I can't turn on the screen
Hello. I use rev version 1.1.0.0 01020 on an Alcatel OTF.
Sometimes, after the lock screen (manually or automatically) I can not re - turn on the screen. It seems like it's the phone cut in itself because it is completely insensitive, but I can call it from another phone and it rings. When it rings, the screen stays off. Finally, I have to remove the battery to restart it.
I understand that I can not solve this problem for the phone settings, I just want to know if this is a known issue and if it is fixed in a newer version. Thank you.
Hi lufte.
I'm sorry to hear that you are having problems with your Alcatel OTF v1.1.
I've not seen or heard of this issue with all devices in the past. It seems that it may be a hardware issue, in this case, contact the manufacturer and/or the place or buying support.
Alternatively, you can try to reset your device settings to factory, or manual update of your device to a newer version.
Warning: Resetting your phone will remove all data stored on the device, including applications, data from the calendar, e-mail accounts and settings.
To reset the device, follow these instructions:
- Open the
Application settings .
- Press the button of device information .
- Press the button more information .
- Press the button reset the phone .
- Press OK to reset your device.
Thank you
-Ralph
Tags: Firefox OS
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I found a way to turn off the screen in case you don't have a hardware switch or a keyboard shortcut as in my Dell Inspiron laptop (Windows 7).
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echo off
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