I don't know where to go to download my apps, I have a paid account, but I just got a new computer.

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• I have a problem I bought the collection master in 2012 for Mac just got a new computer with Windows 10 and I do not know how to download and install master collection on my new computer, can someone help me?

  I have a problem I bought the collection master in 2012 for Mac just got a new computer with Windows 10 and I do not know how to download and install master collection on my new computer, can someone help me?

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
  • Captivate: 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• My crasehd of the computer and I need to re - install Photoshop CS6.  I have the serial number but don't know where to find the download.

  Someone know where I can find the download for CS6?  I have my serial number but don't know where to find the file to download.

  http://www.Adobe.com/downloads/other-downloads.html can help

• This error window appears every time I have send an email. The e-mail address is not a valid email address. I don't know where to delete this. I tried to look online to object, but also other research.

  The message could not be sent. The authentication setting are may not be wrong for your e-mail [SMTP] Server outgoing. To resolve this issue, go to help, search for "Troubleshoot Windows Mail" and read the section "I have problems sending e-mail". If you need help to determine the appropriate server settings, contact your e-mail service provider.

  The rejected e-mail address was ' * address email is removed from the privacy *'. "Are subject: movement of Winnebago, IT ', account: 'imap.aol.com', server: 'smtp.aol.com', Protocol: SMTP, server response: ' 550 5.1.1 E4.13 box to the LETTERS NOT FOUND ', Port: 587, secure (SSL): no, Server error: 550, error number: 0x800CCC79

  Also, did you put a check mark on "my server requires authentication"?

  1. When you return to the dialog box accounts Internet, click on the Mail tab (if the dialog box going Internet is not open, click the Tools menu and then click accounts).
  2. Select your AOL IMAP account.
  3. Click on Properties.
  4. In the Properties dialog box, click the servers tab.
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  6. Click apply.

  t-4-2

• Got a new computer.  Try to install CS5.  I don't see CS6 which I do not need or want to upgrade 2 is

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  Thank you.
  

  Hi RCRoy45,

  Please find the direct link to download CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html .

  Please follow the very important instructions before downloading.

  Kind regards

  Romit Sinha

• When I downloan anything, I can't find it when I'll get it, because I don't know where to look.

  Whenever I have download anything, I don't know where to look for it. I tried my downloads and documents and they were not there. How can I find them?

  Did you download and save this file on your computer or have you clicked on an "Add to Firefox" button to install the extension?

  In the case of the latter, you have to confirm this through two steps.

  • https://support.Mozilla.org/KB/customize-Firefox-with-Add-ons-plugins-and-extensions
  • https://support.Mozilla.org/KB/extensions-add-features-to-Firefox

  If you saved the extension and see the downloads on the subject: then you can use the context menu to open the folder that contains the page downloads.

• I just upgraded to a new computer running Windows 7 to an old an XP running. I would like to transfer all my favorites, but I don't know where they are and where to go to in the new computer. Thank you.

  I just upgraded to a new computer running Windows 7 to an old an XP running. I want to migrate my old favorites to the new computer, but I don't know where to find them and the places where to migrate.

  I have the old drive from the computer.

  Thank you.

  See https://support.mozilla.com/en-US/kb/Backing%20up%20and%20restoring%20bookmarks

  and

  https://support.Mozilla.com/en-us/KB/backing%20up%20your%20information?s=new+computer & r = 4 & As=s#OS = Win & Browser = FX8

• I bought the 1 TB cloud storage.  Now all my iPhoto albums disappeared and I don't know where I can not find where to open iCloud!

  I bought the 1 TB cloud storage. Now all my albums iPhoto/Photos and events have disappeared, and I don't know where to find them!  Also, I don't know how to open my iCloud.

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  Try to go to iCloud.com, log and see if they are there.

  Login to iCloud in the system preferences/iCloud.

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  What the hell are you doing on everything?

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• I downloaded MapPoint 60-day trial, left for the evening while he was a free download. It took an eternity, came back and I don't know where he himself recorded?

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  If you are running Windows Vista or Windows 7, first look in the Downloads folder:

  Start > click your user account > downloads

  If this isn't there, look at the root of the drive where Windows is installed to C:\

  You can also view files such as Public downloads

  If you can't find it, try the following:

  Try to download again, but not to save, just to see where default to downloads

  Look here and get the download.

• Where devil is the old "file"? I don't know where the "print" key is on Windows 7 :(

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  Hi Linda, ask in the newsgroups Windows 7 as this discussion group is related to the Windows updates.

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  http://social.answers.Microsoft.com/forums/en-us/category/Windows7 TaurArian [MVP] 2005-2010 - Update Services

• I don't know where is my windows XP disk and I want to install Korean on my computer. Help, please!

  I don't know where is the disk and I need to install this. Is said that this may already be on my computer but I don't know where to find.

  Some CD of Windows XP can be stored on the computer in C:\i386, but you will not be able to reinstall Windows from it. If you do not have the CD, try to contact your manufacturer.

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• It can't open word document because an importer of appropriate chart is not found. I had this problem and the technician "selected" Word as an opener, but I don't know where to find them on my computer. __

  Cannot open word document because a

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  I had this problem and the technician "selected" Word as an opener, but I don't know where to find them on my computer. Can you direct me while I have when I want the word docuents to open they will be?

  Right click on the saved file.
  Select: Open with on the shortcut menu.
  Click: Choose [default] program
  Letter: Microsoft Word
  Check: Always use the selected program to open this type of file.
  Click OK.

  Bruce Hagen
  MS - MVP October 1, 2004 ~ September 30, 2010
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• I'm trying to uninstall lightscribe that came pre-installed on my computer and I continue to be asked to log in as an administrator and I don't know where or how to do it.

  I'm trying to uninstall lightscribe that came pre-installed on my computer and I continue to be asked to log in as an administrator and I don't know where or how to do it.

  In my case, just by running the "C:\Program Files (x 86) \Common" at CMD with ADMIN rights and by following the steps in uninstalling was enough.

  PD: Nice post 'eschelar '. I thank very you much.