I paid best buy for lightroom 6, put in the code to purchase on the website, but it does not give me a serial number. Help?

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  You must contact Adobe Support by chat or phone when you have the serial number and activation problems.

  Here are some links to help get in touch:

  http://www.Adobe.com/support/chat/ivrchat.html

  http://www.Adobe.com/support/download-install/supportinfo/

• I buy 6 Lightroom from Amazon, received the album, but could not find a SN which will allow me to start the installation.  This sleeve is not, the FN is too short, the other number on the box is only 18 digits.  Help

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  You posted in the wrong forum, this is the forum of Captivate. Can I move this question to the Lightroom forum?

• I bought lightroom 6 at amazon, but it will not be installed. All I said "Installer failed to initialize, please download Adobe install advisor to detect the problem", but it does not exist. It gives me no more information than that. I have already

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  start at the top and work your way down to apply applicable patches until your problem is solved.

  If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html

  If your error is:

  "Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.

  first of all, rename folder OOBE OOBE.old.

  to find the OOBE:

  Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE

  Win 32 bit OS: Program Files \Common Files\Adobe\OOBE

  Mac os: HD > library > application support of > adobe > caps

  Mac os: USER > library > application support of > adobe > OOB

  If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.

  If you use an installation dvd:

  Copy the contents of the drive in a desktop folder and install from this directory.

  If you are using a mac:

  1. try to create a new user account in Mac with administrator privileges.

  2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the

  3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.

  4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.

  5 restart the installation.

  If everything is applicable above fails, check your Setup logs:

  http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html

• Please I can't change my email address for Windows Developer Preview... I tried to go to the user acct and change the credentials, but it does not solve

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  Now, whenever I try to it is said I forgot to sign in. and fills in the wrong address and wants to give me the password but I sure can't find a code to go with this ACCT... wants the past for this account? sign in? IDK... Please help = |

  Thank you both... I had to reinstall the drive, also I have re-installed the vista I have to files, Shell said, it must use to install on a system. It works now. I was in contact with the forum Dev =.) see you soon

• How to cancel my subscription to Adobe? I am charged every month and I do not really use it enough to justify. I followed the instructions of tine for how to cancel at least, but it does not give me the "Cancel" button to click.

  I am charged every month and I do not really use it enough to justify. I followed the instructions of tine for how to cancel at least, but it does not give me the "Cancel" button to click.

  Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

  -or https://helpx.adobe.com/contact.html?step=ZNA_account-payment-orders_stillNeedHelp

• I bought the first Pro CC for 1 week. I tried to install Adobe Encore also because I do the DVD, but it does not work. What can I do? Help me!

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  I downloaded again, but a zip and I'm in a panic =)

  Help me please it is important!

  Moving to the cloud creative download & install

  Please see CS6 still not installed with creative cloud

  Hope that helps!

• Update of Lightroom to 6 does not take my LR4 serial number for upgrade

  I just downloaded the LR6 Office upgrade.   I have LR4.    When you try to install, the dialog box does not accept my LR4 Serial # as evidence for the upgrade.

  Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Serial number and activation support (non - CC) chat
  http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC )

• I need assistance with lightroom 4 - I downloaded the software but I can not access

  I need assistance with lightroom 4 - I downloaded the software but I can't access it. I have windows XP I need to upgrade to windows vista or windows 7? Any help please. Thanks Zara

  Lightroom 4 does not work on Windows XP

  http://www.Adobe.com/products/Photoshop-Lightroom/tech-specs.html

  You will need to upgrade to Windows 7 or Windows 8. Avoid Vista - It's terrible.

• I just bought a subscription to the United States for my computer in MX and the system asks me to put in a CC for future payments for years. I can put in my CC in the States because it does not give me the ability to change the country for payments. Has a

  can't put in my cc US in the system because it let me just put in an MX CC, how can I fix?

  Hi Christophe,

  I would ask you to please refer to the link below.

  Change the country associated with your Adobe ID

  Hope this will help you.

  Kind regards

  Hervé Khare

• Entering the serial number for Adobe PS 7.0 does not have a valid serial number

  I installed Adobe Photoshop 7.0. I just want to register the product. When I go to the plans and products and add the serial number I have, it tells me that the serial number is not valid. How can I register Adobe PS 7.0?

  The oldest inscription in my account is for Photoshop CS2. I bought Photoshop since 5.0.2 and when Adobe converted the registration page, CS2 (2005) is cut off.

  If something as old as 7, they do not take recordings more.

  Gene

• Lightroom 4. Install the new laptop. Does not accept my serial number.

  I get the dreaded Red x have confirmed good serial number is typed in.

  Error "serial number is not valid for this product". Creative Suite

• I'm tring to save a password, but it does not give me the potion for.

  I had 2 passwords registered to this site, and when I deleted 1 that he removed the two form my saved passwords. I try to re - register and Firefox won't let me.

  Make sure that you do not have an entry with an empty name for this site.

  • Tools > Options > Security: passwords: "saved passwords" > "show passwords".

  The fedex.com site uses autocomplete = off to prevent Firefox to record the name and the password.

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• I have created a script for the activation of show and print option in the text condtional. It works very well in most of the chapter, but it does not activate some chapter. Please advise for that matter

  Please see the below script

  myEventListener = app.eventListeners.add ("afterOpen", placeFilesOnDoubleClick, false) var;

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  function placeFilesOnDoubleClick()

  {

  app.conditionalTextPreferences.showConditionIndicators = ConditionIndicatorMode.SHOW_AND_PRINT_INDICATORS;

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  Hello

  Set this property to app relates to a new doc created from that moment.

  Set this property instead of the app activeDocument.

  app.activeDocument.conditionalTextPreferences.showConditionIndicators = ConditionIndicatorMode.SHOW_AND_PRINT_INDICATORS;
  

  Be awared that afterOpen is triggered two times: after opening a doc and after opening a window for this doc.

  However in your case he just defined same property twice, so is not serious

  Jarek

• LIghtroom is openeing with the functionality of limityed. Claims that I need serial number? Is returned to the old emails, but the links have expired

  See above

  Find your http://helpx.adobe.com/x-productkb/global/find-serial-number.html serial No.