I downloaded lightroom and putting in the serial number, I get "bad serial number", although I am reading from the installation disc.
I downloaded Lightroom from the internet (I have a macbook air without cd player), when you try to activate it with the serial number of my installation disc, I get a message "bad serial number" even if I double checked my entry to make sure.
Hi wolfgangb,
We have you sent private message.
Kind regards
Mohit
Tags: Photoshop Lightroom
Similar Questions
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Can I download Lightroom 4 instead using the Installation disc and how?
The software was free with any purchase of the camera, but I don't have a CD/DVD drive on my computer. I have a serial number of course - I can download it from the adobe.com site and if so, how? Thank you!
Download the trial of Lightroom 4.3 on the Adobe site and convert it to a permanent with your serial number license when you are prompted.
Winner: http://www.adobe.com/support/downloads/detail.jsp?ftpID=5521
Mac: http://www.adobe.com/support/downloads/detail.jsp?ftpID=5520
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I need to move from the 100's of thousands of photos of my Aperture library on my mac desktop and my external drives to lightroom. First buy and download lightroom and then buy the plug and start the transfer? I do a small sample first? I lose all my files organization and my settings? My pictures are not saved in RAW.
You can use the adobe 30 day trial software to make sure that everything works as you like before you buy.
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I have already download Lightroom CC compared to the creative clouds of Adobe, and I also paid my creadit card money. But I do not have any email on my serial number
Creative cloud do not need a serial number. It will use your Adobe ID on which you bought the creative cloud composition.
If you need to sign in with your Adobe ID and password to activate the composition of the cloud.
Disconnect & reconnect the CC desktop application.
In case it is not signing in successfully, please try the following:
I do not know what operating system, you work on so I give you a few steps windows and MAC:
Windows:
In windows 7 go to the following location:
/ Windows/system32/drivers/etc
1. find the file "hosts".
2. open it with Notepad
3. check if you have any input for Adobe
4 remove the entries and try again to launch any product of CC
On Windows XP, go to the following location:
\Windows\system32\drivers\etc
1. find the file "hosts".
2. open it with Notepad
3. check if you have any input for Adobe
4 remove the entries and try again to launch any product of CC
Mac:
1. click on 'Go' and navigate to/private/etc
2. open the 'hosts' file and departure for all entries for Adobe.com
3 remove the entries and save the file
4. try to launch again any product of CC
You can consult:
http://helpx.Adobe.com/creative-cloud/KB/CCM-prompt-serial-number.html
Could not download successfully after adobe
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html.
Please let us know if it worked.
Kind regards
Baudier
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Photoshop CS6 not found after downloading and putting in the serial number
Photoshop CS6 not found after downloading and putting in the valid serial number. Only the extended version will appear as available. How I just downloaded photoshop CS6 only?
Thank you!
If you follow the 7 steps you can directly download a free trial here: Download Adobe CS6 tests: direct links (without Assistant or Manager) | ProDesignTools
and activate it with your serial number.
If you have a problem from the download, you follow the 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow the steps 1, 2, and/or 3 (which adds a cookie to your system, allowing you to download the correct version of the adobe.com site).
failure to obtain this cookie translates into an error page displayed after clicking on a link on prodesigntools.com or initiates the download of an incorrect (e.g., current) version.
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I recently bought a Macbook Pro and can not download my Photoshop CS6 extended. I have a serial number and product code the product disc, but, but still am not able to download my product. All the instructions say "double-click install.app" but this seems to be a non-existent option on my computer. I even bought a drive USB superdrive for the sole reason to put in my product directly drive download and it does not work either.
I also tried to install directly from the site Web Adobe - my serial code was denied, but I only used it on my old laptop, so it is supposed to work again.
It seems equally clear that Adobe did the download of older products as difficult as possible for past clients. This is ridiculous. I spent hours trying to get this to work and have gotten nowhere. Does anyone have advice for me?
It is not known if you encounter a problem downloading or installation problem, but it looks to be an installation problem.
If it's really a problem downloading, file links are below.
Available downloadable Setup files:
- Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC | XI, X | 9,8 | 9 standard
- First Elements: 13 | 12 | 11, 10 | 9, 8, 7
- Photoshop Elements: 10, 11, 12, 13. 9,8,7
- Lightroom: 6| 5.7.1| 5 | 4 | 3 | 2.7 (win),2.7 (mac)
- Captivate: 8 | 7 | 6 | 5
- Contribute: CS5 | CS4, CS3
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
window using the Lightroom 3 link to see these "important Instructions".
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I bought Adobe Lightroom 6 only to see my DVD drive does not work with Windows 10. Is it possible to download Lightroom? I have the DVD with the serial number.
Download and install the trial version of Lightdroom CC.
Then enter your serial number, follow these steps
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I paid best buy for lightroom 6, put in the code to purchase on the website, but it does not give me a serial number. Help?
Please read here and see if this helps: https://helpx.adobe.com/x-productkb/global/redemption-code-purchase-help.html
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I am trying to re-download Lightroom and when I hit the download button begin who appear in my email and enter the order number and the password, it says no order found. Help please... Urgent
Chances are th eemail link is a download option once. After that, you probably need to go to your Adobe account online and look for an option to download it.
Depending on the version it is, you might be able to find a download link through one of the following links...
Lightroom - all versions
Windows
http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh
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I bought a new PC and re-uploaded the plan of photography after signed in Adobe CC with my credentials. Sometimes I get a notification on a trial version of Adobe Bridge and I wanted to make sure that I downloaded Lightroom and Ps for my plan, trial versions not. I just down loaded terms of photography twice, once on my first computer and a second time on this computer. Please advise and thanks in advance.
[Duplicate message deleted... post the same question more than once is confusing... MOD]
[This is an open forum, not a direct line to Adobe support... you have to wait a response]
Hello
For the trial;
First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.
https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
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Hello, I have a new Mac Book Pro and I'm not sure how to use it. I just 'downloaded' Lightroom and it is not showing in my toolbar or on my desk... It shows a circle that says Lightroom 5.7.1 and when I click it it brings me to the download process initiail... Help!
Hello
Please click on the first " Finder " icon on the dock (toolbar below) on your screen, in the left panel, you will see an option, click on 'Applications' on it.
Under the present, you should be able to see Lightroom if it is properly installed.
Let us know if that helps.
Kind regards
Bani
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I just bought a new laptop and have downloaded Lightroom 4.4. The font size is tiny and unreadable. I looked in preferences to see if the font size can be redefined to allow me to read the screen but can't see anything (except the magnification tool application) to read the screen.
Any ideas?
Hello
You can change the font of the user interface of the options below.
- On Windows, choose Edition > Preferences > Interface > font size:
- On Mac OS, choose Lightroom > Preferences > Interface > font size:
Change font size according to your need.
You must close out of Lightroom and restart for the change to take effect.
Let us know if this helps!
Kind regards
Vivet
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I downloaded the App from creative cloud and I'm trying to download Lightroom and I get error Code 6
I downloaded the App from creative cloud and I'm trying to download Lightroom and I get error Code 6?
If it is exist code 6, errors ' Exit Code: 6 "," Exit Code: 7 "|"» CS5, CS5.5
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If I buy the deal of photography can I download Lightroom and Photoshop on my desktop and laptop computers with one license?
Yes.
single user to Adobe (including subscription cc licenses) license allows installation on an unlimited number of computers, but allow activation/sign-in on computer up to two at any time.
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I want to know if I can download lightroom and pay $9.99 for the contract year however in the coming months if all goes well, I hope to have a new laptop. I'll be able to transfer and download it again or would I have to cancel (and then charge 6 months) and start a new contract with the new portable computer. Thank you!
No, just install the creative application of cloud on the new machine and log in using your adobe account and you should be able to install direct from there without uninstalling from your previous machine. You can have it installed on multiple computers, you just can't use it on more than one machine, that's why she makes you log on to the creative cloud.
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