I currently own adobe cs5, why not qualify to upgrade to cc?

I currently own adobe cs5 design standard. I have recently switched from PC to MAC as well. Today, as I tried to log into my account from my old PC and my new MAC adobe. When I registered my account and the site checked to see if I qualified for an upgrade, he said "you are not eligible for this offer. "Please visit our plans page to browse our list of other offers." I'm new to all this, so maybe this is a stupid question. But he saw someone of what is happening and why I can't get the upgrade expected? Thank you!

why I can't get the discounted upgrade?

Terms and conditions

"This offer is not available for education, OEM or volume license customers."

One of these applies to you?

Tags: Adobe

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