I bought a new Microsoft bluetooth mouse. I can't get my computer to open the order of blue tooth of his running. There is no CD or usb plug. IM totally lost on the installation procedure.

I went by the commands activate bluetooth on my desktop, laptop and the system stalls before it comes to activate or disable the command.

Hi Comp-pro,

You can read the following article and try the steps to activate Bluetooth Support services, and then try to turn on blue tooth devices.

Connect a Bluetooth device that are neither require a TRANSCEIVER

http://support.Microsoft.com/kb/952818

You can also visit the following links:

Try the fixit for common issues of material mentioned in the link below and check if it helps.

http://support.Microsoft.com/GP/hardware_device_problems

http://Windows.Microsoft.com/en-us/Windows-Vista/set-up-a-Bluetooth-enabled-device

http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-Bluetooth-enabled-devices

Hope this information is useful.

Boumediene. K.
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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