I cancelled the download of my free trial of AE and it is stuck on "Cancel"...

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• Why the download page of free trial for photoshop white/no work? Help, please

  Whenever I click on the free trial version for download photoshop creative cloud page adobe starts to load but then stays on a blank white page? Please help me get around this problem.

  Hi Chloem16344790,

  Please try again after the reset of the browser or use another browser to download the product.

  First, you can directly download Creative Cloud desktop from here: Download Adobe Creative Cloud apps | Adobe Creative Cloud free trial

  Once downloaded sign you in with your Adobe ID (email address), click the application tab and TRY the products you need. See, download and install Adobe Creative Cloud apps

  Let us know if that helps.

• I just want to download the free trial of Indesign and it says there a download, but it is not. Help?

  I just want to download the free trial of Indesign and it says there a download, but it is not. Help?

  Please read https://forums.adobe.com/thread/1499014

  -try some steps such as changing browsers and disable your firewall

  -also clear the cache of your browser if you start with a fresh browser

  -check the file hosts for blocked entries https://forums.adobe.com/thread/1912777

  http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.

  https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html

  http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html

• "I tried all day download adobe Director free trial and keep getting the message 'The Akamai Download Manager' r met a fatal error"

  I'm unable to download Adobe Director free trial, it reads "The Akamai Download Manager has encountered a fatal error

  Try another browser or Adobe Akamai Download Manager FAQ or do not use akamai:

  

• If I download free trials of Photoshop and Dreamweaver separately will I receive a separate trial of 30 days which applies to each request? Or I have to download whole through CC with a delay of 30 days of the trial on all applications?

  I am a teacher and I ask my students to download free trials of Photoshop and Dreamweaver for assignments. They will have exactly one month (two weeks for PS and two weeks for DW). Is it possible to download each application separately, then they will have 30 days for each application? Instead of downloading a free trial of CC, which would it be, give the 30 days access to all applications? I would like for them to have as much time as they can to access the PS and DW even after completing their assignments.

  Hi Katherine,

  Each Adobe CC applications have a separate 30-day trial period, once that install you them and click on START the TRIAL of this day begins the testing of this product on your computer.

  So if you use two different products, you can install all or at another time just don't forget to hit the trial start only to that you want to use currently.

  See also, download and install a free trial Adobe Creative Cloud

  Kind regards

  Bani

• tried to download 30-day free trial of Premiere Pro and cannot establish what is happening, I see a 2014 version in my Apps folder but then when I click this, it says that my free trial has expired?

  tried to download 30-day free trial of Premiere Pro and cannot establish what is happening, I see a 2014 version in my Apps folder but then when I click this, it says that my free trial has expired?

  uninstall any cc that you installed including the application of cc office.

  clean through the use of the Adobe Creative Cloud cleaning tool to solve installation problems

  Install the application of cc, Download Adobe Creative Cloud apps desktop | CC free trial Adobe

  Use the desktop application to install your trial and subscription programs.

• I'm not download 30 days free trial Adobe first Pro.What is coming up is view tutorials.

  I'm not download 30 days free trial Adobe first Pro.What is coming up is view tutorials.

  Is this the version 64 bit or 32 bit?

  Kevin

• If I bought Adobe CC am I supposed to get photoshop for free? My free trial just expired and my teacher gave me a site for students to pay 19 months I bought and received confirmation by e-mail (from adobe), but when I try to download photoshop it say

  If I bought Adobe CC am I supposed to get photoshop for free? My free trial just expired and my teacher gave me a site for students to pay 19 months I bought and received e-mail confirmation (of adobe) but when I try to download photoshop it says buy now. And when I try to check my plans and products, it is said, 'due to maintenance your plan can not be displayed', it's a little frustrating because I have homework due tomorrow! Help, please!

  Refer to this:

  Advanced solutions for connection with Adobe Creative Cloud and Creative Suite applications errors

  For anything else, you may have to contact support by phone.

  Mylenium

• I had Photoshop elements 13 until I downloaded Photoshop elements free Trial 14: 3-4 days late my Photoshop elements 13 and all my pictures have disappeared! Can you tell me what happened? I like 13 better than 14, too many bugs!

  I had Photoshop elements 13 until I downloaded Photoshop elements 14 free trial now gone and so are all my photos! Can you tell me what happened? I prefer 13, 14 a many bugs!

  Windows 7

• My free trial has ended and a week later, I received a notice asking if I wanted to continue my trial of Lightroom.  I clicked on "continue", it says that I have a "reduced" version of Lightroom.  I intend to purchase the full version, but I want to su

  My free trial has ended and a week later, I received a notice asking if I wanted to continue my trial of Lightroom.  I clicked on "continue", it says that I have a "reduced" version of Lightroom.  I intend to purchase the full version, but I want to assure you that when I have cked button of the trial to continue"that I didn't sign upward for a subscription to Lightroom.

  No, unless you enter credit card details and you buy manually, it will not automatically subscribe to any subscription.

  You can go ahead and buy the full version.

  You can buy subscription creative photography of cloud which includes Photoshop and Lightroom for $9.99 per month.

  Or "

  You can purchase the standalone version of Lightroom that comes with serial number,

• Try to download Adobe Indesign free trial

  

  When I try to download Adobe Indesign (free trial) my web page however... ideas? I tried to use Safari and Firefox now.

  Hi Emily,.

  Please try another browser.

  Link:

  https://creative.Adobe.com/products/creative-cloud?promoid=KLYVF

  Concerning

  Megha Rawat

• Where can I the info when my free trial is over.

  Hi all

  Where can I find the info when my free trial is over.

  Thank you! ^ ^

  For confirmation, please contact Adobe customer service immediately and check if there is no active subscriptions under Adobe ID.

  If it's paid subscription, they will let you know the details.

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_account-settings

  Click on the button still needing help, and then click the Chat option.

  Check with your Adobe ID, mentioned with out Sign ( [email protected]) under the Help menu.

• I downloaded Acrobat XI (free trial).  But I can't figure out how to find, open, etc...

  I downloaded Acrobat XI (free trial).  But I can't figure out how to find, open, etc...

  Hi John _Hennessy

  If you are using Windows, run it. Exe file to install it...

  If you are on Mac, launch. DMG file to install it...

  If you have any other questions, please let us know

• My Vista system trying to download the updates, and it does not complete the download. It is up to "Windowsupdate_00000646" and "windowsupdate_dt000" How do I clear this code to receive these updates?

  My Vista system trying to download the updates, and it does not complete the download. It is up to "Windowsupdate_00000646" and "windowsupdate_dt000" How do I clear this code to receive these updates?

  They are only updated office or all updates?

  For Office updates, usually to pick up the item at the: http://www.microsoft.com/downloads/en/default.aspx

  then manually download and install the same.

  If all updates, perhaps consider the following general tips-

  Option: File of Windows Update agent wups2.dll is incorrectly registered and the registry associated with the Wups2.dll file files are missing.

  Method 1: Save the Windows Update files

  1. Click Start and type notepad in the box start the search.
  2. click on Notepad in the list programs.
  3. copy the following commands, and then paste them into the opened Notepad window:
  REGSVR32 WUPS2. DLL/S
  REGSVR32 STINKS. DLL/S
  REGSVR32 WUAUENG. DLL/S
  REGSVR32 WUAPI. DLL/S
  REGSVR32 WUCLTUX. DLL/S
  REGSVR32 WUWEBV. DLL/S
  REGSVR32 JSCRIPT. DLL/S
  REGSVR32 MSXML3. DLL/S
  4. in Notepad, on the file menu, click Save as.
  5. in the file type list, click all files.
  6. in the file name box, type register.bat.
  7. save the Register.bat file to your desktop.
  8 right-click the Register.bat file, and then click Run as administrator. If you are prompted for an administrator password or a confirmation, type the password or click on continue.
  9. try to reinstall updates.

  http://support.Microsoft.com/kb/958053
  See: method 1: save the Windows Update files

  http://support.Microsoft.com/kb/326253
  Method 5: Registry Windows Update engine files

  http://support.Microsoft.com/kb/971058
  How to reset the Windows Update components?

  Method 2: Download and install Windows Update agent

  Windows Update Agent

  How to get the latest version of the Windows Update Agent to help manage updates on a computer
  http://support.Microsoft.com/kb/949104

  Information for network administrators about how to obtain the latest Windows Update Agent
  http://support.Microsoft.com/kb/946928

  Click Start, click run, click Browse, navigate to the file you saved and click Open.

  Add the switch /wuforce at the end of the command run and then click OK. For example, the command run might look like this: "C:\WindowsUpdateAgent30-x86.exe" /wuforce

  Click run.

  Follow the steps to complete the wizard.

  Important

  To reinstall Windows Update Agent - download the relevant file from one of the links provided above and save it to a drive where Vista is not loaded because the file cannot be launched directly from the root directory of the system.

  Click Start, run, type: "D:\WindowsUpdateAgent30-x86.exe /wuforce" (without the quotes) and press ENTER to install the Windows Update engine.

  Note: There is a space between "D:\WindowsUpdateAgent30-x86.exe" and "/ wuforce.

  D: is the drive where Windows is not installed (IE a flash drive or a 2nd hard drive etc.)

  TaurArian [MVP] 2005-2010 - Update Services

• I thought I signed the free trial of RPF and ended up chargibg card $25 and I cancelled as soon as, I foubd this out and I was wondering when I xan a refund

  I need to figure out how to refund anything, I thought was free trial and I cancelled

  Go to Adobe Creative Cloud

  Hello

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena