I do hear in my headphones very good volume is high enough.

Got a new USB headset.  I can barely hear with it, even if the volume is set as high as possible.  I went on the Panel and set the headset as my sound by default, and it still doesn't work that well.  It does not work as call softphone voip incoming so as well, but it's still not as strong as I like it.  Tried to use it when playing games and is not good at all.  It wasn't a helmet not expensive, it's a Jabra Biz 620.  Would appreciate any help.

Hi Whimcycle,

  • The volume works fine on the external speakers?

You can follow the steps below and check the volume settings in Vista and try to raise and check if it works very well.

a. open Control Panel.

b. click on the sound.

c. Select the playback tab, and then click the USB headset.

d. click on the properties button and click the levels tab.

e. increase the volume of the headset and check if the volume is increased.

f. also on the Read tab, click on the button set up and test the headset and follow the wizard.

Check if the steps above will help you to solve the problem of volume.

You can also navigate to the link below and follow the steps in the article to solve certain problems of its currents on your computer.

http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-fixing-common-sound-problems

Also, you can try to update the drivers for your soundcard since the Device Manager and check if it helps. Access the link below and follow the steps to update the drivers.

http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

Hope this helps and let us know the result.
 
Thank you and best regards,

Srinivas R

Microsoft technical support.

Visit ourMicrosoft answers feedback Forum and let us know what you think.

Tags: Windows

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