I couldn't open an attachment in an e-mail message.
Original title: attachment.
I couldn't open an attachment in an e-mail message. Asked me if I wanted to save. He saved the attachment in a folder window, but I can't open it again. How can I open the attachment?
Hi MMLER,
1. which e-mail account do you use?
2. do you have a code error message when you try to open the attachment?
3. What is the file format and the size of the attachment?
4. what web browser you use to access the e-mail account?
If you use Internet Explorer to access the e-mail account, and then follow the steps below:
Method 1:
I ask you to change the download location and check if the problem persists.
You can try the following steps to change the Internet Explorer default 'save' the download location.
a. open Internet Explorer
b. click on the gear icon in the upper right corner, and then click view downloads.
NOTE: You can also press CTRL + J instead.
c. click on the Options link.
d. click on the Browse button.
e. find and select the folder you want to use as the default download location, then click on the selection to a folder of Internet Explorer button.
f. click OK.
g click Close.
Method 2:
Temporarily disable any third-party security program and check if it helps.
Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.
I hope this helps. If you have any other queries/issues related to Windows, write us and we will be happy to help you further.
Tags: Windows
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