I chose Ps Cs6 but said that the installed version: Extended

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  [Left the forum Cloud/Installer generic for program specific forum... MOD]

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  You must use the Activate by phone and speak to a live operator.

  
  1) click Start and in the search for box type: slui.exe 4
  (2) press the ENTER"" key.
  (3) select your "country" in the list.
  (4) choose the option "activate phone".
  (5) when the automated service asks you what service you need do NOT - this should oblige the operator to pick up, and they can help.
  
  --

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The lazy three fingers