I did a system restore and now I can't connect to internet

My computer was working very slow so I did research to find out what might help him to run faster, I found that by doing a system restore might help so I tried it and after it was over and I tried online my computer does not connect and said it was a mistake and asks me if I want to send an error report but still wont let me online so I don't then went back to undo the System Restore and still unable to connect to the internet any help no matter which could offer would be appreciated thank you remember - this is a public forum so never post private information such as numbers of mail or telephone!

Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

Hello tashao26,

1. What is the exact error message when you try to go online?

2. what web browser you use on your computer?

If you use Internet Explorer and the error you are referring, it seems to me that Internet Explorer crashes on your computer. You can check the link below for this problem:

http://support.Microsoft.com/gp/pc_ie_intro

Also, if you have Internet Explorer 7 or later, you can check the link below:

http://support.Microsoft.com/kb/926449

Thank you
Irfan H, Engineer Support Microsoft Answers. Visit ourMicrosoft answers feedback Forum and let us know what you think.

Tags: Windows

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