I dropped my Macbook pro (13-inch) year 15
Here's what happened and I tried to solve the problem:
What happened:
I left my macbook pro (13-inch) year 2015 on the couch leaning, who fell on the couch. Landing on top of the macbook screen and where the keyboard is native. In other words, it landed on the mat (head down '' v '').
Here's what I tried to solve the problem:
Press Command + Option + P + R at startup.
Press command + R
Hold the SHIFT key and still does not turn on (black screen)
However, on my macbook pro, I could still see the apple logo light up, when I press the "Caps Lock", the Green led comes on and also the power cord shows green and orange colors. When the Macbook pro fell the screen was on
I don't know what to do next. I have apple care and I'm afraid that apple wouldn't cover it
Any help is greatly appreciated,
Thanks in advance,
Shane
Post edited by: shane48
NEW UPDATE
You better Genius Bar appointment to talk about your story and see if it covers AppleCare.
Tags: Notebooks
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EtreCheck version: 2.9.12 (265)
Report generated 2016-05-23 11:32:41
Download EtreCheck from https://etrecheck.com
Time 03:21
Performance: good
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Problem: Computer is too slow
Description:
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[Data sheet] - [User Guide] - [warranty & Service]
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Wireless: en1: 802.11 a/b/g/n
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