I continue to be prompted to install Silverlight when it is already installed. Can someone tell me how to get out of this loop of promting?
I am a customer of netflix and watching movies/TV shows on my PC. I watched a lot of movies in the past and today he says I have to install Silverlight. So I thought 'Ok, maybe the version of Silverlight, I have glitched somehow. " So I uninstalled and reinstalled and it's the same thing. Can someone help me on how to convince my compy that he already Silverlight and didn't need another?
Hey Becca444,
Thanks for posting in the Microsoft answers site!
You get asked to install Silverlight on a particular Web page or all of the sites you visit?
Try to visit http://www.microsoft.com/Silverlight and see if Silverlight content on this page will load for you. Currently this site will show a carousel app that shows a few sites that use Silverlight. If you go over it and right click on your mouse, you should see "Silverlight" in the right click menu.
If you see a prompt to install Silverlight on the site:
· Is it installed? If you are using Windows, check the applet of Control Panel programs and see if Microsoft Silverlight is listed as installed.
· If it is disabled? See the modules of your browser menu (for example, in Internet Explorer click on tools-> manage add-ons) and if you find Silverlight in there, and it is disabled, enable it and I hope that you will be ready to go.
· Something else? You might want to try another browser to see if it's the specific browser. You can also try the forums of installation & installation on http://Silverlight.net.
If Silverlight works very well on the site of Silverlight but not the site you are trying to visit, you will probably have to contact the author of the site. If you are the author of the site or you are just curious to know what can be wrong, here are some things I've seen causing the quick loop infinite installation.
Check out the link for more details below:
Silverlight Blog of Bob Pomeroy: Why should I get invited to install Silverlight on some Web sites?
If Silverlight doesn't work for you, and you get errors, try to uninstall, reinstall or upgrade Silverlight, it may be due to a broken Silverlight installation. Check the link for more details cleaning a machine to fix a broken below Silverlight installation:
Silverlight Bob Pomeroy's Blog: How to manually clean a broken Silverlight installation
Also, see the below link for a similar problem:
Get invited to install Silverlight
http://forums.Silverlight.NET/forums/p/121625/301084.aspx
I hope this helps!
Gokul T - Microsoft Support
Tags: Windows
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