I encounter the error (can not open key: HKEY_local_machine32\software\microsoft\windows\currentversion\run...) during the installation of iTunes and QuickTime on my laptop.
I encounter the error (can not open key: HKEY_local_machine32\software\microsoft\windows\currentversion\run...) when installing iTunes and QuickTime on my laptop (Windows 7, 64-bit operating system). Tried to change the registry key to make sure that I had (full control) in the registry key main (HKEY_local_machine\software) and all of its subkeys (including \Wow6432Node and \Microsoft) and restarted my PC. But I still get the same error message. What Miss me?
ORiginal title: HKEY_local_machine32\software\microsoft\windows\currentversion\run
I tried all the advice support online from Apple without success. Then I called Apple support and they want to charge me a fixed fee of $19.95 to Troubleshoot modifying registry keys with me. I refused, and this is why I post this question on the Microsoft Forum.
Did you follow this advice?
"Did you download and save iTunes on the desktop > then right click > select run as administrator to install.
And do you have displayed in iTunes community that is free to do?
Ask the question in the community Apple iTunes:
https://discussions.Apple.com/community/iTunes
Tags: Windows
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Error 1402 could not open key HKEY_Local_Machine\Software\Microsoft Windows\Current Version\Run\Optional Components\IMAIL. Check that you have sufficient access to that key or contact your support team.
We have solved this problem by granting explicit permission at the same time "domain users" and "domain administrators" you can plug in "domain" in the field and the search for the users and select them. But this solved the problem for us.
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Remember - this is a public forum so never post private information such as numbers of mail or telephone!
Ideas:
- You have problems with programs
- Error messages
- Recent changes to your computer
- What you have already tried to solve the problem
Hi kmurf32,
(a) what programs you try to uninstall?
(b) what is you receive the exact error message?
(c) are that you can install updates for Windows and other programs without any problem?
To better understand the question, please provide more details about the problem you are having, we will try to help you solve the problem.
If you are unable to install a program, you can follow the steps to uninstall from the computer.
Step 1: use the Windows Installer Cleanup utility for delete all entries (uninstall program) that are associated with the product that you're having trouble:
Download and then install the Microsoft Windows Cleanup utility. To do this, see the Microsoft Web site:
http://download.Microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe
Save the file to the desktop. When the download is complete, double-click the file and then follow the directions. When the installation is complete, click Start, point to all programsand then click Windows Installer Cleanup.
In the list of the products installed , delete all entries that are related to the product you have installed wrong. If there are too many entries, click select all, and then click Remove. When you have deleted all entries, click exit, and then start the installation of the product
Description of the Windows Installer Cleanup utility
http://support.Microsoft.com/default.aspx/kb/290301
Thank you, and in what concerns:
Ajay K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.
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When I try to download the latest update to Adobe Reader, I get the following error message:
ERROR 1402 could not open key
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Current Version\Run\OptionalComponents\MSFSI searched this error on the Adobe Reader website and they said to uninstall the current version of Adobe Reader on my computer with the command install/uninstall via the control panel - I tried to do, but the I get the same error message when I try to uninstall my current version to reinstall. I'm so caught up in a "catch 22". I really need to know how to correct this error so that I can update/install this program.
Thank you
Sandi
sandib5532,
Try to use The Windows Installer Cleanup utility and see if it is able to remove your current version. Alternatively, you can consult the Adobe removal instructions.Mike - Engineer Support Microsoft Answers
Visit our Microsoft answers feedback Forum and let us know what you think. -
Hi all
The MSI failed with the error message as "could not write value vmware - tray.exe in \SOFTWARE\Microsoft\Windows'CurrentVersion\Run key. Make sure you have fufficient access to that key, or contact your support staff' while trying to install vmware workstation 11.1.0 in windows 8.1.
I tried to call the installer with run as administrator but it does not help, please suggest me overcome this error.Hi Vincentand welcome to the VMware communities!
This error indicates that you have some security software (antivirus or antimalware software) that protects the part of the registry. Can you try to temporarily disable all security software on your host computer and see if the installation can move forward?
See you soon,.
--
Darius
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How to rebuild the registry key 'Hkey_local_machine\software\microsoft\windows\currentversion\explorer\folderdescriptions '.
Hello
Hkey_local_machine\software\microsoft\windows\currentversion\explorer\folderdescriptions
Try to run the system restore.
Note: When you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.
To run System Restore, you can consult the following link:
How to repair the operating system and how to restore the configuration of the operating system to an earlier point in time in Windows 7:
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Hello im using windows vista 32bite many programs I tried to install arrived to the top with this error HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\windows\currentversion\run. Make sure you have sufficient access to that key! Yes I have all permissions. These programs include itunes, quicktime programs like this I really want of them as I went there on the forums to see if they have ideas and your doing I was just wondering do you pleaseThank youGAV
You must run high Regedit.
Start > Search > type: regedit
When regedit appears in the above results, right-click and choose "Run as Administrator". Provide the password/OK for the UAC area and Regedit open high. Now, you will be able to delete unwanted keys. Be very careful in the registry - a bad deletion can take all windows down.User - recommended configuration (Vista and Win7) accounts
You absolutely don't want to have only one user account. As XP and all other Windows 7, Vista, and modern operating systems are operating systems multi-user with integrated system of accounts as default Administrator and comments. These accounts should be left alone because they are part of the structure of the operating system.
In particular, you do not want account only one user with administrator privileges on Vista and Windows 7 because the administrator account integrated (normally only used in emergencies) is disabled by default. If you use as an administrator for your daily work, and this account is corrupt, things will be difficult. It is not impossible to activate the built-in administrator to rescue things, but it may require more work you want to do. Better not to get into a bad situation at first.
The user account that is for your daily work must be a Standard user, with the extra administrative user (call it something like 'CompAdmin' or 'Tech' or similar) only it for elevation purposes. As a user Standard is recommended for security reasons and will help protect your computer against infections. After you have created "CompAdmin", connect to it and change your normal user account Standard. Then log on to your regular account.
If you want to go directly to the desktop and ignore the Welcome screen with the icons of the user accounts, you can do this:
Start Orb > Search box > type: netplwiz [Enter]
Click continue (or provide an administrator password) when you are prompted by UACUncheck "users must enter a user name and password to use this computer". Select a user account to connect automatically by clicking on the account you want to highlight and press OK. Enter the password for this user account (when it exists) when you are prompted. Leave blank if there is no password (null). MS - MVP - Elephant Boy computers - don't panic!
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original title: problem with installation of iTunes
Hi guys
iTunes was running great until I tried to update to 9.0...
I tried the apple forums and forum of microsoft ideas, but nothing helps...
I use a dell 17 with vista home premium with sp2 installed studio.
partially, he settled then I get this error:
Could not open key: HKEY_LOCAL_MACHINE\Software\Classes\.m4b\OpenWithList\iTunes.exe check that you have sufficient access to that key or contact your support team.
I guess you're the closest to support staff I have....
in any case... I uninstalled itunes and quicktime and itunes now will not reinstall. I tried the version 8.2.1.6 and I guess I can try the previous version... I also tried opening the HKEY and got in what concerns the OpenWithList, but he will not give me access. I have no idea what I'd do if I got there, but I watched out of curiosity and was blocked...
any info would be greatly appreciated!
If you have guitar questions let me know, I have been a tech for almost 25 years.
Thanks again, scott
I had the exact same problem and error as you message the guy but he fixed earlier. I'm not an expert, or even trained somehow. I just worked through until I got everything to install. If you try this, please back up your registry first.
In any case, here's what I did.
First of all, I uninstalled iTunes, Quicktime, Apple Software updater toally, _-anything with Apple in the name.
I opened regedit using 'run as administrator '.
I then went to the registry key:
HKEY_LOCAL_MACHINE-1-5-18\Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8\108B43C0CEA676640B35306AE7D24051
.. .and selected the folder DA42BC89BF25F5BD0AF18C3B9B1A1EE8
Right-click & click Permissions
Click Advanced, and then click the owner tab
Type "Administrators" in the current field of owners and th check Replace owner subcontainer and volumes(Note: I did this because I had another key with permission issues, after I fixed the original onelisted above)
Apply the settings, and then click Permissions tab. Once more, add 'administrators' to the permission entries list, and then click on edit and select all the checkboxes of permission. Also click on the boxes of the 2 bottom regarding permissions inheritable.
Click OK
Now on the main permissions tab, choose administrators in the windows user name or group and then check the full control and read check boxes. Click OK.
In the main window of regedit, you should now see the keys in the right pane for each subfolder in:
HKEY_LOCAL_MACHINE-1-5-18\Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8In the menu bar click file > exit
I downloaded and installed the new handset iTunes9 and apple Quicktime.
Everything worked well. I hope this helps.
-J
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I'm currently using Vista 64 home premium. I got this error when updating and uninstalling software sometimes in recent months. First, I noticed the problem by updating to Adobe Acrobat. By checking the registry in question key, I received the error message that I don't have permission to view the permissions on the key. When you click again, it lets look a bit. What I found, it was the permissions haven't had no users or groups appear under the security heading. By clicking the Advanced button, click the owner tab, the current owner appears "unable to display property information."
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I found several subkeys that have lost the original users and groups. Some deal with software only, some treat the software/hardware parameters. I have found no consistency for corrupt permissions except that they are always a subkey and more often 'properties', "InprocServer32" or "ProgID" and associated subkeys of the people.
Is there a way to reset the users and groups through the registry without having to track each instance registry in which they are absent?
I had known this same permissions problem corrupted or missing of users/groups with Windows NT4 several years ago when working on several computers and servers. My last attempt at solution involved activating the administrator user (command prompt "net user administrator /active: Yes", logging in as that user, exporting the new record, and then logging in both of myself and import this new registry.) It was quite successful, but there was an alert that certain subkeys elements could not be imported. A number of subkeys that have been corrupted have been resolved, I'm not sure that were not the case of the other keys.
Hello
Your computer is on a domain?
See the article mentioned below and follow the steps to solve the problem.
Restore the security settings for the default settings.
http://support.Microsoft.com/kb/313222Let me know if you need more assistance.
Kind regards
Afzal Taher-Microsoft Support.
Visit ourMicrosoft answers feedback Forum and let us know what you think. -
I have a big problem when you try to install the last update... Please help
Download Skype OneDrive site application files:
https://onedrive.live.com/redir?RESID=DB6E69DD03D093C9%21205
Copy these files to the folder of installation of Skype on your computer.
C:\Program Files (x 86) \Skype\Phone\
You may need to provide administrative permissions when overwriting of files in this folder.
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The following question will fail be displayed in MSConfig
Windows Registry Editor Version 5.00
[HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun]
@= "c:\\users\\steven\\appdata\\local\\temp\\6csjbd5.exe".I came across this, after being attacked by malware. In general, I use MSConfig to disable all startup items when troubleshooting an attack and attempt to regain control of the system. MSConfig lead me to believe I had disabled all startup items, but he fails to show or disable the (default) entry to the registry key above. Indeed, it's an exploitable bug that is currently used by malware developers to hide from end users, armed with MSConfig. As a side note, CCleaner has the same problem. The only solution is to change the value directly using RegEdit (clear).
Hello
Method 1:
You can run Windows Defender in offline mode
http://Windows.Microsoft.com/en-us/Windows/what-is-Windows-Defender-offline
Method 2:
Analysis System File Checker and check:
I hope this helps!
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Original title: Error 1402
Hi, updating Adobe but error HKEY_LOCAL_MACHINE32\SOFTWARE\MICROSOFT\WINDOWSNT\CurrentVersion\Image file execution Option\AcroRd32Info.exe. and request "check that you have sufficient access to that key.
I saw on the net demand UtilitiesTech that their software would fix this problem. Paid $43 .00AUD find still with the same problem. I have "Cat live would be" their technology who asked away from my PC, I said no, he said that he could not fix the problem unless it is remote my PC. My question is is this a legitimate claim of the software UtilitiesTech provider and why they say they may need to distance your PC before paying their fees. I would not have paid and downloaded their software if I knew in advance that the solution involved "opening the door" in my PC.
Thanks in advance for any advice.
This is a Fix - It Ms that can help. I found it after a few other errors of 1402 in Win 7
https://support.Microsoft.com/en-us/mats/program_install_and_uninstall
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I have a new HP computer and I can not open hotmail attachments (updated Automatic Windows Vista, IE8, activated and updated running). When you try to open an attachment, the bar downstairs quickly moves to the right, but never appears a dialog box asking if you want to open or save the file. Error message I get when I try to resolve it with the suggested steps indicates "module"wintrust.dll"was loaded but the call to DllRegisterServer failed with error code 0x80070005. I tried to do the same command prompt, but still not received the same error. Thanks for help anything.
Hi Paul,.
Have you tried to download an attachment after you turn off your antivirus?I had a problem in the past where the system was performed at Trend Micro Internet Security and Web content filtering (I think that's what it was called) was preventing attachments from download.I would like to know what are your results!Cody C
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think. -
Hello
I used following codes to try to get the file name of the security event log message.
----------------------------------------------------------------
HKEY hSourceKey = NULL;
DWORD lResult;lResult = (RegOpenKeyEx
HKEY_LOCAL_MACHINE,
L 'SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\WINEVT\\Publishers\\ {0063715b-eeda-4007-9429-ad526f62696e}. "
0,
KEY_READ,
(& hSourceKey);
----------------------------------------------------------------Although I can read this key in "regedit", I had a "cannot find specified file" error (errno = 2).
Why?
Thank you
Hello
Thank you for your response.
It's a "win32 console application" on windows 2008, so I can't compile it in 64-bit.
After that I added KEY_WOW64_64KEY, RegOpenKeyExW() worked well.
Your greetings.
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