I don't want ' t this spyware but it keeps coming up when I turn on my PC. I can't uninstall it. They keep saying that I have to buy and do away with the security I have which I don't want to pay or get rid of what I already have.

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  Adobe ProXI and DC are installed but box keeps saying that I have to buy.  It does not accept my serial number.  I don't know what to do.

  Hi Holly,

  Please visit: Activate and deactivate Adobe products

  Applications creative Cloud back in test mode after an update until 2015 for CC

  I hope this helps.

  concerning

  Megha Rawat

• Im trying to buy photoshop but it keeps saying that its not available in my area. I am in the United States and in my area gets bad! I even updated to the United States, but it is not record the change!

  Im trying to buy photoshop but it keeps saying that its not available in my area. I am in the United States and in my area gets bad! I even updated to the United States, but it is not record the change!

  Hi Mariam,

  It seems that your ID Adobe was initially registered in Pakistan due to which it is not allowing you to make purchases in the United States.

  You can create a new Adobe ID, register in the United States and then it should allow you to make a purchase.

  Let us know if it works or not.

  Thank you

  Yann Arora

• I have and iPhone 4S that I am trying to activate and he was released at factory and when I turn on it his need I sign in an old Apple ID that I have more access to email. It is eliminated.

  I have and iPhone 4S that I am trying to activate and he was released at factory and when I turn on it his need I sign in an old Apple ID that I have more access to email. It is eliminated.

  Unfortunately, it seems that the device is always related to your iCloud account, which makes the useless device for you to use unless unlock you by entering the password. My only recommendation would be to reset your apple id password. You can do this by answering the security questions, you must Access your e-mail in order to.

  Reset your password here:

  https://iforgot.Apple.com/

  I hope this helps!

• I'm trying to restore my computer, but it keeps saying that my local disk (c) has errors. How to fix this?

  My computer has developed a really bad virus and it is ruining my computer. I start to panic because it's my laptop of the future College, and I don't have the money to have someone to fix it professionally. I can create a fine restaurant but when I try the next step to restore, a box appears and says that the disc drive Local (c) has errors. How can I fix this so I can restore my laptop? PLEASEEE?

  Hello

  When you are sure that the disc is clean, unless the programs above will work everything just not on the disc without
  using these 1.

  Starting from your startup disk COMMAND prompt, run these (you can run them in windows, but can be
  more efficient prompt startup disk so I will list two meanings).

  A boot disk command prompt

  Chkdsk /f /r

  RESET

  sfc/scannow

  RESET

  ---------------------------------------------------------

  Inside Windows - regular or Safe Mode

  Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  --------------------------------------------------------

  If there is no verification here checkdisk unhandled error:

  Manufacturer diagnostic utilities - use of your hard drive to test carefully
  http://www.techsupportforum.com/hardware-support/hard-drive-support/302602-hard-drive-diagnostic-utilities.html
  You can try the tests here, that "might" help:

  SpeedFan
  http://www.almico.com/sfdownload.php

  HD Tune
  http://www.hdtune.com/

  I hope this helps. Rob - bicycle - Mark Twain said it is good.

• I keep saying that I have to install Net framework version 2.0, I can't find it in the updates

  NET framework version 2.0 is already installed on my laptop by my Builder, but when I connect I get a message saying that I need to install it but I can't find it on the update page

  You won't find on the update page because this version is part of the operating system.

  http://blogs.msdn.com/b/astebner/archive/2007/03/14/mailbag-what-version-of-the-NET-Framework-is-included-in-what-version-of-the-OS.aspx

  Contact the manufacturer of the best way to run a "System File Checker" or repair without losing any information, etc.

• Satellite A100-049: programs keep saying that I have no rights

  I am the only user on this laptop A100-049, using Windows Vista.
  Some programs who want to write files in the root or in the directory program files and if I want to delete some files that I created, all of a sudden tell me I can't do this, because I don't have sufficient rights to do so.

  I was under the impression that as the only user, I was automatically in the administrator group, that i keep reading gives me all rights to the files.
  This doesn't seem to be the case for me, can anyone help please. I found by trial and error that if I go into the properties of files and select the Security tab, then select "Remove properties and personal information", then I can delete files, but I have to do for each file.
  Thank you very much in advance for any response.

  I think that happens because of the new Vista feature called UAC (user account control)

  Microsoft provides this info on UAC:
  The main goal of user account control is to reduce the exposure and attack surface of the operating system by requiring that all users run in standard user mode. This limitation minimizes the ability for users to make changes that could destabilize their computers or inadvertently expose the network to viruses through undetected malicious software that infected his computer.
  User account control, COMPUTER administrators can run most applications, components and processes with a limited privilege, but have "elevation potential" for specific administrative tasks and functions of the application.

  http://TechNet.Microsoft.com/en-us/windowsvista/aa906021.aspx

  On this page of Microsoft, you can find useful information, how to handle this user account control:
  For example how to disable the Admin Approval Mode, how to mark an application to always run high, etc.
  http://technet2.Microsoft.com/windowsvista/en/library/0d75f774-8514-4c9e-AC08-4c21f5c6c2d91033.mspx?mfr=true

  If you want you can completely disable this feature!
  Google a bit and you should find useful sources ;)

• I deleted a lot of files of my goods and cc keeps saying that I have more storage. I'm doing something wrong?

  I have doen not add to 2G

  @mr2016 - you have 7 files in the Archive to https://assets.adobe.com/files?filter=archive and 9 files in the files to https://assets.adobe.com/files. Total storage used for these 16 files is 2.34 GB.

• I can't download the Service Pack 2 because it keeps saying that I have not downloaded sp1?

  After a day of the sp2 download, it is finally over. Here is the problem.

  Run the sp2 > welcome to sp2 > license > you need to install windows vista service pack 1
  I really need help here. I am clearly using windows service pack 1, and my computer is windows Vista.

  Make sure that SP1 is installed really

  Click the Start button, right-click computer, and then click Properties.

  See if Service Pack 1 is listed in the Windows edition section

• My XP computer keeps saying that I have a low disk space when I know that I have not

  and my AVG said there is no threat or virus. Ive cleaned all the unused files, but still no luck. What can I do?

  What is the processor and RAM how much your computer have? Make a right-click on the icon my computer on your desktop and select properties for this information.

  Try Ctrl + Alt + Delete, select Task Manager, and then click the performance tab. Under Commit Charge, which is the Total, limit, and the pic?

  I'd be interested to see a report of Disk Defragmenter. Open Disk Defragmenter and click analysis. Select view report, and then click Save as and save. Now find VolumeC.txt in your My Documents folder. Open the file, and place the cursor anywhere in the file, select Edition, select all to select all the text and copy and paste into the body of your message. To do this, before you run Disk Defragmenter because it is more informative.

  Select Start, all programs, accessories, System Tools, cleaning disk to emptying your trash, delete temporary Internet files and other selected options. I recommend also you click Other Options, System Restore and delete all but the last system restore point. Run Disk Defragmenter.

  Using the system restore option is most appropriate when your system is slow and you need to increase the free disk space on your C partition. If you have errors that could be solved by using the system restore to your system settings back to before the error occurred initially do not use this option.

  If more than one person uses the computer and they have their own user log you need to run Disk Cleanup in each user profile that you want to delete all the unwanted files.

  A better program of disk cleanup is cCleaner. Delete System Restore points may be important if you have little free disk space. The ability to delete them is one of the tools options. You can selectively remove those created in less important moments.

  cCleaner comes with a registry tool. Do not use this tool as any registry cleaner could lead to the creation of very difficult to resolve system errors.

  http://www.CCleaner.com/download

• I can't install Pro 11 it says that I have an incorrect serial number

  I can't install Acrobat Pro 11. Help!

  number incorrect https://forums.adobe.com/thread/1908080

• I don't have the email with the security code for an add.

  In the month of August, I bought an add on. I think that the email with the security code has been sent to a spam file that has been deleted.  any help would be wonderful

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  You should check your spam folder before deleting anything!

• Update trial version, but got and even that will not open because my email associated with the account configuration has changed, so I can't get into it at all. Adobe said that I can't change my email that I have to close my account and start a new. any w

  Update trial version, but got and even that will not open because my email associated with the account configuration has changed, so I can't get into it at all. Adobe said that I can't change my email that I have to close my account and start a new. any way around this? sounds to me ridiculous

  Contacted Adobe Support and they recommended to configure the new Adobe ID?

• I have Photoshop CS5.1 Extended with free upgrade to CS6. How do I re acquire this upgrade?  I upgraded my laptop from Vista to Windows 7 and had problems with the way he ran I did a full clean install of Win 7 and am trying to re install all my

  I have Photoshop CS5.1 Extended with free upgrade to CS6. How do I re acquire this upgrade?  I upgraded my laptop from Vista to Windows 7 and had problems with the way he ran I did a full clean install of Win 7 and am trying to re install all my Applications

  Please refer to I have Photoshop CS5.1 Extended with free upgrade to CS6. How do I re acquire this upgrade?  I upgraded my laptop from Vista to Windows 7 and had problems with the way he ran I did a full clean install of Win 7 and am trying to re install all my

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• I just got a chat session with unnecessary failure to load Adobe. I bought LR6 in September. He worked for a while. Now my develop the module is disabled and it says that I have to put the licensed software. I have my number series but for some reason, it

  I just got a chat session with unnecessary failure to load Adobe. I bought LR6 in September. He worked for a while. Now my develop the module is disabled and it says that I have to put the licensed software. I have my number series but for some reason any it not reactivate my software. I downloaded the software directly from Adobe. I paid for the license from Adobe. I have a serial number adobe, but nothing works.

  Hi iamangryatlightroom,

  Please refer to the related discussion and follow the steps to solve the problem.

  Reference: Lightroom 5.5 'Module Development disabled, please renew your membership'

  Let us know if that helps.

  Kind regards

  Mohit