I couldn't run itunes because quicktime, it doesn't work

I have downloaed itunes several times, but I don't work. the computer say quicktime initialization failed (error-2096)

Hi Alexhernandez,
 
I suggest you to consult the Knowledge Base article and check if it helps.
 
Error-2096 message when you open QuickTime for Windows in Compatibility Mode
 
Alternatively, you can check the link for more information:
 
When I try to open iTunes, I get a QuickTime could not initialize (error-2096)
 
 
Hope this information helps.

Tags: Windows

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