (which it is).  I tried control bluetooth in the Device Manager.  I tried to uninstall the drivers under device properties.
I do not know how to remove the mouse under devices and get the mice to be connected and working with the system once more.
Thank you very much for the help! It is much appreciated!

Hi Mustang,

Thanks for the update on the issue. I understand the frustration when something does not work very well.
However, the update for the drivers are optional updates and drivers are provided by the manufacturer. As it was working fine before the update, you can try to do a system restore and restore settings and software to a previous date.

See the section restore your PC to a previous point in time, in the following link:

http://Windows.Microsoft.com/en-us/Windows-8/restore-refresh-reset-PC

System restore warning: when you use the system restore to restore the computer to a previous state, the programs and updates that you have installed are removed.

Hope this information was useful.

Tags: Windows

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