I can't update, uninstall or install Firefox

At the launch of Firefox a windows update appears, after process reaches 100%, the other we just say he can't do it because Firefox is running or needs to reboot before applying updates. I reboot but this cycle continues over and over again. I tried to uninstall, but get another message saying and update is underway and the need to reboot first. same thing if I try to install a newer version. Bottom line, Firefox is not up-to-date, or it not let me uninstall it to install another version.

Remove the Firefox program folder (C:\Program Files\Mozilla Firefox\) before install newly downloaded copy of the Firefox installer.

  • It is important to remove the Firefox program folder to delete all the files and make sure that there is no problem with the files that were the remains after uninstallation.

Your bookmarks and other profile data stored in the Firefox profile folder and will not be affected by a relocation, but make sure that you do not select delete data of a personal nature if you uninstall Firefox.

Tags: Firefox

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    It will depend on if it's a valid update or not. It is possible to do a clean reinstall and a malware scan to be sure. Troubleshooting Firefox problems caused by malicious software and:

    Some Firefox problems can be solved by performing a clean reinstall. This means that you delete your Firefox program files, and then reinstall Firefox. This process does not delete your Firefox profile (such as bookmarks and passwords) data, since this information is stored in a different location.

    To do a clean reinstall of Firefox, follow these steps: Note: you can print these steps or consult them in another browser.

    1. Download the latest version of Firefox from mozilla.org office (or choose the download for your operating system and language on this page) and save the file to install it on your computer.
    2. Once the download is complete, close all Firefox Windows (or open the Firefox menu

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    3. Remove the Firefox installation folder, which is located in one of these locations, by default:
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      2. Once the wizard is completed, click to open Firefox directly after clicking the Finish button.

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    Please report to say if this helped you!

    Thank you.

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