hp 8600 printer cannot be contacted over the network and the printer is not enabled.

hp 8600 printer cannot be contacted over the network and the printer is not enabled.

the HP software installed on the PC on the floor. Print wireless from PC upstairs and the PC in the basement on the network for the last month up to yesterday

Now to receive above - two error messages cannot be contacted ove RL network and the printer is turned off.

Reality - the printer IS on and the PC on the floor can print to the printer.  Network on the printer symbol says it is connected to the network.

a reason any PC in the basement all the cant suddenly find the network and the printer?

Hello

The first thing I would do is follow step 6 in this document to set a static IP address: http://support.hp.com/us-en/document/c02817031
When it askes for the DNS information, enter in Google DNS. Preferred DNS = DNS Alt = 8.8.4.4 8.8.8.8

This could increase the stability of the network connection to the printer downstairs.  If this does not help, let me know what OS is on the computer causing problem, because that could cause a problem?  Other than that, you can check the quality of the signal you get form the network and see if this can be a problem.

Tags: HP Printers

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