Ink advantage 1515: HP 1515 does not print

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• HP Deskjet 1515: HP 1515 does not print

  Hello everyone,

  first of all, sorry for my bad English, it is not my mother tongue, but I hope that you will understand me.

  Today I bought a Deskjet 1515, installed correctly (I think...) and the test page was printed without problem. But, any other document may not be printed, or office, Adobe or a web page. I started troubleshooting of Windows but did not find the problem. In addition, the doctor HP Print and scan was launched, there is also no problem. writing the device functioning, communication is ok, and the test page can be printed. All other functions maintenance works (cartridge settings could be printed, cleaning, etc.), should also print from other programs.

  When I launch a print, the print icon appears in the right corner of the Board, but when I take the mouse over it, wrote "0 document under impression" (or 0 doc is in the queue? I do not know the right translation) and after a few seconds it disappears from the status bar.

  I tried to restart the computer, remove and reinstall the driver on the CD, plug into the connection of the cable for 30 seconds a card, downloaded and installed the latest driver HP...

  I'm out of ideas...

  You have any other advice?

  Thanks in advance.

  #remark: in the evening, I found, but I can print from ADobe and jpeg (all scanned documents can be print), MS Office and a page Web cannot. Always at a new facility, I can print the page test, but after no its software...

  Hello @elzolee,

  Welcome to the Forum from HP Support.  I hope you enjoy your experience here.

  I understand that you are unable to print from Microsoft Word and on the web using your all-in-one printer HP Deskjet Ink Advantage 1515.  I want to help you with this.

  Thank you for all the details you provided by listing the troubleshooting steps you have tried.  It helps me to determine the place where from there.  Accordingly, I recommend you clear the Temp on your PC folder and install another driver print.  Try the steps presented by my colleague @X-23:

  Step 1: Clear the Temp folder:

  1. Open your Start menu and in the box "search programs and files", type %temp% , and then press enter.
  2. When the Temp folder opens, select Ctrl + A at the same time on your keyboard
  3. Once everything is highlighted in the Temp folder select "delete" on your keyboard to delete the files in the Temp folder. No files and folders on your computer will be deleted. This only deletes temporary files. If a file is always be used by a program on your computer, you'll be up the pop to 'jump' the item.
  4. Once the temporary files are deleted to close the window
  5. On your desktop, right click on the recycling bin and select empty recycling bin

  Step 2: Adding a driver replacing:

  1. Click on the Start menu
  2. Select the devices and printers
  3. In the devices and printers folder right click on your HP Officejet Pro 6830 and left click on printer properties.
  4. Left click on the Advanced tab
  5. Left-click on new driver
  6. When the new driver window just press 'Next' until you see a list of manufacturerson the left and a list of Printers on the right.
  7. Select HP as the manufacturer on the left
  8. DeskJet 9800 select the printer on the right. If Deskjet 9800 is only select "Windows Update" at the bottom left and once the update has been completed, you will be able to select Deskjet 9800.
  9. After selecting Deskjet 9800 hit next complete the new driver Wizard
  10. Under the printer properties window, select "Apply", but don't hit not OK
  11. Select the general tab
  12. Rename your printer in HP Officejet Pro 6830
  13. Click OK
  14. Finally, right click on your HP Officejet Pro 6830 one more time and left-click on Printing Preferences
  15. Left click on the paper/quality tab
  16. Left click on the drop down menu 'Normal' for quality printing at the bottom right and change its normal fast
  17. Press apply and OK

  Source

  Try to print from Word, and also in your web browser of choice.  Please let me know the results by responding to this post.  If I helped you to solve the problem, feel free to say "You rock!" by clicking the "Thumbs Up" icon below and by clicking to accept this solution.

  Thanks for posting in the Forum from HP Support.  Have a great day!

• DeskJet 1515 does not print the bottom of a page

  Hello Andrew, could someone help me cause I don't know how to fix it. my all-in-one deskjet newly purchased 1515 series does not print the lower part of the page. for example, I insert a border line and then when I press ctrl-p printing layout page showed that the bottom border was not there despite the margins are correct.

  Hello Aldwin06and welcome to the Forums of HP, I hope you enjoy your experience!

  I see that you have problems with your impressions.  I'd love to try to help you, but I need some information first. I'm a link a few HP Support documents below that will show you how to find what operating system you are using. In addition, if you are using Windows, please indicate if your operating system is 32-bit or 64-bit. With this information we can provide you with accurate information.

  Mac OS X: how to find which Mac OS X Version is on my computer?
  Operating system Windows am I running?
  Is the Version of Windows on my computer 32-bit or 64-bit?

  In addition, this problem occur when printing several programs?

  Please let me know what you find.  Thanks for posting on the HP Forums!

• HP Deskjet Ink Advantage 3525: HP Deskjet 3525 not print black, but print [Black] symbols!

  Hello.

  I have HP Deskjet Ink Advantage 3525 e-all-in-one printer.

  The printer stop printing in black.

  I am trying:

  1. put the new cartridge HP 655 black original .

  2. I do several head cleaning cycles.

  3. I gave for printer.

  4. I remove the cartridges, turn the printer off, swith on the power cable, wait for mo to 60 seconds and plug everything back.

  5. I clean the vents and the surface of the black cartridge.

  6. I do everything, what I see in the paper by HP - Printers - HP Deskjet 3520, color or black ink not print

  And all of this does not help. My HP 3525 does not print black.

  Moreover, if I print a test page for the printer, I see racks, which are printed in black!

  At the same time, the black level is not printed!

  Please, help to repair!

  Hi @MobileWanted,

  The printer is probably using composite black. A mixture of the color cartridges will create black.

  The print head is probably clogged. This model has a permanent print head. Not one of HPs, my personal recommendation is to use the solution put forward in the next video.  I suggest you only do this if the printer is out of warranty: How to fix a HP printer, printing black ink not.

  If the printer is still under warranty, please call for a replacement printer.

  Thank you!

• HP Deskjet Ink Advantage 1515: problem: HP Deskjet 1515 does not print

  Sorry, English is not my mother tongue, and I do not know how to express... I have a problem. HP Deskjet 1515, Windows XP SP3, Microsoft Word 2003... -No document is printed, same test print does not work. New drivers are loaded. 'HP print and Scan Doctor' utility does not help. What should I do?

  К СОЖАЛЕНИЮ, АНГЛИЙСКИЙ НЕ ЯВЛЯЕТСЯ МОИМ РОДНЫМ ЯЗЫКОМ И Я НЕ ЗНАЮ КАК ВЫРАЗИТЬСЯ...

  У МЕНЯ ЕСТЬ ПРОБЛЕМА. HP Deskjet 1515, Windows XP SP3, Microsoft Word 2003... -НИ ДОКУМЕНТ НЕ ПЕЧАТАЕТСЯ, ПРОБНАЯ НЕ РАБОТАЕТ ПЕЧАТЬ ДАЖЕ ОДИН. НОВЫЕ ДРАЙВЕРЫ ЗАГРУЖЕНЫ. "HP print and Scan Doctor" Утилита не помогает. ЧТО Я ДОЛЖЕН ДЕЛАТЬ?

  Hello centurion-x.

  Try an other drivers so that you can at least be able to print.

  Here are the steps...

  1. click on the Start button on the computer.
  2. then click on Control Panel .
  3. then Printers and faxes
  4. in the top left, click on Add a printer
  5. click Add a local printer
  6 then, while 'use an existing port' is checked, select "virtual USB port ... "and then click Next .
  7. in the manufacturers list, select HPand select from the list of printers Deskjet 990 c", then click Next and complete the wizard.

  Now try printing. It should work.

• HP Deskjet Ink Advantage 1515: Copy not copy not entirely page?

  Copy not fully copy the page?
  Options
  19/10/2015 14:49
  Product name: HP for printers ink advantage Deskjet 1515 series
  Operating system: Microsoft Windows 8.1 (64-bit)
  Place the document on the glass, close the lid. Insert a blank sheet of paper and after turning on the printer, press the black button of the copyist and wait. For some reason, after you copy the document tocopherol 2. Tried the scanner. After scanning, print the saved document, scan the entire page. What is the problem? Who knows? What to do? Guaranteed where printer go? 

  Hi @Андрій,

  I see that you have problems with copy of the full document, but you can scan and save the full size. I would like to help you today. If this helps you to find a solution, please click on the button "" accept as Solution"" down below this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  What is the size of paper you are trying to copy?

  I checked this further and if the copy menu does not have the option of selecting the size of the paper, it will copy only the available size. (standard 8 1/2 x 11)

  To work around the problem, you can scan an A4 format, given that the software allows you to change the size and then print it out on A4 paper.

  I also provided Contact HP Support information. Check the model number and the form to receive a file number for faster assistance.

  I hope this helps. Good day! Thank you.

• DESKJET 1515 DOES NOT PRINT THE LAST LINE WHEN COPYING

  I RECENTLY BOUGHT A DESKJET PRINTER 1515 AND WHEN I TRY TO COPY THE PRINTER, IT WILL NOT PRINT THE LAST LINE. IS THIS A FIRMWARE ISSUE?

  Hi, the 1515 margins Top: 1.5 mm; Left: 3.2 mm; Downstairs: 14.5 mm; Right: 3.2 mm.

  If you original contains data below the 14.5 mm then that would explain your question of copy.

• HP Deskjet Ink Advantage 2515 - Scan button does not work.

  Hello everyone

  I use HP Deskjet Ink Advantage 2515 for a week. I had a problem on the scan and I do anything to research how to fix this problem, but I do not see the solution so I decided to pos t here.

  When I click on the scan button on the control panel of the printer, but the scanner is a no longer works, the power button flashes but the scanner does not move during this time, I watch the power button flashes slowly you see only (unless you look carefully). I tried to use HP Print and Scan doctor and scan test and it work properly and other kinds of Scan test that works well. The only problem is the Scan button in Control Panel of the printer.

  What do you do? Any suggestions guys?
  Either way, I am running Windows 8.1 64-bit

  Thank you all!
  God bless you

  Hello

  You can uninstall the printer software.

  Restart the PC.

  Download and run the Installer printer HP www.hp.com/go/tools

   

• HP 7260 do not print it has ink and paper test page does not print

  Page test print but usually works printer CPU does not communicate with the printer

  Most often when a device does not work, it is because the driver is damaged.  Re-install a new copy should help

  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly? SignedIn = 1

  http://captaindbg.com/how-to-update-drivers-on-Windows-7/

• Ink HP Photosmart B209 black does not print!

  My printer was working fine just a week ago, but then black ink started all disappeared or simply would not print at all. I thought that the ink must be low, so I changed the cartridge. It is still not printing black. The other colors work fine however. I tried realignment, clean the print heads, check if there's any packing left cartridges, etc. I couldn't find anything that worked. Help, please!

  I had the impression for only 2 years and it is the first issue I've had with her.

  YES! I just figured out what was going on. I thought I had cleaned the print head, but it turns out that I don't have. I was playing around with the touch screen which is on the printer and under Tools, I found an option that says clean print head. I chose this and it print a sample page with all of the ink black included. Just in time to print articles for my paper that tonight. I hope this helps!

• Black ink for HP 6510 cartridge does not print

  I just replaced ALL my ink cartridges in my 6510 and all color cartridges works but is not black.  I have been through all of the troubleshooting steps and won't lose more colorful inks, re-joining again.  The black ink cartridge is an XL.  How will I know if I have a faulty cartridge?  I only use HP cartridges.

  Nana

  Thanks for getting back to me.  Put a new black cartridge in earlier yesterday and I did not always receive an appropriate test page.  The two top lines would be nice and the rest were completely disappear.  I also downloaded a driver updated, thinking that this could be the proglem.  Same results.  I dropped.

  Last night, I decided to try the suggestion again to remove the cartridges, disconnect the printer, then reconnect again.  When I ran a test page then, it came out perfect!  So, either the Black XL cartridge I had initially installed with color inks was faulty or the driver was bad.  Depending on what it was, thanks for the suggestions.  So far, we have set ourselves.

  My only suggestion to HP would be coming with the test pages and alignment/diagnosis who do not use all my ink before using it for the purpose for which I use my printer... printing!

  Nana

• HP Deskjet Ink Advantage 1515: The printer does not print in black and white

  Whenever I have print using my "Hp Deskjet Ink Advantage 1515' black ink never gets printed.

  Color ink seems to work very well. The cartridge ink levels are really low. It is a problem since I use black and white for documents without photos. When I print something in black, I get everything just a blank page

  

  I ran hp print and scan the doctor but it did not solve my problem, instead, she updated driver for the printer that was not really helpful.

  Hello, abdulmajid13,

  If printing works very well in the beginning, black print cartridge installed, you screenshot, now the black ink is about 20%. But is that the ink level "estimated".

  I recommend you replace the black cartridge. If the problem is still there with a new cartridge installed, you may need to contact customer service, they will help on troubleshooting below.

  Hope this helps your question.

• HP Deskjet Ink Advantage 1515: Printer HP Deskjet Ink Advantage 1515 cannot print size A4

  Dear HP,

  I just bought printer HP Deskjet Ink Advantage 1515 this morning. After arived in the House, I set up the printer much. and I'm trying to print a photo in photo gloss paper A4 180 gr. I put the picture full size A4. but when I print it, the result makes me disappointed. It cannot print to A4 size. isn't that reach the size of the letter. my picture cut at the end of the book.

  I read the specs of the printer before buy you. It is said that the printer can print A4 size. but they do not mention on a Cup at the end of the book.

  My question is:

  • what I can do about the problem? (I tried the regional and language settings, but it does not work)
  • is this hardware problem or a software problem?
  • Can I get my warranty to be replaced by a new and fixed? How?

  I hope that there is solution. help me with that.

  Thank you

  Hello

  The technical specifications list the print margins, the printer may not exceed the margins you can find listed in the paper handling > print margins:

  http://support.HP.com/us-en/product/HP-DeskJet-ink-advantage-1510-all-in-one-printer-series/5285089/model/5285090/document/c03775352/

  As you can see below in the section of handling paper, borderless printing is not supported for the printer:

  http://WWW8.HP.com/emea_middle_east/en/products/printers/product-detail.html?OID=5385210&JumpID=oc_r1002_emea_middle_easten_c-001_r0001#! tab = specifications

  This is not a defect, these are the limits of the printer that you can find listed by its specifications.

  Shlomi

• HP DeskJet Ink Advantage 1515: prodlem print text with black letters

  Hello. I have the Hp DeskJet Ink Advantage 1515 AIO for 3 months. In the last month, I have a problem with the color black. When I print the text with black letters that some lines are not printed, but if the same row is a different color than black, the line is printed correctly. What could be wrong? I installed the latest drivers and I run cleaning and second level cleaning. I send you some samples of prints (I printed that document several times with the same result). Thank you.

  

  

  Hello @geopap,

  I saw your post about the problems you are having with your black cartridge and I might have some suggestions that you might try.

  1) are you using genuine HP ink cartridge? HP recommends that you use genuine HP cartridges. HP does not guarantee the quality or reliability of the ink cartridges not HP or full HP ink cartridges. If you don't use a genuine HP ink cartridges, the steps in this post could not solve the problem you experience. We could also see how supplies no HP compared to reloaded cartridges or reconstructed according to the buyers lab report.

  I also see the limited warranty for cartridges HP ink and print heads replaceable by the customer of consumable inkjet HP.

  (2) you mentioned that you had this printer for 3 months - is always the original ink cartridge that came with it? Is is possible that the cartridge is empty, you have tried a new cartridge yet?

  The following information is in this article; Using ink in ink jet printers - it addresses different aspects of using ink with HP printers.  Ink is used in a number of ways throughout the inkjet printing process. In general, ink in a cartridge of ink is used for printing of documents, photographs and these other materials. Some ink, however, must be used to maintain the health of the print head; little ink is residual; and little ink evaporates.

  HP offers two models of General inkjet print head: integrated into the ink cartridge (integrated print head: HPI), and a long lasting printing head integrated to a printer that has individual ink cartridges (IIC).

  There are several circumstances where color ink may be used mainly to improve the print quality and sometimes improve printer reliability, even if the document appears to be just black text-and-graphics. Many printers HP uses chemical interactions to improve the quality and permanence of the black paper text-and-graphics by adding a small amount of color ink in some black areas. A few dark images that have black air may contain a combination of inks, black and color. For photos and images in black and white, a mixture of colors called 'composite black' can be used to achieve the image quality greatly improved and more fluid gray tones that can be accomplished with only black ink. Some inkjet printers use black ink, Pigmented, which is incompatible with a bit of photo inkjet paper. In this case, the dark or black areas are composed of color inks. Page performance test is carried out with all the cartridges (black and color), installed in the printer. For more information, see inkjet by page .

  (3) you can also try the suggested steps:

  • Solving print quality problems
  • Printer prints a blank Page or doesn't print black or color ink

  Please let me know if any of these steps has resolved your problem, or if there is anything else I can do to help.

  I look forward to hear from you!

  Thank you

• HP Deskjet Ink Advantage 1515: stop the test page printed for all-in-one printer, HP Deskjet Ink Advantage 1515

  How can I stop my HP Deskjet Ink Advantage 1515 all-in-One printer to print a test page everytime I STARTED printing?

  Hello JoshSimon ,

  Welcome to the HP Forums.

  I see that you have a problem with the printer printing before you print a test page.

  If you turn off the printer at the end of the day, please do not.  Turn the printer on/off will result in printing a test page.  If you are concerned about the printer lost power, and that's why you stop, the unit actually built in sleep/stand mode that will kick in when you are not using the printer.

  Once a print job is sent to the printer it then wake up and do the task at hand.

  In addition, make sure you have the printer power cable connected directly to a wall outlet and not a bar/power strip. Here is a document that uses a LaserJet printer for example, but it is intended for HP products in general. Please click the link which explains the problems when connected to an uninterruptible power supply/Strip/surge protector power.

  If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions, please click here: click here.

  See you soon,.