I bought a new Microsoft bluetooth mouse. I can't get my computer to open the order of blue tooth of his running. There is no CD or usb plug. IM totally lost on the installation procedure.
I went by the commands activate bluetooth on my desktop, laptop and the system stalls before it comes to activate or disable the command.
Hi Comp-pro,
You can read the following article and try the steps to activate Bluetooth Support services, and then try to turn on blue tooth devices.
Connect a Bluetooth device that are neither require a TRANSCEIVER
http://support.Microsoft.com/kb/952818
You can also visit the following links:
Try the fixit for common issues of material mentioned in the link below and check if it helps.
http://support.Microsoft.com/GP/hardware_device_problems
http://Windows.Microsoft.com/en-us/Windows-Vista/set-up-a-Bluetooth-enabled-device
Hope this information is useful.
Boumediene. K.
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
Similar Questions
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trying to activate a new Microsoft Bluetooth Mouse 5000 to my Toshiba laptop.
The new mouse blinks green & red, however, the laptop is not recognize bluetooth mouse. Ran Microsoft fix the software, however, it has not solved the problem.
Hello
Mouse sounds like it could be defective and if so check with the vendor for a replacement.
Also check with Toshiba support, their books online and the drivers and their forums
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http://laptopforums.Toshiba.com/Toshiba - Contacts
http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/navShell.jsp?CF=su_contactToshiba - drivers - access your model
http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp?NAV=downloadToshiba - Support
http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp=====================================
If supported these could help.
Hardware devices not detected or does not work - a Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsThe problems with Bluetooth devices
http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-Bluetooth-enabled-devicesSet up a Bluetooth compatible device
http://Windows.Microsoft.com/en-us/Windows-Vista/set-up-a-Bluetooth-enabled-deviceThe problems with Bluetooth devices
http://207.46.197.98/Windows/en-in/help/11a74104-645D-40D4-b933-bde5d15537bb1033.mspxHow to set up a Bluetooth connection
http://www.vista4beginners.com/how-to-setup-a-Bluetooth-connectionThe Bluetooth item in Control Panel on a Windows Vista SP2 computer does not
as expected when you click on the element - for Windows 7 this check manually
http://support.Microsoft.com/kb/960531/en-usIf you need drivers try the support site for the manufacturer of your system and/or the site of the manufacturer of the real device.
BluetoothView is a small utility that runs in the background and monitor the activity of Bluetooth technology
devices around you. For each detected Bluetooth device, it displays the following information:
The device name, address Bluetooth, Major Device Type, minor device Type, first detection time,
Last detection time and more. BluetoothView can also warn when a new Bluetooth device
is detected, by displaying a balloon in your bar tasks or playing a little beep. -FREE
http://www.NirSoft.NET/utils/bluetooth_viewer.htmlBluetoothCL is a small console application that transforms all differential of bluetooth devices detected in
the standard output. For each Bluetooth device, the following information is displayed: MAC
Address, name, Major Device Type, minor device Type and possibly the name of the company of
the device (if the external file of MAC addresses - oui.txt is provided) - FREE
http://www.NirSoft.NET/utils/bluetoothcl.html---------------------------------------------------------------------
Add a Bluetooth device to your computer
http://Windows.Microsoft.com/en-us/Windows7/add-a-Bluetooth-enabled-device-to-your-computerAdd a Bluetooth device or other wireless or network device: frequently asked questions
http://Windows.Microsoft.com/en-us/Windows7/add-a-Bluetooth-or-other-wireless-or-network-device-frequently-asked-questions---------------------------------------------------------------------
More information of possible interest to some:
What is a Bluetooth personal area network (PAN) network?
http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-a-Bluetooth-personal-area-network-PanConnect to a Bluetooth personal area network (PAN) network
http://Windows.Microsoft.com/en-us/Windows-Vista/connect-to-a-Bluetooth-personal-area-network-Pan=======================================
Maybe something is wrong with the rodent: (since its new if the mouse is the question
It would be best to contact the seller for replacement)Microsoft Hardware Warranty Info.
http://www.Microsoft.com/hardware/warranties.mspxBluetooth Notebook Mouse 5000 - has a 3 year warranty (other versions are also 3 years old)
http://www.Microsoft.com/hardware/mouseandkeyboard/ProductDetails.aspx?pid=099MS material supports and warranty claims - there is a support of 90 days starting from the
1 incident.Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.
I hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
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Make sure the SD card works on other computers.
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