I don't know if I exactly did my registration for student creative cloud and Professor or not?

Hello; I just bought adobe creative cloud student and teacher edition (one year, paid in advance). However, it is written in my account in the plans section "has been canceled (it is valid until May 4, 2016). I also tried to download the program, but it failed. What's wrong? did I do something wrong?

Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

Tags: Adobe

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