I changed my debit card and country and now I've lost all my purchases

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• My husband reset my firefox and now I've lost all my favorites. Help, please!

  There everything resets due to a virus. Now, I have NO favorites. I can't even my registration information because my email address is now different from that of the file. I'm crazy. Everything I needed was in my favorites. Help, please!

  Hello

  I guess you have Firefox Sync (as you MENTION your email), and your husband used the Reset Firefox feature?

  Please make sure you have a folder called "Old Firefox Data" on your desktop. If there is, then in Firefox unsync your current Firefox sync account, save new bookmarks, you can do (please see Firefox export bookmarks to an HTML element of the file for backup or transfer bookmarks) and then go to your profile folder:

  1. Open the troubleshooting information page using one of the following methods:
     • Click the menu button

       

       click Help

       

       and select troubleshooting information. Should open a new tab containing your troubleshooting information.

     • If you are unable to access the Help menu, type Subject: support in your address bar to bring up the troubleshooting information page.
  2. Click on the "View file" button by "account profile".
  3. Closing of Firefox (Menu

     

     >

     

     )

     • If you are unable to use Firefox to access your profile for a reason folder, please visit https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_finding-your-profile-without-opening-firefox
  4. In your Firefox profile folder, rename the file places.sqlite old places.sqlite
  5. Go to the "Old data Firefox" folder and copy the file places.sqlite and paste it in your Firefox profile folder where you renamed this file
  6. Open Firefox again and check if your bookmarks are there.
  7. (Optionally) recover bookmarks you exported by following this link: import bookmarks to an HTML file

  You can try to configure sync still once more. Let us know if this helped!

• I want to download free applications, but it doesn't let me do it cause I have a problem with my payment, I try to remove my debit card and the option did not appear, I can't choose no for the payment, what can I do?

  I want to download free applications, but it doesn't let me do it cause I have a problem with my payment, I try to remove my debit card and the option did not appear, I can't choose no for the payment, what can I do? This happen after I bought some coins for a game

  You must settle the debt until you can download something else of the podcast episodes on the iTunes Store or select None as the payment option.

  (142394)

• recently, I changed my credit card and I forgot to update the info card in adobe then my Ps and Lr are closed and I just paid but lightroom says 'update your membership' what should I do?

  recently, I changed my credit card and I forgot to update the info card in adobe then my Ps and Lr are closed and I just paid but lightroom says 'update your membership' what should I do?

  I see that the CC purchased February 22, 2016 is active.

  You have disconnected from the desktop preferences CC app & reconnected to activate the new CC?

  Please let us know.

  Concerning

  Stéphane

• Hello! I changed my credit card, and I'm trying to change the number of the account, here, too, but does not appear, how can I do this?

  Hello! I changed my credit card, and I'm trying to change the number of the account, here, too, but does not appear, how can I do this? Please answer me as fast as you can!

  Manage your membership and your payment. Creative cloud

  https://helpx.Adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html

• I need to change the credit card and cardholder of credit of our monthly plans... but I can't find any button billing. could you kindly say?

  Hi all

  I need to change the credit card and cardholder of credit of our monthly plans... but I can't find any button billing.

  can't find any support by adobe regarding billing issues.

  anyone of you could help me?

  Thank you

  Inga

  Change in the information of credit card to join creative cloud

  (1) connect to creative.adobe.com.

  2) click on the manage my subscription.

  (3) to change my billing information

  For the invoice

  (1) connect to adobe.com

  (2) go to my orders and select the order number, print the invoice here

• I have Apple TV gen 1. I changed my iTunes password and now I can't the Apple TV in the House. It will connect to iTunes. I type my Apple and a new password. My phone Gets a text with a verification code, but the Apple TV says wrong user

  I have Apple TV gen 1. I changed my iTunes password and now I can't the Apple TV in the House. It will connect to iTunes. I type my Apple and a new password. My phone Gets a text with a verification code, but the Apple TVsaybadusername password or.

  Your ATV1 has an old software system not updated for years.  You have 2 factor (6 digits) or authorization of step 2 (4 digits) enabled for your Apple account.  Here are the characteristics of the latter.  I disable these on your Apple account and try again.

  For Apple ID - Apple Support two-factor authentication

  Frequently asked questions about the audit in two steps for Apple ID - Apple Support

• Satellite 1900-303: changed the BIOS settings, and now I can't boot from the CD drive

  Can anyone help, I inadvertently changed the BIOS settings, and now I can't get the CD player to boot the pc back to the default settings, Windows xp seems to work ok as is the cd player.
  If someone has the original settings, I would be grateful for any help.

  Derek has soon

  Hello Derek

  Use the F2 key to enter the BIOS settings and change the order of boot devices. This option is under the STARTUP tab. Otherwise, you can insert the recovery CD when the unit is turned OFF. Turn it on and immediately press the C button. keep it down for a few seconds and unit is forced from the CD/DVD drive.

• I recently changed internet service providers and now my Wired desktop can't connect to the internet.

  I recently changed internet service providers and now my Wired desktop can't connect to the internet.  I noticed that the connection is showing 'Automatic private address' can I connect all my fine wireless devices.  I did extensive troubleshooting with my service provider, but they suggest that my master's degree network adapter must be replaced.  I updated the driver, and the device manager says it's working properly. If I connect the same wire for my laptop, it works fine.  This is just my office.  Any ideas how can I fix?

  Hello

  Follow the steps in the KB article below and see if that fixes the problem.

  How to troubleshoot possible causes of Internet connection problems in Windows XP
  http://support.Microsoft.com/kb/314095

• I changed the font size and now its great. When I went to change back the change back window font size is large.

  I changed the font size and now it is great.  When I went to customize to change the size of the font to its original size the window change size s now at large and I can't click on the OK button.  How to make the window smaller so I can change the font size?

  Dennis & ConnieCashion, Hi
  
  I suggest that you change the font size according to your requirement, then press enter once the changes have been made.

  Additional information:
  Change Windows fonts
  http://Windows.Microsoft.com/en-us/Windows-Vista/change-Windows-fonts

• What is my password? : I recently changed internet service providers and now find that my email account by default for send/receive of my former internet service provider

  I recently changed internet service providers and now find that my email account by default for send/receive of my old internet service provider. When I try to change it, it asks me a password and I don't know what it is?

  How can I find what you and make the changes I need to do?

  Your help is greatly appreciated.

  Wendy

  For the details of your e-mail account, contact your ISP (Internet Service Provider).

  Here's how to set up Windows Mail:

  http://www.SimpleHelp.NET/2007/02/07/a-beginners-guide-to-setting-up-Windows-Mail/

  Link above has an easy to follow Guide to set up Windows Mail.

  Contact your ISP (Internet Service Provider).

  They offer your broad band/Dial-up connection.

  Ask them to:

  username
  password for your service account to wide band/Dial-Up with them

  Server of incoming POP3 mail
  outgoing mail SMTP server

  The above information is required to set up Windows Mail.

  ISPS are usually happy to help you set up your email account.

  See you soon.

  .

  Mick Murphy - Microsoft partner

• My submenu does not work on my subpages of muse: that's when I made a change to the captain and now it is not - please help!

  My submenu does not work on my subpages of muse: that's when I made a change to the captain and now it is not - please help!

  The Web site is www.thecupcakebaker.co.uk

  Hello

  It looks like something is bunk of the menu items, pourriez please check again, see you if there are any blank object or anything else

  

  Let me know if that helps

• How can I return to 6.3 4.0 I have never had a problem with 3.6 and now 4.0 crashes all the time tell me how to go back

  How can I return to 4.0 3.6 I've never had a problem with 3.6 and now 4.0 crashes all the time tell me how to go back

  Downgrade to Firefox 3.6 first of all uninstall Firefox 4, but do not select the option 'remove my Firefox personal data '. If you select this option, it will delete your bookmarks, passwords and other user data.

  Then you can install the latest version of Firefox 3.6 available to http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your favorite courses, passwords etc.

  I recommend, to avoid possible problems with decommissioning, accessing your profile folder and delete the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Delete these files will force Firefox to rebuild the list of installed extensions, check their compatibility and cancel the toolbar customizations.

  For more information on how to find your profile folder, see https://support.mozilla.com/kb/Profiles

• I installed the creative cloud on 2 PC and now I've lost one, I can install the cloud on my new pc?

  I installed the creative cloud on 2 PC and now I've lost one, I can install the cloud on my new pc?

  you don't know.

  Just install the desktop application cc from here on your new computer, https://creative.adobe.com/products/creative-cloud

  When you sign in with that, asked you logout of your other computers.  agree and your lost computer will be eliminated signed.

  of course, you'll also sign on one of the computers that you have, but when you use your programs adobe on this matter, you will be asked to sign-in.  do it and're you good to go.

• I downloaded the version low resolution and now I need high-resolution for purchases

  I downloaded the version low resolution and now I need high-resolution for purchases. I can serch by name? Customer's fault the image... AdobeStock_78710038_WM.jpeg

  Do the following once you have acquired a license of the image.

  I downloaded my 10 free images and they all have the Adobe watermark on them, so I can't use them. Why have a watermark on them?