Really slow MacBookPro, please help!
MacBook really slow to start and when loading Web pages and applications. EtreCheck ran and that's what it came with
EtreCheck version: 2.9.12 (265)
Report generated 2016-05-04 20:21:07
Download EtreCheck from https://etrecheck.com
Time 12:34
Performance: Poor
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Problem: Computer is too slow
Description:
slow computer at startup and during the loading of applications and Web pages
MacBook Pro (13-inch, mid-2012)
[Data sheet] - [User Guide] - [warranty & Service]
MacBook Pro - model: MacBookPro9, 2
1 2.5 GHz Intel Core i5 CPU: 2 strands
4 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
OK 2 GB DDR3 1600 MHz
BANK 1/DIMM0
OK 2 GB DDR3 1600 MHz
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 246
Graphics Intel HD 4000
Color LCD 1280 x 800
OS X El Capitan 10.11.2 15 c (50) - time since started: about 5 days
HTS547550A9E384 disk HARD APPLE disk0: (500,11 GB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
Macintosh HD (disk 1) /: 498,88 (Go 174,15 free)
Storage of carrots: disk0s2 499.25 GB Online
MATSHITADVD-R UJ - 8À8)
Apple Inc. FaceTime HD camera (built-in)
Apple Inc. Apple keyboard / Trackpad
Computer, Inc. Apple IR receiver.
Apple Inc. BRCM20702 hub.
Apple Inc. Bluetooth USB host controller.
Apple Inc. Thunderbolt_bus.
/ etc/hosts - Count: 42 - corrupt!
Mac App Store and identified developers
[loaded] 6 tasks Apple
[loading] 147 tasks Apple
[operation] 83 tasks Apple
[loaded] 46 tasks Apple
[loading] 151 tasks Apple
[operation] 91 tasks Apple
[no charge] com.adobe.AAM.Updater - 1.0.plist (2011-03-24) [Support]
[failure] com.adobe.CS5ServiceManager.plist (2011-03-24) [Support]
[loading] com.adobe.SwitchBoard.plist (2011-03-24) [Support]
[failure] com.adobe.fpsaud.plist (2016-04-15) [Support]
[loading] com.adobe.AAM.Updater - 1.0.plist (2011-03-24) [Support]
[failure] com.facebook.videochat. [entrenched passage] .plist (2014-08-09) [Support]
[operation] com.spotify.webhelper.plist (2016-04-30) [Support]
HP asked Assistant registration (/ Applications/Hewlett-Packard/gear utilities/HP license Assistant.app)
Hidden Spotify Application (/ Applications/Spotify.app)
Dropbox application (/ Applications/Dropbox.app)
Request for SpeechSynthesisServer (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
HP Scheduler application (/ Library/Application Support/Hewlett Packard/Software Update/HP Scheduler.app)
[operation] com.adobe.PDApp.AAMUpdatesNotifier.83552.4A500C33-2AE8-4CE9-9EFE-DE801062B564
[ongoing] com.getdropbox.dropbox.91232
[ongoing] com.spotify.client.75232
[ongoing] JP.co.Canon.cijscannerregister.89312
[ongoing] org.m0k.transmission.75872
[loading] 386 tasks Apple
[operation] 200 tasks Apple
JavaAppletPlugin: 15.0.1 - 10.11 (2012-11-13) check the version of the SDK
FlashPlayer - 10.6: 21.0.0.226 - SDK 10.6 (2016-04-30) [Support]
QuickTime Plugin: 7.7.3 (2015-12-02)
Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-30) [Support]
Default browser: 601 - SDK 10.11 (2015-12-02)
Musicnotes: 1.18.8 (2010-09-20) [Support]
OfficeLiveBrowserPlugin: 12.3.6 (2013-05-15) [Support]
Scorch: 6.1.0 (2010-04-23) [Support]
Silverlight: 5.1.30514.0 - SDK 10.6 (2015-04-05) [Support]
iPhotoPhotocast: 7.0 (2009-09-14)
Flash Player (2016-04-15) [Support]
Growl (2011-04-28) [Support]
RemoteTap (2009-11-15) [Support]
Time Machine not configured!
6% WindowServer
iTunes 4%
3% kernel_task
3% spotify
3% coreaudiod
Top of page process of memory: ⓘ
Kernel_task 470 MB
Com.apple.WebKit.WebContent 365 MB
ITunes 287 MB
238 MB Spotify Helper (2)
Spotify 143 MB
70 MB of free RAM
used 3.93 GB RAM (730 MB cache)
81 MB used Swap
May 4, 2016, 16:40:48 /Library/Logs/DiagnosticReports/iTunes_2016-05-04-164048_[redacted].cpu_resourc e.diag [details]
/Applications/iTunes.app/Contents/MacOS/iTunes
file/etc/host
https://discussions.Apple.com/docs/doc-8091
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PESBFW01 # show the process
PC MS STATE BASE LENGTH stack process
HSI 800b0e09 807d38c8 8052ddd8 0 arp_timer 807d 2940 3716/4096
LSI 800 b 5271 d 808369 0 8052ddd8 0 80835a 58 FragDBGC 3912/4096
LWE 80b 51548 80531508 0 dbgtrace 3704/4096 80b506d0 8000f9fe
LWE 8020685d 80b536a8 80507300 238210 80b 51760 Logger 6808/8192
HSI 8020a4ed 80b 56770 8052ddd8 80b547f8 0 tcp_fast 7700/8192
HSI 8020a38d b 80, 58800 80b 56888 0 7948/8192 tcp_slow 8052ddd8
LSI 80137edd 82cc3e28 8052ddd8 82cc2ea0 0 3928/4096 own xlate
80137deb 82cc4ea8 8052ddd8 82cc3f30 0 uxlate 3564/4096 own LSI
MWe 8012f423 82f111c0 8052ddd8 82f0f228 0 tcp_intercept_timer 7908/8192
_process
LSI 80256f4d 82faee80 8052ddd8 82fadef8 0 route_process 3900/4096
HSI 8011bd84 82fafef0 8052ddd8 20 82faef88 2588/4096 hosts conn cleaner
HWE 800da249 839b9dd8 8052ddd8 839b5e70 0 isakmp_time_keepe 16048/16384
r
LSI 801217ac 839d06f0 8052ddd8 839cf768 0 3928/4096 perfmon
HWE 800d6f61 839f2ab0 804eda20 0 839f1b68 3912/4096 IPsec response hand
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MWe 800 d 2671 839f4b70 8052ddd8 0 839f2bf8 Manager of timer IPsec 7860/8192
HWE 801c089b 83a06f88 8053d5f8 83a 05030-0 qos_metric_daemon 7048/8192
LWE 8012ff5a 83a1dcf8 80539908 83a1ce80 0 3704/4096 pix/trace
LWE 8013016 has 83a1ed88 80539fd0 83a1df10 0 3704/4096 pix/tconsole
HWE 800b2dd0 83a20e18 807a0ccc 532840 83a1efa0 intf1-pix/5756/8192
HWE 800b2dd0 83a22ed8 807a0c88 83 a 21030 119120 5992/8192 pix/intf0
HWE 800b2dd0 83a24f78 807a0c44 83a230d0 260 6156/8192 pix/intf2
HWE 800b2dd0 83a 27018 807a0c00 83 a 25170 0 7244/8192 pix/intf3
HWE 800b2dd0 83a290b8 807a0bbc 83 a 27210 0 7244/8192 pix/intf4
HWE 800b2dd0 83a2b158 807a0b78 1030 83a292b0 5036/8192 pix/intf5
HWE 80015207 83a30e58 80318530 83a2d350 0 this 14780/16384 / console
HWE 8025113 has 83a32b38 80650cc8 83a31bf0 0 lu_ctl 3724/4096
CSI 801299 b 3 83a33bd8 8052ddd8 83a32c80 0 update_cpu_usage 3540/4096
HWE 8011 has 791 83ac6810 804ef288 83ac4988 0 uauth0 7676/8192
HWE 8011 has 791 83ac88b0 804ef298 83ac6a28 0 uauth1 7676/8192
HWE 8011 has 791 83aca950 804ef2a8 83ac8ac8 0 uauth2 7676/8192
HWE 8011 has 791 83acc9f0 804ef2b8 83acab68 0 uauth3 7676/8192
HWE 8011 has 791 83acea90 804ef2c8 83accc08 0 uauth4 7676/8192
HWE 8011 has 791 83ad0b30 804ef2d8 83aceca8 0 uauth5 7676/8192
HWE 802090d 1 83ad2c10 80852a0c 83ad0d38 0 uauth 7896/8192
HWE 8021 b 280 83ad3d40 805077c 8 83ad2dc8 0 udp_timer 3960/4096
HSI 800aa0d2 83ad56a0 8052ddd8 83ad4728 0 557mcfix 3892/4096
CRD 800aa087 83ad6750 8052e240 473759640 83ad57b8 557poll 3652/4096
LSI 800aa139 83ad77c0 8052ddd8 83ad6848 0 557timer 2476/4096
CWE 800b2e00 8848 8083 83cd 528 0 83 cd 7900 d 3912/4096 fover_ip1
-delete the rest-
Thank you
557poll will always appear as one of the most frequently used processes, but there is nothing to worry about this. It's to do with the PIX interfaces to query to see if there is traffic.
The best indication of how works the PIX is "sho CPU usage", "sho block", "sho perfmon" and 'traffic sho' orders. Have a read of the document that should help you and determine the cause of the slow down:
-
When I try to install Adobe Creative Cloud stops, stops at halfway of the installation point and closes. (The download is also very slow) can someone help me please? Thank you!
Please, try the following steps:
- Uninstall Adobe CC (https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html)
- Reboot the computer.
- Install the latest Adobe Creative cloud version from the link: CC help | Creative cloud desktop
Guinot
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I really need someone to help me. I tried to figure out how to select a PDF to convert a Word doc. When I go to select a PDF file, all that comes is the WORD documents. doesn't show ANY of my PDF files... Please help me understand what is happening? We put it on automatic renewal so I know it's not that we have not renewed this subscription, because we pay automatically.
Hi olivias,.
Looks like there may be some confusion on your system which application should be associated with PDF files. You can reset the file name associations by following the steps described in these articles (depending on your operating system):
How to change the default application for a file type. Macworld
http://Windows.Microsoft.com/en-us/Windows/change-default-programs#1TC=Windows-7
Please let us know if you have any additional questions.
Best,
Sara
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