I cannot scroll with just the tap and slipped.

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  Hello Carlapalsrok,

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  Welcome to the Microsoft Vista answers Forum!

  You can try the steps below and check if the problem is resolved.

  1. click on start.

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  8. click on close.

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• Cannot scroll with my mouse screens.

  I just downloaded Firefox on my computer last week because we'll go to a new software and they recommended we use Firefox. I am not able to use my mouse to scroll to the top and bottom of pages. I have to use the side scroll bar which is not really effective. I just want to be able to use my mouse to get better. I use Windows 7 on an ordinary PC. I probably have a setting that should be changed, but I can't. I already went in the options and checked the AutoScroll and tried other settings as well. Help!
  Thank you!!
  Carolyn

  Does the mouse work outside of Firefox?
  It does not work on all sites?

  Start Firefox in Safe Mode {web link}
  While you are in safe mode;

  Type of topic: preferences< enter > in the address bar

  Select Advanced > General.
  Find and stop using hardware acceleration.

  Search web sites secure. Are there problems?

  Then restart.

• Firefox on the laptop of my wife lost the black bar that displays maps, Gmail etc. Now at the top of the screen there is an empty bar, triple height, with just the Google search box entry. How can I get that back? Or is it a question for Google?

  When I open Firefox there is a black bar, sometimes vertical, sometimes horizontal, in the upper part, with links to maps, Gmail etc. When I opened Gmail the same links are listed at the top of the screen, just under the tabs. In my wife's cell phone, it appears in the Firefox splash screen, but not in the form of Gmail. In the top of the screen is an extra-large gray bar with just one Google search box entry. Is this a problem of Firefox or Google?

  She has XP Home SP3 and Firefox 9

  Thanks for any help.

  Is there still the Google URL in the address bar?

  Reload Web pages, and ignore the cache.

  • Hold SHIFT and click reload.
  • Press 'Ctrl + F5' or 'Ctrl + Shift + R' (Windows, Linux)
  • Press 'Cmd + Shift + R' (MAC)